We first went to your shop at Castlepoint 3-4 months ago interested in new saucepans and had a in depth conversation about them.The assistant obviously new her job and answered all our questions with... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We came into the store at Castlepoint (07-04-2026, around 5pm) to buy a set of kitchen knives to replace ours (after more than 20 years). We were immediately impressed by the friendliness and knowledg... Ver más
Very helpful and friendly staff but not pushy as I was just browsing. I was impressed with the 50% off sale and in the end I did purchase several items.
Such a great place to shop. Environment so enticing, staff helpful but not intrusive so feel happy to browse without being pressured into buying. Beautiful goods displayed and all at a reasonable pric... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Castle Lane West, West Mall, BH8 9UY, Bournemouth, Reino Unido
- 01202 155674
4,9
Excelente
672 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service
Excellent service
And all display are fantastic quality of your products fabulous quality
1 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de ProCook - Bournemouth
We appreciate you letting us know our staff was helpful with your needs. It means a lot to our team that you had a positive experience.
Lovely shop
This is a very nice, well presented shop and the staff are very friendly, helpful and knowledgeable.
30 de marzo de 2026
I was well received and assisted in the…
I was well received and assisted in the shop. Very friendly and helpful staff.
The product is such an asset in my household and a huge pleasure to use!!!
2 de abril de 2026
Respuesta de ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were well received and assisted in the shop by our friendly staff. We're also pleased the product is such a pleasure to use.
Well laid out shop.
Well laid out shop, very classy. Had the item that I had come into look for and with a £10 discount so very pleased. Didn't have time for a good look around but will definitely return.
1 de abril de 2026
Excellent service
Staff are very knowledgeable and polite to customers. The knife I bought is very strong and sharp.
27 de marzo de 2026
Good quality products
25 de marzo de 2026
Respuesta de ProCook - Bournemouth
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Respuesta de ProCook - Bournemouth
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our inspiring items and friendly staff.
Lovely atmosphere and the staff are…
Lovely atmosphere and the staff are very friendly and polite
19 de marzo de 2026
Respuesta de ProCook - Bournemouth
We appreciate your kind words about our atmosphere and our friendly, polite staff. We are so happy you enjoyed your experience with us!
Extremely helpful gentleman that served…
Extremely helpful gentleman that served me, provided details about the warranty on 5 plates and a pepper grinder I purchased, and took great care in packing. Professional and friendly.
24 de marzo de 2026
Respuesta de ProCook - Bournemouth
We're happy to hear about the helpful service you received! It's great to know that the details about the warranty were provided and that care was taken in packing your plates and pepper grinder.
Staff were friendly and helpful.
16 de marzo de 2026
Respuesta de ProCook - Bournemouth
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
ease of shop and helpful staff
ease of shop and helpful staff. think the young lady who served us was new as she was training on till with another collegue supporting , both very good .
13 de marzo de 2026
Respuesta de ProCook - Bournemouth
We appreciate you noting our easy shopping and helpful staff! We're so happy to hear that the team members assisting you were very good. Thanks for the great feedback!
Excellent service and products
Excellent service and products. Very easy and smooth shopping experience. Helpful staff and they sell items that can be hard to find. Reasonable prices, good quality and most things come with a guarantee.
16 de marzo de 2026
Lovely shop and helpful staff
12 de marzo de 2026
An interesting Cook shop
The Pro Cook shop was extremely well stocked and the staff were friendly and helpful.
11 de marzo de 2026
Very knowledgeable and helpful advice
The staff were very helpful in advising me which product to buy.
12 de marzo de 2026
I love all the little gadgets you can…
I love all the little gadgets you can find there
12 de marzo de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.