A very big shout out for the lovely man who helped us so efficiently today (think his name is Alex?). Very knowledgeable and helpful... Will definitely visit again. Thank you so much ...
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Consulta las opiniones de los clientes
I had a complex issue to sort, the staff were clearly experienced, extremely considerate to my needs and objectives, I had a thoroughly pleasurable time shopping and got what I needed. It turned a str... Ver más
We only went in to buy a frying pan and guess what? We found one we liked at the price we felt was right and so we took the plunge and got it. The shop assistant was male and friendly. We hope the p... Ver más
La empresa ha respondido
Bought a new frying pan (£40) assistant who served me was friendly and knowledgeable. I cook on an Aga so was recommended suitable product (not pushed into buying most expensive Pan). Friendly staff a... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
48 High Street, GU1 3ES, Guilford, Reino Unido
- 01483 954588
4,8
Excelente
354 opiniones
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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Very good products including quality
Very good products including quality - they last hence I return to you
4 de junio de 2026
Respuesta de ProCook - Guildford
We're glad our quality products keep you returning. We appreciate your loyalty!
The staff took the time to answer our…
The staff took the time to answer our questions and they were very knowledgeable and helpful
5 de junio de 2026
Very helpful young man helped us decide…
Very helpful young man helped us decide on which griddle pan would suit us best. Thank you.
29 de mayo de 2026
Very friendly and knowledgeable member…
Very friendly and knowledgeable member of staff
29 de mayo de 2026
Very friendly
Very friendly, help with selecting what I was looking for, and good advice
2 de junio de 2026
Respuesta de ProCook - Guildford
We're happy to hear you enjoyed our advice and recommendations. We appreciate your feedback.
Respuesta de ProCook - Guildford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff member was excellent and very…
The staff member was excellent and very helpful
Unfortunately I didn’t get her name
26 de mayo de 2026
Respuesta de ProCook - Guildford
We are delighted to hear you had such a positive experience with our staff member. We appreciate your kind words.
Knowledgeable staff who directed me to…
Knowledgeable staff who directed me to the product I needed
26 de mayo de 2026
Respuesta de ProCook - Guildford
We're glad our knowledgeable staff directed you to the product you needed.
The Procook Guildford store team were…
The Procook Guildford store team were great! I am really pleased with my Procook forged elite non-stick pan.
22 de mayo de 2026
Respuesta de ProCook - Guildford
We appreciate you taking the time to share your positive experience! We are so happy to hear you are pleased with your new pan.
I was served by Cameron
I was served by Cameron, he gave me lots of useful advice and was really friendly and helpful
21 de mayo de 2026
Respuesta de ProCook - Guildford
We're so happy to hear our team member provided useful advice and was friendly and helpful. We appreciate your kind words!
Respuesta de ProCook - Guildford
We appreciate your kind words.
Friendly helpful service.
11 de mayo de 2026
Respuesta de ProCook - Guildford
We appreciate your kind words.
Respuesta de ProCook - Guildford
We appreciate you letting us know our service was quick and good; it means a lot to our team.
The sales person was helpful and told…
The sales person was helpful and told me about the product.
9 de mayo de 2026
Respuesta de ProCook - Guildford
We're glad our salesperson was helpful. Thank you for your feedback.
Excellent
Excellent, friendly and helpful service from the guy in the Guildford store last Friday. Sorry I can't remember his name!
1 de mayo de 2026
Respuesta de ProCook - Guildford
We're so glad you had such a positive experience at our Guildford store! We appreciate your kind words about our team member.
An excellent shopping experience
An excellent shopping experience. Cameron could not have been more helpful, and was very knowledgeable. A good choice of products at a reasonable choice.
5 de mayo de 2026
Respuesta de ProCook - Guildford
We appreciate you taking the time to leave us this wonderful review! We're so happy you had an excellent shopping experience and found our team helpful and knowledgeable.
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