Staff at Street (Clarks Village) were friendly and helpful. Thw young lady looked for what I wanted out back, offered me one to be sent to my home but I was happy to have the display product. She w... Ver más
Localización
Cambiar localizaciónUnit 64, Clarks Village, BA16 0HN Street, GB
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Consulta las opiniones de los clientes
Toaster we liked came in 3 colours, though not all were on display. Assistant checked stock and found the one we wanted. The toaster was held for us while we continued shopping and we collected it on... Ver más
Served by a very helpful, cheerful and knowledgeable lass who explained the differences between the various stainless steel frying pans clearly without trying to push the more expensive ones. Also gav... Ver más
We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 64, Clarks Village, BA16 0HN, Street, Reino Unido
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Staff were helpful
Excellent friendly and informative…
Excellent friendly and informative service and the product we bought is outstanding. Would definitely use ProCook again.
Great customer service which can be…
Great customer service which can be rare theses days.
Great product from a store with very helpful staff
Staff at Street (Clarks Village) were friendly and helpful.
Thw young lady looked for what I wanted out back, offered me one to be sent to my home but I was happy to have the display product. She wrapped it up really well.
I am really pleased with my pro cook pot and the colour is lovely (traditional orange/red.) Looks as good as the LeCruset pot but a fraction of the cost and as far as I can see, it's just as good quality. Thank you.
I have been using ProCook saucepans for…
I have been using ProCook saucepans for years and found them to be well made and good value.
Their staff have always been very helpful
The prices are reasonable and the…
The prices are reasonable and the quality of goods is excellent. The staff are knowledgeable and eager to assist if required
Found just what I was looking for with…
Found just what I was looking for with helpful assistant
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Fantastic store
Fantastic store, great service from the staff always extremely helpful and knowledgable

Respuesta de ProCook - Street
Helpful service at point of sale and a…
Helpful service at point of sale and a good value quality product

Respuesta de ProCook - Street
Went into the store in Clarks village…
Went into the store in Clarks village and everyone was honestly so helpful

Respuesta de ProCook - Street
Great products, need better online service
I wanted to find out if a product was chemical free and trued calling your number twice. I was on hold both times for over ten minutes with no indication of where I was in the queue. I then emailed and revieved a reply that I woukd hear in the next 14 days! I needed the pans so drive to a pro cook shop which was great. You have gorgeous products we are very happy with but your customer service needs vastly improving.

Respuesta de ProCook - Street
friendly and very helpful staff
friendly and very helpful staff. Good products and reasonable prices..

Respuesta de ProCook - Street

Respuesta de ProCook - Street
Very helpful nothing too much trouble.
Being looked after .
Not being pressured, however I needed to ask for an item ,which was presented. Saved me looking around. Staff knew their stock.well impressed.
Store was laid out well
Store was laid out well, it was clean and tidy and the staff were friendly and happy to help.
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