We wanted to replace an old ceramic coated knives and add different sized one. They last for years, are extremely good, come with their own safety sheaths and are remarkably good value. Even the kit... Ver más
Localización
Cambiar localizaciónUnit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH Gloucester, GB
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Consulta las opiniones de los clientes
Very pleasant sales lady. Happy to let me browse around by myself. Understood what I was looking for when I described item. Took me to where it was and clearly explained improvements that had been... Ver más
Great choice of products online. Ordered two black cast iron casserole dishes. One shallow, one round. Great quality! Arrived in pristine condition, at the allotted time.All packed with great car... Ver más
La empresa ha respondido
This is my second purchase from ProCook. Looking for some steak knives to match existing cutlery, I was happy to see a ProCook offering that fit the bill. Still utterly delighted with the Blue St... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 55 Gloucester Quays Designer Outlet, St Ann Way, GL1 5SH, Gloucester, Reino Unido
4,8
Excelente
877 opiniones
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Kitchen appliances.
Very helpful staff, they helped me find exactly what I was looking for.
11 de mayo de 2026
Respuesta de ProCook - Gloucester
We appreciate you taking the time to share your experience. We're so happy to hear that our staff was helpful and found what you needed!
Excellent customer service and great…
Excellent customer service and great products!
4 de mayo de 2026
Respuesta de ProCook - Gloucester
We appreciate your kind words about our products and service.
Staff at the gloucester shop were very…
Staff at the gloucester shop were very polite and helpful.the filleting knife i purchased was extremely sharp and well made.very happy.
8 de mayo de 2026
Respuesta de ProCook - Gloucester
We're so happy to hear our Gloucester staff were polite and helpful! We're also glad you're pleased with your purchase.
sales lady was friendly and took time…
sales lady was friendly and took time explaining about the gridle and gave tips on using it. Very impressed
9 de mayo de 2026
Respuesta de ProCook - Gloucester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our team member was friendly and helpful.
Respuesta de ProCook - Gloucester
We're so glad our staff was helpful and you found your product!
Nice product
Firstly, the staff are very friendly. The product quality is very good, and the customer service is excellent.
1 de mayo de 2026
Respuesta de ProCook - Gloucester
We're so glad you enjoyed our product quality and found our staff and customer service excellent! We truly appreciate your kind words.
Respuesta de ProCook - Gloucester
We're glad our team was friendly and helpful. We appreciate your feedback!
Really friendly and helpful staff-…
Really friendly and helpful staff- especially the lady that served us.
3 de mayo de 2026
Respuesta de ProCook - Gloucester
We're so happy you had a positive experience and found our staff, especially our team member, friendly and helpful.
a great shop staff going all the way to…
a great shop staff going all the way to be helpful will be going back
1 de mayo de 2026
Saucepans
Wanted saucepans for my new kitchen. There was no where else I would go. It’s great to be able to see and touch them rather than a picture on the tablet.
1 de mayo de 2026
Good value with regular discounts on…
Good value with regular discounts on various products.
Good quality for the costs of kitchen items.
Nice laid out stores and friendly staff.
1 de mayo de 2026
Helpful staff.
30 de abril de 2026
Staff very helpful
30 de abril de 2026
Respuesta de ProCook - Gloucester
We appreciate you letting us know our staff was helpful and that we provide a top-quality product. It means a lot to our team!
Well presented
The shop was clean & tidy & all the displays were clearly priced & well stocked. The staff member was very helpful.
23 de abril de 2026
Respuesta de ProCook - Gloucester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were pleased with our shop's cleanliness and our staff member's helpfulness.
Great quality purchase and a superb…
Great quality purchase and a superb price, especially with the added bonus or discount.
Very pleased with the help from staff and with my item.
26 de abril de 2026
Respuesta de ProCook - Gloucester
We're so happy to hear that you are pleased with your high-quality purchase and the price! We appreciate your kind words about our staff's assistance and your item.
Refund faulty product
Went in with a faulty item, assistant checked the item and was happy to give me a refund or exchange. Verify friendly helpful staff.
26 de abril de 2026
Respuesta de ProCook - Gloucester
We're happy to hear that our staff was helpful and accommodating when you had an issue with your item. Thank you for your positive feedback and for taking the time to share your experience!
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