A beautifully presented, well stocked and welcoming shop in Maidstone. We were looking for some pans after having our old set for decades (well done Prestige!) and it was an easy job finding what we n... Ver más
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Localización
Cambiar localizaciónUnit 41, Fremlin Walk Shopping Centre, ME14 1QG Maidstone, GB
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Very helpful staff. Took me through all the pros and cons of the different knives I was interested in and made very helpful suggestions. It took me a while to make up my mind about which one felt best... Ver más
THE STAFF MEMBER WAS ABLE TO ANSWER ALL OF OUR QUESTIONS REGARDING THE DIFFERENT TYPES OF PAN FINISHES AND HOW BEST TO COOK AND CARE FOR THEM OBVIOUSLY WELL TRAINED IN THEIR PRODUCTS WE CHOSE A HE... Ver más
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We had a good laugh with the men in the store…I had rusted my previous kitchen knives in the dish washer, I thought stainless steel was stainless! Anyway, they patiently took down and unwrapped knives... Ver más
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Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 41, Fremlin Walk Shopping Centre, ME14 1QG, Maidstone, Reino Unido
- 01622 958257
4,8
Excelente
65 opiniones
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Very helpful staff
Very helpful staff. Took me through all the pros and cons of the different knives I was interested in and made very helpful suggestions. It took me a while to make up my mind about which one felt best and would meet my requirements but at no point did I feel under any pressure to hurry up and pick one.
14 de octubre de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
A Great Shop For All Kitchen Needs
A beautifully presented, well stocked and welcoming shop in Maidstone. We were looking for some pans after having our old set for decades (well done Prestige!) and it was an easy job finding what we needed in Pro-Cook. It's nice to be able to see physical items rather than online and the sales assistant was very helpful. We have only just got our set of pans but are very pleased with the quality and performance so far. It's not somewhere we will visit on a weekly basis but certainly a go to for any kitchen items, large or small.
7 de octubre de 2026
Respuesta de ProCook - Maidstone
Thank you so much for the wonderful review. We are delighted that you enjoyed browsing our Maidstone store in person and received such helpful service from our team. It is fantastic to hear that your new pan set is performing so well for you, and we look forward to welcoming you back whenever you need any future kitchen items.
We had a good laugh with the men in the…
We had a good laugh with the men in the store…I had rusted my previous kitchen knives in the dish washer, I thought stainless steel was stainless! Anyway, they patiently took down and unwrapped knives for us to try, and only when we were happy did they take our money. Good service and sense of humour, well done Guys.
6 de octubre de 2026
Respuesta de ProCook - Maidstone
We are so pleased to hear that you had such a great experience in our store! It is wonderful that our team could share a good laugh with you while patiently helping you find the perfect set of kitchen knives. Thank you for your kind words and positive feedback.
THE STAFF MEMBER WAS ABLE TO ANSWER ALL…
THE STAFF MEMBER WAS ABLE TO ANSWER ALL OF OUR
QUESTIONS REGARDING THE DIFFERENT TYPES OF PAN FINISHES AND HOW BEST TO COOK AND CARE FOR THEM
OBVIOUSLY WELL TRAINED IN THEIR PRODUCTS
WE CHOSE A HEAVY DUTY STAINLESS STEEL CASSEROLE PAN - SUITABLE FOR HOB & OVEN - USED ONCE SO FAR ACCORDING TO HIS INSTRUCTION - HAPPY WITH PURCHASE
23 de septiembre de 2026
Respuesta de ProCook - Maidstone
We're delighted to hear that our staff member provided such helpful information regarding pan finishes and care. It's wonderful to know you're happy with your heavy-duty stainless steel casserole pan and its performance so far!
I was most impressed with the way the…
I was most impressed with the way the shop was laid out and I bought a set of porcelain tableware which were just my colour.
21 de septiembre de 2026
Respuesta de ProCook - Maidstone
We're so pleased to hear you were impressed with our shop's layout! It's wonderful that you found a set of porcelain tableware in just the right colour for you.
20% discount
22 de septiembre de 2026
The staff were extremely helpful
The staff were extremely helpful, finding me the best deal on my purchases . Karen was particularly helpful
19 de septiembre de 2026
Kept well informed
My order online was for two heavy products but delivery was delayed for 48 hours. I was informed by email with apologies from company. Well worth waiting for as products are of exceptional quality and the packaging was excellent
12 de septiembre de 2026
Nice first visit experience
The shop is well laid out with lots of items to look at .
It was clean and tidy , products on offer were good quality products, staff were informative and offered advice about the items we purchased freely including the guarantee of durability
13 de septiembre de 2026
Helpful and friendly staff
Very helpful, friendly and knowledgeable staff who showed extreme patience with me while I decided on my new dinner service. They even helped me carry my purchases to my car! It's a lovely shop with very reasonably priced products with excellent quality.
11 de septiembre de 2026
Store beautifully set out
Store beautifully set out. Staff brilliant & very helpful. Great selection of good quality products.
11 de septiembre de 2026
Staff at ProCook shop were so helpful…
Staff at ProCook shop were so helpful explaining their product. My frying pan is excellent, it cooks so evenly and is good looking also.
4 de septiembre de 2026
Lovely new shop in Maidstone
Lovely new shop in Maidstone. Amazing range of products beautifully displayed. Helpful staff.
1 de septiembre de 2026
Great products
Always such top quality product and plenty to choose from and always something you didn’t know you wanted 🤣 very clean and tidy shop too also staff very knowledgeable
2 de septiembre de 2026
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