The sales advisor…sorry I didn’t get her name, had the most incredible knowledge of pans and guided me through all the options. Who knew how interesting pans can be 😁 The Elite Tri-Ply Ceramic Coate... Ver más
La empresa ha respondido
Localización
Cambiar localización78-79 St Johns Street, IP33 1SQ Bury St Edmunds, GB
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Consulta las opiniones de los clientes
Always friendly helpful staff. Some items can be a bit overally expensive but at same time they always have good quality stuff for cheaper and their deals are very good. My rechargeable coffee grinder... Ver más
La empresa ha respondido
The serving bowls and pasta dishes I ordered arrived extremely well packaged and are great quality and look fab. Good value for money too. Procook are a very professional company selling really great... Ver más
La empresa ha respondido
Very attentive and knowledgeable staff. Good product range. We were looking for cups and saucers and frying pans.
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
78-79 St Johns Street, IP33 1SQ, Bury St Edmunds, Reino Unido
4,9
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Very attentive and knowledgeable …
Very attentive and knowledgeable staff. Good product range. We were looking for cups and saucers and frying pans.
22 de agosto de 2026
Customer service is excellent
Customer service is excellent, good products at great prices. Thank you!
22 de agosto de 2026
Friendly and helpful service
21 de agosto de 2026
It was exactly what i was looking for
It was exactly what i was looking for, Good quality, and a Good price. Thank you.
19 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Great selection of the products…
Great selection of the products required with friendly, helpful staff.
17 de agosto de 2026
Respuesta de ProCook - Bury St Edmunds
We're so glad you enjoyed our selection of products and found our staff friendly and helpful! Thank you for your kind words.
Respuesta de ProCook - Bury St Edmunds
We're so pleased to hear that you found our quality good, our prices great, and our staff helpful! We truly appreciate your positive feedback.
Amazing shop....very big
Amazing shop....very big . Well set out ...not over crowded . ASked a member of staff behind the tile if they had any place mats ..she took us straight to them .
Decided to buy 2 sets of four....total price £14 ....fantastic value ..and same staff member served us .
15 de agosto de 2026
Respuesta de ProCook - Bury St Edmunds
We're so pleased you had such a positive experience in our shop! It's wonderful to hear that our layout was well-received and that our staff were helpful in assisting you. We're also glad you found great value in your purchase.
Very helpful ladies in the shop I was…
Very helpful ladies in the shop I was looking at the kitchen knife sets & was given very useful information
14 de agosto de 2026
Respuesta de ProCook - Bury St Edmunds
We're so pleased you found our team helpful and received useful information about our kitchen knife sets! Thank you for your wonderful feedback.
Friendly knowledgeable staff
Friendly knowledgeable staff
High quality products, that's why I returned.
9 de agosto de 2026
Respuesta de ProCook - Bury St Edmunds
We're so glad to hear that our staff was friendly and knowledgeable, and that you appreciate the high quality of our products! We appreciate you returning to our store.
Perfect to finish off my set of salad…
Perfect to finish off my set of salad plates. Staff very helpful.
11 de agosto de 2026
Respuesta de ProCook - Bury St Edmunds
We're so happy to hear you were able to complete your set of salad plates and that our staff was very helpful! We appreciate your kind words.
The staff are very friendly and helpful
7 de agosto de 2026
Well laid-out spacious shop with good…
Well laid-out spacious shop with good stuff at excellent prices with informative friendly staff
10 de agosto de 2026
Respuesta de ProCook - Bury St Edmunds
We're so happy you enjoyed our spacious shop, excellent prices, and found our staff friendly and informative! Thank you for your kind words.
Very helpful and understanding
Very helpful and understanding ! Sorted out our returns easily .efficient
4 de agosto de 2026
Respuesta de ProCook - Bury St Edmunds
We're so pleased to hear that you found our team helpful and understanding, and that we were able to efficiently sort out your returns! Thank you for your kind words.
The shop assistants are very helpful…
The shop assistants are very helpful every time we visit the store. You get their full attention and feel looked after.
1 de agosto de 2026
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