I’ve previously ordered items online from Procook and have been very pleased, but it’s great to have a physical shop to browse in! I found the glass surface protector by accident, and it is perfect fo... Ver más
Localización
Cambiar localizaciónUnit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Consulta las opiniones de los clientes
I visited ProCook in Bromley to look at non toxic stainless steel saucepans/frying pans as I want to replace all my pans with non stick coating. There was a good selection at a range of prices and... Ver más
Jamie’s SMILE Jamie greets you with the brightest biggest smile, is polite, professional and helpful with product knowledge and deals. The store looked tidy and made for an enjoyable hassle free sh... Ver más
La empresa ha respondido
Visited the Bromley store. The person who helped me was very knowledgeable about the items that I needed. She knew the technical aspects for the knives that I was interested in which helped make a goo... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Reino Unido
- 0208 178 3811
4,8
Excelente
253 opiniones
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Kind and helpful staff
The gentleman was so friendly and so helpful. Nothing was too much trouble. Im so impressed with the Customer Service.
They didn't have the pot set i had seen in the Bicester branch.They had told me the sage green pot set had been discontinued so they only had one left. I was only at Bicester for the weekend. Once I got back home to London. I decided I did want the pot set so called and asked them to hold it so could go back and get it. Thankfully they agreed another kind and helpful gentleman helped me. Two great experiences of Customer Service.
1 de abril de 2026
Great new store, bright and accessible
A good choice of products and all set out very well. The staff were pleasant and helpful. Will definitely go there again.
1 de abril de 2026
Helpful and friendly staff but there…
Helpful and friendly staff but there were 2 things they did not stock. However, lovely shop and will return.
29 de marzo de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The sales girl was extremely helpful
The sales girl was extremely helpful, and it was a pleasure to shop there
31 de marzo de 2026
Respuesta de ProCook - Bromley
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and enjoyed shopping.
Respuesta de ProCook - Bromley
We appreciate you taking the time to share that you had a great experience in our shop with our lovely staff!
Respuesta de ProCook - Bromley
We appreciate you sharing that you enjoyed our great service and quality goods. It means a lot to our team that you love Procook!
The Gentleman i spoke to was very…
The Gentleman i spoke to was very welcoming and helpful. I felt comfortable to ask questions about the product I was buying,and he was very knowledgeable. Keep up the good work.
25 de marzo de 2026
The shop design is very good
The shop design is very good, as are the products on sale. Staff pleasant.
28 de marzo de 2026
Respuesta de ProCook - Bromley
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our shop design and products.
Respuesta de ProCook - Bromley
We appreciate you taking the time to leave us this great review! We're so happy you found our shop well-equipped and our staff helpful.
Not quite knife friendly as there were…
Not quite knife friendly as there were some marks seen after use. Otherwise easy to clean
22 de marzo de 2026
Respuesta de ProCook - Bromley
We appreciate your feedback. We're sorry to hear it marked with knives. We'll look into this and are glad it's easy to clean.
A welcome addition to the Glades.
Attractive shop with friendly staff and quality products.
19 de marzo de 2026
Respuesta de ProCook - Bromley
We appreciate your positive feedback; we are so happy to hear that you enjoyed our attractive shop, friendly staff, and quality products!
Great advice and assistance ffrom staff!
Great advice and assistance from the staff in the shop and a very good stock level against a wide range of items!
9 de marzo de 2026
Respuesta de ProCook - Bromley
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received great advice and assistance from our staff.
Respuesta de ProCook - Bromley
We appreciate you taking the time to leave us this great review! We're so happy our staff were helpful.
Great to see this shop in Bromley
Great to see this shop in Bromley. Great products at really good prices, shopped straightaway🥳
20 de marzo de 2026
Respuesta de ProCook - Bromley
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our great products and prices in Bromley.
New Bromley shop
Their new shop in Bromley is laid out lovely and the Sales assistant very helpful.
20 de marzo de 2026
Respuesta de ProCook - Bromley
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our new shop and helpful sales assistant.
A lovely shop
A lovely shop. Plenty of good choice items. Good quality. Reasonably priced.
20 de marzo de 2026
Pro Cook in Bromley
The shop in Bromley is new. The member of staff who helped me choose a new bread knife was very helpful.
19 de marzo de 2026
Respuesta de ProCook - Bromley
We're happy to hear that you had a positive experience at our new Bromley shop. We appreciate your feedback regarding the helpful staff member assisting you with your bread knife selection.
Beautiful store
Beautiful store. Items displayed lovely so it was easy to browse and items were priced very reasonably
15 de marzo de 2026
Very friendly and helpful staff made…
Very friendly and helpful staff made our shopping extremely easy
14 de marzo de 2026
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