Couldn’t remember what I wanted to shop in Procook for and whilst browsing I spotted an ice cube and box on offer. The assistant was very helpful and opened one up for me to look at. She was very fr... Ver más
Localización
Cambiar localizaciónUnit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
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Consulta las opiniones de los clientes
Nice variety in shop bought 3 items unfortunately couldn't find the right worktop savers. Lady assistant was really polite and friendly gave us some tips. Will return.
The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCo... Ver más
La empresa ha respondido
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answe... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, Reino Unido
4,8
Excelente
831 opiniones
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Lovely staff and amazing products as…
Lovely staff and amazing products as usual!! ❤️
6 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de ProCook - Lakeside
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Great range of quality products as reasonable prices
Knowledgeable staff, quality products, and good offers. Guarantees offered too (for free) so it’s likely our pans will outlive us 😊
2 de abril de 2026
Great collection and variety
31 de marzo de 2026
Respuesta de ProCook - Lakeside
We appreciate you sharing your experience with our collection and variety; we are so happy you enjoyed it.
Lots of choice
Lots of choice, helpful friendly staff, and some great offers available
31 de marzo de 2026
Respuesta de ProCook - Lakeside
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our wide selection and friendly staff.
Respuesta de ProCook - Lakeside
We appreciate you letting us know our staff was friendly and helpful, and that you had a great experience; it means a lot to our team.
Once more I am a very satisfied…
Once more I am a very satisfied customer of pro cook. I wish I had a huge house with nothing of kitchen equipment. I very definitely would buy everything needed for that house. Their range and quality of goods are definitely five plus star rating. But this time was bread knives.excellent knives stays sharp no problems with it
29 de marzo de 2026
Respuesta de ProCook - Lakeside
We're delighted to hear you're a satisfied customer again! It's wonderful to know you appreciate the quality and range of our products, especially the bread knives. We appreciate your five-star rating and are grateful for your feedback.
Lovely service
Lovely lady in there was very helpful and showed us all the different types of knives and all . Very pleased 😌
29 de marzo de 2026
Respuesta de ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy to hear that the staff member was helpful in showing you the knives and that you are pleased.
Respuesta de ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful and found what you were looking for.
Sale assistance very helpful
Sale assistance very helpful. Helped me pick my sisters birthday gift.
20 de marzo de 2026
Respuesta de ProCook - Lakeside
We're happy to hear that our sales assistance was helpful in choosing your sister's birthday gift. Thank you for your positive feedback.
Had to kill time waiting for manager to…
Had to kill time waiting for manager to arrive regarding an exchange, but when she di arrive, service was good.
24 de marzo de 2026
Respuesta de ProCook - Lakeside
We regret the wait for the manager. We're glad the service was good upon arrival and appreciate your feedback; we'll use it to improve our response times.
Respuesta de ProCook - Lakeside
We appreciate your positive feedback regarding our great quality products and service; we are delighted you are pleased!
Staff were pleasant and helpful
Staff were pleasant and helpful. Knife block and pepper mill well made.
17 de marzo de 2026
Respuesta de ProCook - Lakeside
We're glad you found our staff pleasant and helpful, and that you appreciated the quality of the knife block and pepper mill. Thank you for your feedback!
Replacement for 40year old “Tupperware” container.
Found what we required & the price was competitive.
Staff welcoming & professional.
19 de marzo de 2026
Respuesta de ProCook - Lakeside
We appreciate your positive feedback! We're so glad you found what you needed at a competitive price and that our staff were welcoming and professional.
Sales lady very accommodating.
14 de marzo de 2026
Happy with product and speed of dervice
6 de marzo de 2026
Respuesta de ProCook - Lakeside
We appreciate your positive feedback on our product and speed of service; we are so happy you are pleased!
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