The experience of using this store was great,Really helpful staff, really polite, wide range of products, you were not rushed by staff to buy something,you could take your time and browse the products... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1 Shopping Village, Pughs Garden Centre, CF15 8LB Radyr, GB
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Consulta las opiniones de los clientes
Being a regular visitor to Morganstown garden centre I always pop into ProCook and usually pick something up, you know it's going to be good quality and the advice I've been given in the past has alwa... Ver más
La empresa ha respondido
Charming, knowledgeable and very helpful lady in the shop which is well stocked with everything you could possibly need in your domestic kitchen. I bought 2 heavy gauge enamel roasting tins (very reas... Ver más
La empresa ha respondido
Lovely shop good service, couldn’t see item I needed asked, and it was found by helpful staff member and bought. Happy with shopping there.
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 1 Shopping Village, Pughs Garden Centre, CF15 8LB, Radyr, Reino Unido
4,9
Excelente
470 opiniones
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Very helpful staff.
Very helpful staff....no matter which store you go to the staff are friendly and knowledgeable. Always go there for goods and quality always good.
30 de octubre de 2025
Respuesta de ProCook - Cardiff
We appreciate you taking the time to share your experience! We're so happy to hear that you consistently find our staff friendly and knowledgeable, and that our goods are of good quality.
Respuesta de ProCook - Cardiff
We appreciate you letting us know about our great service and experienced staff! We are so happy to hear it.
Respuesta de ProCook - Cardiff
We appreciate you letting us know our staff is extremely helpful. We are so glad to hear it!
Perfect stock pot ....
Very good quality cookware, in attractive colours and designs ....
29 de octubre de 2025
Respuesta de ProCook - Cardiff
We appreciate your positive feedback! We're so glad you are happy with the very good quality cookware and attractive colours and designs.
Great customer service.
We went to the shop in Pugh's Garden Village in Cardiff. A friendly shop assistant gave us good advice. She explained the products we were looking for and helped us make the right choice.
27 de octubre de 2025
Respuesta de ProCook - Cardiff
We're happy to hear that our shop assistant in Cardiff provided excellent advice and helped you make the right choice. We appreciate your positive feedback and are glad you enjoyed your experience!
Respuesta de ProCook - Cardiff
We're happy to hear that our assistant was helpful, knowledgeable, and friendly! We appreciate you taking the time to share your positive experience.
Respuesta de ProCook - Cardiff
We appreciate your positive feedback! We're so glad you were happy with the equipment's really good quality.
Respuesta de ProCook - Cardiff
We appreciate the positive feedback. We are so glad you enjoyed our excellent service and wide selection!
Respuesta de ProCook - Cardiff
We appreciate your positive feedback. We are so happy to hear that our staff was approachable and friendly, and that you had great service.
Your staff member was so kind helpful…
Your staff member was so kind helpful and gave me great advice for my family member I was buying a Christmas present for . A great shopping experience
12 de octubre de 2025
Respuesta de ProCook - Cardiff
We're so happy to hear that our staff member was so kind and helpful and gave you great advice for your Christmas present purchase. We appreciate your positive feedback!
Cafetière
Products are pretty good but I bought a cafetière and I am a little disappointed on the size , it said 3 cups, they must be very small cups if I had known I would have bought a larger one.
20 de octubre de 2025
Respuesta de ProCook - Cardiff
We appreciate your feedback on our products. We're sorry the cafetière size wasn't what you expected. We will review the product description to ensure it's more accurate for future customers.
Respuesta de ProCook - Cardiff
We appreciate your feedback and are happy that our staff was friendly and helpful during your visit with us.
Respuesta de ProCook - Cardiff
We appreciate your positive feedback regarding our helpful staff and great product choices; we are so happy you enjoyed them!
Staff helpful and polite.Good range of…
Staff helpful and polite.Good range of products and well displayed and prices clear & visible
10 de octubre de 2025
Respuesta de ProCook - Cardiff
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and polite and enjoyed our range of products.
Respuesta de ProCook - Cardiff
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Respuesta de ProCook - Cardiff
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The lovely lady who served me was so…
The lovely lady who served me was so helpful and kind.
1 de octubre de 2025
Respuesta de ProCook - Cardiff
We appreciate you taking the time to leave us this great review! We are so happy to hear our service was helpful and kind.
Respuesta de ProCook - Cardiff
We appreciate your positive feedback! We're so glad you think our product is of good quality and built well.
Well worth a visit.
Great customer service and wonderful products. Make a trip to ProCook in Cardiff whenever I’m in the area.
2 de octubre de 2025
Respuesta de ProCook - Cardiff
We're happy to hear that you find our customer service great and enjoy our wonderful products. Thank you for making the trip to our Cardiff store!
Very helpful guy.
2 de octubre de 2025
Respuesta de ProCook - Cardiff
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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