Beautiful shop, stunning displays and very knowledgeable and helpful staff. Bought some lovely knives but not used yet so cannot comment on them yet.
Localización
Cambiar localizaciónNotcutts Garden Centre Norwich, Daniels Road, NR4 6QP Norwich, GB
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Consulta las opiniones de los clientes
Staff were knowledgeable about the products and took time to explain the differences across the range that we were interested in. They also asked about our cooking style and recommended products to s... Ver más
La empresa ha respondido
Just went into store not intending to buy anything, was very impressed with the way stock is displayed, can see everything clearly. Colleagues were attentive and welcoming, even asked if we were inter... Ver más
La empresa ha respondido
Lady in shop in Norwich Chapelfield store was very helpful, let me try the knifes for feel in hand and cut up some veg overall it was a very good experience and am really happy with knives I bought
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Notcutts Garden Centre Norwich, Daniels Road, NR4 6QP, Norwich, Reino Unido
4,9
Excelente
552 opiniones
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Efficient friendly service
Efficient friendly service. Good quality products.
12 de septiembre de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Excellent service and delivery
Helpful shop assistant who helped us choose pans. Ordered online via shop and was delivered in 48hours! Excellent.
29 de agosto de 2025
Respuesta de ProCook - Norwich
We're happy to hear that our shop assistant was helpful in choosing your pans. It's great to know the online order and delivery service met your expectations. Thanks for your feedback.
Great service and advice from lovely…
Great service and advice from lovely staff, thank you
6 de septiembre de 2025
Respuesta de ProCook - Norwich
We appreciate your positive feedback! We are so happy to hear you received great service and advice from our lovely staff. Thank you.
The young lady who served was fantastic
31 de agosto de 2025
Respuesta de ProCook - Norwich
We appreciate you sharing that the service was fantastic! We are so happy to hear you had a positive experience.
Wide range of products, helpful staff
Wide range of products at affordable prices. Very helpful staff when i was trying to locate an item i couldn't find.
26 de agosto de 2025
Respuesta de ProCook - Norwich
We appreciate you taking the time to leave us this great review! We're so happy to hear that we have a wide range of products at affordable prices and that our staff was helpful.
The assistant who served me was…
The assistant who served me was helpful, polite and helpful
29 de agosto de 2025
Respuesta de ProCook - Norwich
We are happy to hear that the assistant provided excellent service. We appreciate you taking the time to share your positive experience!
Respuesta de ProCook - Norwich
We appreciate your positive feedback! We are so happy to hear our staff was helpful, and that you liked our wonderful product.
Good service
The shop assistants were so helpful, I will definitely be going back
28 de agosto de 2025
Respuesta de ProCook - Norwich
We're happy to hear that our shop assistants were so helpful! We appreciate your feedback and look forward to your next visit.
Brilliant knowledgeable staff
Brilliant knowledgeable staff. Good quality products and a very clean and tidy store
23 de agosto de 2025
Respuesta de ProCook - Norwich
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff knowledgeable and liked our store's products and cleanliness.
Staff made our experience great
Staff made our experience great. We only went it for some small things.
23 de agosto de 2025
Respuesta de ProCook - Norwich
We're glad our staff made your visit great, even though you only came in for a few things. We appreciate your positive feedback and your time.
I bought some lovely pans
I bought some lovely pans a few weeks ago and decided to add 3 more the staff are great with real customer appeal they are knowledgeable friendly and funny will definitely recommend them
19 de agosto de 2025
Respuesta de ProCook - Norwich
We're delighted you found a great selection at a great price. Thank you for your positive feedback; we appreciate it very much.
Good customer service.
4 de agosto de 2025
Respuesta de ProCook - Norwich
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Worth a visit
Found what I was looking for and the store staff were helpful, friendly and pointed out other purchase opportunities.
6 de agosto de 2025
Respuesta de ProCook - Norwich
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you were looking for and that our staff were helpful and friendly.
Excellent shopping experience and products
We shopped at the new store in Norwich city centre. (It's no longer at Notcutts Garden Centre on the outskirts as shown on the list of locations.)
The new store is sparkling clean and tidy. The staff member we spoke to was very knowledgeable about the products.
7 de agosto de 2025
Respuesta de ProCook - Norwich
We're glad you enjoyed your experience at our new Norwich city center store! We appreciate you letting us know about the location update. We're happy to hear that you found our store clean and our staff knowledgeable. Thank you for your positive feedback.
Excellent range of kitchenware
Excellent range of kitchenware, good quality at reasonable prices. The shop is nicely laid out with good lighting and staff were friendly and helpful Very pleased with the products that we purchased.
5 de agosto de 2025
Respuesta de ProCook - Norwich
We're delighted you found our kitchenware range excellent and reasonably priced. It's great to hear that you liked the shop's layout and found our staff friendly and helpful. We appreciate your positive feedback and are pleased you're happy with your purchases!
Friendly and knowledgeable staff.
5 de agosto de 2025
Respuesta de ProCook - Norwich
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful assistant in your Norwich…
Very helpful assistant in your Norwich store.
1 de agosto de 2025
Respuesta de ProCook - Norwich
We appreciate your positive feedback. We are so happy to hear that our Norwich store assistant was very helpful to you during your visit.
Pro Cook has a beautiful shop in…
Pro Cook has a beautiful shop in Chapelfields Norwich full of a huge selection of cookware. I bought a 24” Elite Forged shallow casserole dish which I am delighted with. The quality is top drawer! The staff in the shop were very friendly and helpful.
1 de agosto de 2025
Respuesta de ProCook - Norwich
We're happy to hear you find our Norwich shop beautiful and full of cookware! It's great to know you are delighted with your casserole dish and its quality. We appreciate your positive feedback regarding our friendly and helpful staff.
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