The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Ver más
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Consulta las opiniones de los clientes
The staff member who served us was brilliant and sorted things out. The delivery was spot on and arrived. Purchased on Saturday delivered Monday afternoon.
La empresa ha respondido
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... Ver más
La empresa ha respondido
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 33, The Oracle, RG1 2AH, Reading, England, Reino Unido
- 0118 370 2088
4,8
Excelente
258 opiniones
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There are wide variety products and…
There are wide variety products and good quality.
8 de febrero de 2026
Excellent customer service friendly and…
Excellent customer service friendly and helpful well done
3 de febrero de 2026
Pro cook store Reading
It’s a nice store to visit and the staff are friendly.
I have a couple of cast iron dishes and am pleased with them.
6 de febrero de 2026
I found a cheese grater with a handle…
I found a cheese grater with a handle on it. I now do not have blood in the cheese from grating my fingers, nor do I have to eat the bits that don't grate! Win win and not too expensive either.
5 de febrero de 2026
The staff were friendly and easily…
The staff were friendly and easily approachable. Really enjoyed my shopping, my favourite shopping spot in the Oracle…🌟
🌟🌟🌟🌟
1 de febrero de 2026
Great and friendly service with a good…
Great and friendly service with a good knowledge of all the products
4 de febrero de 2026
Great customer service
Great customer service, knowledgeable, efficient and friendly.
31 de enero de 2026
Lovely quality kitchen items at a very…
Lovely quality kitchen items at a very reasonable price. They clean up lovely after use too. Great shop with very friendly and helpful staff.
2 de febrero de 2026
Great product
Was told by a friend about theses great knifes so I got some aswell
Great service from the team happy to help and friendly
2 de febrero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Respuesta de ProCook - Reading
We appreciate your positive feedback! We are so happy to hear that our product is easy to clean and of good quality.
Friendly and helpful staff.
The staff were friendly, polite and helpful. The transaction was quick. I could have spent a very long time in the shop - it was welcoming and attractively laid out.
30 de enero de 2026
Knowledgeable staff
Knowledgeable staff, good service and friendly staff,had been looking for a rotary grater for a friend who had difficulty using the traditional style she was thrilled with it
28 de enero de 2026
Highly Recommended
Good quality with reasonable prices and lovely workers. I would love to pay more stuff from there but unfortunately I can’t take it with me back to KSA. Nice overall experience & wish them all the best.
19 de enero de 2026
Great Shop. We had a rather big shop at ProCook
We had a rather big shop at ProCook - Reading. Great products and service. Definitely returning for more kitchen goodies
17 de enero de 2026
A lovely store in Reading.
The member of staff I spoke to was knowledgeable and very helpful. A lovely store with a great choice at good prices.
16 de enero de 2026
Excellent customer service which was…
Excellent customer service which was lacking in a large local department store
14 de enero de 2026
Respuesta de ProCook - Reading
We're happy to hear that you experienced excellent customer service. It's great to know we exceeded your expectations. Thank you for your feedback.
Helpful store staff.
13 de enero de 2026
Respuesta de ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Respuesta de ProCook - Reading
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
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