Based on my personal low knowledge of the cookery product, the assistant was very helpful in guiding me through the range. I later had further questions which were answered in the same pleasant manner... Ver más
Localización
Cambiar localizaciónUnit 39 Dalton Park Outlet Centre, Murton, SR7 9HU Seaham, GB
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Consulta las opiniones de los clientes
The staff were so helpful and friendly. On purchasing a Eco frying pan, they explained about what oils you could use and not us. They explained about oil heating temperatures, and the use of non metal... Ver más
La empresa ha respondido
Great product. Replacing a ten year old like for like frying pan. Assistant give extra information about how to care for the pan to extend its life
I visited Procook to purchase a set of knives. The lady who served me was extremely helpful and recommended the knives I bought. The set of 3 knives are fabulous very sharp and do the job efficiently... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 39 Dalton Park Outlet Centre, Murton, SR7 9HU, Seaham, Reino Unido
4,9
Excelente
972 opiniones
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Shop was very clean it was easy to find…
Shop was very clean it was easy to find what we were looking for. Assistant was very pleasant and helpful, but seemed more interested in the next customer whilst serving my wife and me.
Other than this I would not hesitate to recommend ProCook to family and friends.
19 de octubre de 2026
Great product
Great product. Replacing a ten year old like for like frying pan.
Assistant give extra information about how to care for the pan to extend its life
15 de octubre de 2026
Very helpful and knowledgeable staff.
Very helpful and knowledgeable staff.
Exactly what I was shopping for and a few extra bits too .
14 de octubre de 2026
Very helpful
Based on my personal low knowledge of the cookery product, the assistant was very helpful in guiding me through the range. I later had further questions which were answered in the same pleasant manner, which then made my decision easy. Without this help I would certainly have bought the wrong pan
12 de octubre de 2026
Helpful staff.
Helpful staff.
Handle design on Professional range of saucepans could be better for safe handling -cross section is too small /circular requiring strong grip to pour full pan.Not suitable for elderly people like us.
Purchased apple corer : constuction was very fragile and poor value for money.
14 de octubre de 2026
I visited Procook to purchase a set of…
I visited Procook to purchase a set of knives. The lady who served me was extremely helpful and recommended the knives I bought. The set of 3 knives are fabulous very sharp and do the job efficiently.
14 de octubre de 2026
Comprehensive selection of goods
Good comprehensive selection of kitchen equipment to choose from,
Friendly knowledgable staff on hand to assist.
13 de octubre de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Excellent service.The staff were so helpful and friendly
The staff were so helpful and friendly. On purchasing a Eco frying pan, they explained about what oils you could use and not us. They explained about oil heating temperatures, and the use of non metal utensils to prolong the life of the surface. I learned some very useful tips. Will definitely return to Dalton Park outlet store.
13 de octubre de 2026
Respuesta de ProCook - Dalton Park
We are so pleased to hear that our team provided such informative and friendly service during your visit. It is wonderful that the care tips for your new cookware were so helpful. We look forward to welcoming you back to our Dalton Park store in the future!
Expensive.
12 de octubre de 2026
Respuesta de ProCook - Dalton Park
We truly appreciate your kind feedback regarding our helpful assistant and the quality of our products. We are so glad to hear that you had such a great experience with us!
Always helpful lovely items pleasure…
Always helpful lovely items pleasure to shop could buy the shop love it
7 de octubre de 2026
Respuesta de ProCook - Dalton Park
We're so thrilled to hear that you love our selection of items and always find shopping with us such a pleasure! Knowing our team has been consistently helpful makes us very happy. Thank you for your wonderful feedback.
Staff were welcoming and knowledgeable
Staff were welcoming and knowledgeable. Philip was most helpful
6 de octubre de 2026
Respuesta de ProCook - Dalton Park
We're so glad to hear that you experienced welcoming service from our team and that you received such exceptional assistance during your visit! Thank you for sharing your wonderful feedback with us.
Respuesta de ProCook - Dalton Park
We're glad you enjoyed your experience and found our team member helpful while choosing your cutlery. Thank you for your review.
very helpful young man who served me
2 de octubre de 2026
Excellent customer service
Excellent customer service. The sales assistant was so helpful and friendly
6 de octubre de 2026
Respuesta de ProCook - Dalton Park
We're so glad to hear that you enjoyed fantastic support and found our team so well-informed. Thank you so much for sharing your wonderful feedback with us!
Respuesta de ProCook - Dalton Park
We're so pleased to hear that you enjoyed our products and found our team to be so very helpful. We truly appreciate your positive feedback!
Stainless steel saucepan
Stainless steel saucepan, well made looks good. Needs more effort to clean than non-stick pans but I feel it’s worth it.
28 de septiembre de 2026
Respuesta de ProCook - Dalton Park
We are glad you enjoyed your experience with our saucepan. We appreciate your feedback regarding the effort required to clean stainless steel.
The quality of goods are good and saff…
The quality of goods are good and saff were very helpfull
28 de septiembre de 2026
Respuesta de ProCook - Dalton Park
We're so pleased to hear that you were happy with the quality of our items and that our team provided such helpful service during your visit! Thank you for sharing your wonderful feedback with us.
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