ProCook - Bordon Opiniones 

437
•
TrustScore: 5 sobre 5

4,8

Country Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB

•

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Young lady sales assistant was very pleasant and helpful with our order in store. Amassed everything for us and processed it all. On getting home we discovered a couple of hiccups with the order bu... Ver más

Valorada con 5 estrellas sobre 5

I purchased a dinner set and then went back to buy a box of each item to have as spares Incase of any breakages. The young lady called her manager that was working in Basingstoke store and asked her t... Ver más

Valorada con 5 estrellas sobre 5

Fantastic saucepans I have had my. Other ones for 11 years and they are still as new so just needed another one of middle size as I use that most now that we are just two of us

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchase... Ver más


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

437 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(437)

25.355 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

I was replacing a vegetable knife

I was replacing a vegetable knife. I asked the assistant where/how I should dispose of the unwanted knife. She advised that I could hand it in at my local Manned Police Staion or at the local tip, provided it had a blade acceptance policy. Great advice. Great service.

18 de agosto de 2026
Valorada con 5 estrellas sobre 5

Fantastic customer service

I purchased a dinner set and then went back to buy a box of each item to have as spares Incase of any breakages. The young lady called her manager that was working in Basingstoke store and asked her to bring a box of pasta bowls over as I had already taken the last of the Bordon stock. So a very BIG Thank you to both staff they are a credit to the company and could teach the staff at John Lewis in Chichester how to deal with customers.

18 de agosto de 2026
Valorada con 5 estrellas sobre 5

The cook ware is great

The cook ware is great, but for me the staff were lovely and so helpful ( country market,Bordon )

7 de agosto de 2026
Logotipo de ProCook - Bordon

Respuesta de ProCook - Bordon

We're so glad you're enjoying your cookware! We're especially pleased to hear that our team at the Country Market in Bordon provided you with such lovely and helpful service. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service. Managed to get what I needed at a good price.

3 de agosto de 2026
Logotipo de ProCook - Bordon

Respuesta de ProCook - Bordon

We're so glad you received good customer service and were able to find what you needed at a great price! Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Salt and pepper mills

The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchased salt and pepper mills which are rechargeable and have proved to be superior to the ones we already have.

27 de julio de 2026
Valorada con 5 estrellas sobre 5

Good quality, sensible prices

Good choice of pans and kitchen equipment. Good quality at a sensible price. Staff very friendly and helpful and efficient. Products well displayed so you can see them clearly before buying.

20 de julio de 2026
Valorada con 5 estrellas sobre 5

Excellent service and such a huge…

Excellent service and such a huge choice of items.
Very friendly and helpful staff. I have purchased several items from you on other occasions, and all have been well made and long lasting.

28 de junio de 2026
Logotipo de ProCook - Bordon

Respuesta de ProCook - Bordon

We're so pleased to hear you've consistently received excellent service and found our staff friendly and helpful. It's wonderful that the items you've purchased have been well-made and long-lasting.

Valorada con 5 estrellas sobre 5

Product exchange

I had to return a glass item within the guarantee period which had developed a fault line. It was exchanged without any hassle. The assistant was extremely helpful and courteous.

16 de junio de 2026
Logotipo de ProCook - Bordon

Respuesta de ProCook - Bordon

We are so glad to hear that we could assist you with your return and that our team provided such helpful and courteous service. Thank you for your positive feedback!

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