The store in Cirencester is well laid out. I was fortunate as I was early in to the shop and the salesperson had time to explain the availability of the products that I wanted.
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Localización
Cambiar localización2-4 Dyer Street, GL7 2PH Cirencester, GB
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Consulta las opiniones de los clientes
Very friendly and helpful service. Disappointed that I couldn’t use a voucher in store, but only online. However, the shop assistant as very helpful.
La empresa ha respondido
Excellent customer service. We were looking at roasting tins and a member of staff came along and asked if we needed any help. She asked if we were planning to use on the hob and gave us the advantage... Ver más
La empresa ha respondido
We have been shopping at Procook since we had an induction hob fitted. Their knowledgeable & helpful staff takes the stress out of shopping. Their good quality cookware lasts. Their kitchen utensils &... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
2-4 Dyer Street, GL7 2PH, Cirencester, Reino Unido
4,9
Excelente
621 opiniones
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Respuesta de ProCook - Cirencester
We appreciate your feedback! We are so happy our staff was welcoming and helpful to you, and we thank you for letting us know.
Respuesta de ProCook - Cirencester
We appreciate your positive feedback. We're happy our customer service was friendly and helpful to you!
Welcoming staff
Welcoming staff. Items on sale. Helpful staff.
The system however did not recognise sale price I had to query the price cgarged
7 de agosto de 2025
Respuesta de ProCook - Cirencester
We're glad you found our staff welcoming and helpful and that you found items on sale. We regret the system didn't recognize the sale price and appreciate you bringing it to our attention.
Respuesta de ProCook - Cirencester
We appreciate your positive feedback! We're so happy you received excellent service and had a great experience taking advantage of the sale.
Gun Metal Kettle: Called store to ensure kettle was in…
Called store to ensure kettle was in stock; staff ready and willing to assist once arriving, remembering my call; product paid for and receipt emailed. Kettle looks good and works excellently. What's not to recommend? Need a shop in Cheltenham.
7 de agosto de 2025
Respuesta de ProCook - Cirencester
We're happy to hear that you had a positive experience with our team. It's great to know the staff was helpful and the kettle works well. We appreciate your recommendation and will consider your suggestion for a shop in Cheltenham. Thanks for your feedback!
Good customer service.
2 de agosto de 2025
Respuesta de ProCook - Cirencester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Magnetic Knife Stand
Very helpful and extremely knowledgeable. I would definitely shop in ProCook Cirencester again.
20 de julio de 2025
Respuesta de ProCook - Cirencester
We're happy to hear that you found our team member helpful and knowledgeable! Thank you for your positive feedback; we appreciate you and your intention to return.
Excellent staff- very knowledgeable and…
Excellent staff- very knowledgeable and helpful
29 de julio de 2025
Respuesta de ProCook - Cirencester
We appreciate your positive feedback! We are so happy to hear our staff was excellent, knowledgeable, and helpful to you.
Helpful and well informed staff
Helpful and well informed staff. Excellent range of products and good help in choosing the right items.
29 de julio de 2025
Respuesta de ProCook - Cirencester
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and well-informed and enjoyed our product range.
The quality of the product and the service
The quality of the product and the price are very good. The person who helped us was quite knowledgeable in most aspects of what he was selling.
22 de julio de 2025
Respuesta de ProCook - Cirencester
We're happy to hear that you found the product quality and price to be very good. We appreciate your feedback regarding the helpfulness and knowledge of our team member.
Good products & excellent service
26 de julio de 2025
Respuesta de ProCook - Cirencester
We appreciate your positive feedback! We're so glad you enjoyed our good products and excellent service.
Brilliant shop with brilliant staff
Brilliant shop with brilliant staff. Don't change a thing!
20 de julio de 2025
Opinión espontánea
Respuesta de ProCook - Cirencester
We're happy to hear that you had such a positive experience with our team and shop! Thank you for your wonderful feedback; it means a lot to us.
Respuesta de ProCook - Cirencester
We appreciate your positive feedback! We are so happy to hear our staff was helpful and knowledgeable, and you liked our prices.
Excellent service
Very helpful staff member who gave us lots of time and useful information on the product we were looking to buy.
19 de julio de 2025
Respuesta de ProCook - Cirencester
We're so glad to hear that our staff member was helpful and provided you with ample time and useful information regarding the product you were looking to buy!
Respuesta de ProCook - Cirencester
We appreciate your feedback. We're so glad to hear that our assistant was helpful, and you are pleased with the product.
Very helpful and friendly staff.
12 de julio de 2025
Respuesta de ProCook - Cirencester
We appreciate your feedback. We are happy our staff was friendly and helpful, and we thank you for letting us know.
Very helpful and friendly staff.
5 de julio de 2025
Respuesta de ProCook - Cirencester
We appreciate your feedback. We're happy our staff was helpful and friendly; we thank you for letting us know.
Respuesta de ProCook - Cirencester
We're glad you enjoyed our selection and service. Thanks for your positive feedback; it means a lot to us!
Respuesta de ProCook - Cirencester
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great customer service
As I've said before, Cirencester ProCook stands out for its customer service and helpful staff. This hasn't just happened once, but every time I've been there. Well done!
24 de junio de 2025
Respuesta de ProCook - Cirencester
We appreciate you taking the time to share your positive experiences with our team's customer service. We're happy to hear that our helpful staff consistently meets your expectations during your visits. Thank you!
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