Bought alot a various things from procook, anything we need for the kitchen procook we go, Fab knife to join my kitchen collection
Localización
Cambiar localizaciónUnit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE Fleetwood, GB
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Consulta las opiniones de los clientes
First time visiting Affinity what a lovely little place. Visited on Saturday 25th July in the morning. Spotted what I wanted in the window went inside was greeted with a friendly hello as we walked in... Ver más
Staff very helpful. Pans heavy but seemed good quality. First use followed instructions to the letter. Pan marked on the bottom inside only boiling pasta. Not a good for the price.....
This lady sold us s set of knives, she was so knowledgeable about keeping them sharp, not putting in dishwasher! Showed us a demonstration on fruit! Wasnt gonna to bother as these were made in China... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 9a Fleetwood Outlet Village, Anchorage Road, FY7 6AE, Fleetwood, Reino Unido
4,9
Excelente
857 opiniones
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Needed a set of pans
Needed a set of pans, but we were clueless. The staff were so helpful and guided us through the choices, giving us all the information we needed. They were so knowledgeable and friendly, without being pushy or patronising. We walked away very happy with our purchase, and wouldn't hesitate to return if we need anything else. We'll done.
27 de junio de 2026
Really helpful staff that gave good…
Really helpful staff that gave good alternatives when the product i wanted was out of stock
22 de junio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
good selection of products
16 de junio de 2026
Respuesta de ProCook - Fleetwood
We appreciate your positive feedback.
Girl in the shop very helpful and…
Girl in the shop very helpful and knowledgeable
17 de junio de 2026
Respuesta de ProCook - Fleetwood
We're glad our team was helpful and knowledgeable!
Respuesta de ProCook - Fleetwood
We appreciate your kind words.
I walked around looking for a new coffe…
I walked around looking for a new coffe perculator I eventually choose the one I wanted . The kind lady from behind the counter came over and asked if I wanted to put them behind the counter while I carried on looking . Which was great so I was free to carry on looking without having my hands full.
20 de junio de 2026
Respuesta de ProCook - Fleetwood
We're so glad to hear you had such a positive experience while shopping with us! We appreciate you sharing how helpful our team was, making your visit more comfortable. Thank you for your kind words.
The help from the sales person was…
The help from the sales person was excellent.
19 de junio de 2026
Just what I was looking for and the…
Just what I was looking for and the girl in the store was so friendly and knowledgeable
14 de junio de 2026
Respuesta de ProCook - Fleetwood
We're so glad you found what you were looking for and our team member was friendly and knowledgeable! Thank you for your kind words.
The girl are alway attentive when you…
The girl are alway attentive when you walk in the shop and very helpful
17 de junio de 2026
Look looking for item that make life…
Look looking for item that make life easier, this was purchased
16 de junio de 2026
Staff are friendly and helpful
Staff are friendly and helpful. Love ProCook products. Easy to use and keep clean and reliable
6 de junio de 2026
Very helpful retail assistant
Very helpful retail assistant, showed us various options whilst we were unsure of which set of knives we should purchase. As elderly customers(84 & 78) with varying arthritic problems with our hands she allowed us to handle the knives to ensure that we could both manage to use them . We are very pleased with our purchase & wouldn't hesitate to return to Pro Cook if we are in need of any further kitchen gadget s to make our life easier knowing that your staff are so helpful
9 de junio de 2026
Respuesta de ProCook - Fleetwood
We appreciate your kind words about our helpful staff and great service.
When I got home one of the pack of 4…
When I got home one of the pack of 4 melamine plates was broken. We were out for a day trip an hour from home so too far to return the plate
7 de junio de 2026
Respuesta de ProCook - Fleetwood
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Nice and helpful staff
8 de junio de 2026
The staff in the Fleetwood shop are…
The staff in the Fleetwood shop are lovely, very welcoming and helpful. Everything I have bought from here is of excellent quality and it is very rare to go in without buying something even if I didnt need anything!
10 de junio de 2026
Great service
6 de junio de 2026
Excellent staff and product range
On both occasions visiting the store staff were helpful and knowledgeable about the products we purchased , hence the second visit : ) .
9 de junio de 2026
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