ProCook - Merry Hill Opiniones 

712
TrustScore: 5 sobre 5

4,9

Unit C2, Merryhill Shopping Centre, DY5 1QP Dudley, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

ProCook grill developed a split on the base unit by the hot plate after 9 months of use. Took back to the store in Merry Hill Dudley without the box but with the original receipt in hand. No issue, No... Ver más

Valorada con 5 estrellas sobre 5

I love the ProCook shop! One staff member in particular at the merry hill store is very knowledgeable and nothing is too much trouble. Customer service was exemplary when I had an issue with a damaged... Ver más

Valorada con 5 estrellas sobre 5

Polite and helpful staff nicely laid out. One small problem purchased oven gloves not used until two days after purchased small hole in one side may be where someone had taken price tag out by pulling... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

High quality products, at affordable prices, friendly helpful staff. Love the ProCook shop, I have purchased many items, they are all excellent to use.


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit C2, Merryhill Shopping Centre, DY5 1QP, Dudley, Reino Unido

  • 01384 912084

4,9

Excelente

TrustScore: 5 sobre 5

712 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(712)

26.517 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Set of knives

A staff member approached us within a few minutes of entering the store. Asked if we were after anything I particular. Told her we were looking for a paring knife. She showed us where they were, gave a brief explanation of the different types. When we picked a paring knife and utility knife, she advised us taking the set of three knives as it was financially better value. So we purchased the set of knives. Was worried about walking around merry hill shopping centre with knives but they were wrapped up in ProCook wrapping paper while we were looking around the store.

19 de junio de 2026
Logotipo de ProCook - Merry Hill

Respuesta de ProCook - Merry Hill

We are glad to hear our staff provided helpful guidance and excellent service, ensuring you found the perfect set of knives. We appreciate you sharing your positive experience with us.

Valorada con 5 estrellas sobre 5

Knife set

The lady who served me was very knowledgeable. I was able to try out the knife set I bought to make sure it felt right in my hand. It was very well balanced and matches lovely with my new kitchen.

19 de junio de 2026
Logotipo de ProCook - Merry Hill

Respuesta de ProCook - Merry Hill

We're so glad our team member was knowledgeable and that you found the perfect knife set for your new kitchen! We appreciate your feedback.

Valorada con 5 estrellas sobre 5

Quality products and service

Excellent service from a knowledgeable young man.
Wide range of suitable products—sets of knives—at a range of prices.

15 de junio de 2026
Logotipo de ProCook - Merry Hill

Respuesta de ProCook - Merry Hill

We're so glad you received excellent service and found our product range suitable. Thank you for your wonderful feedback!

Valorada con 5 estrellas sobre 5

The lady that served us was amazing

The lady that served us was amazing, a credit to your company

9 de junio de 2026
Logotipo de ProCook - Merry Hill

Respuesta de ProCook - Merry Hill

We're so happy our team member provided amazing service. We appreciate your kind words!

Valorada con 5 estrellas sobre 5

As I walked in with my son

As I walked in with my son, I said let's go and find nanny's present....a store worker who was arranging equipment said good morning and asked what I was looking for. I told him and he directed me straight to the product. Great friendly customer service.

3 de junio de 2026
Valorada con 5 estrellas sobre 5

A good experience

There is absolutely everything your need for your kitchen. Anything you can think of, you've got it
The assistant was very nice and helpful but didn't get his name. I have shopped in this store a couple of times before. "It's great " keep up the good work.

29 de mayo de 2026

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