We came into ProCook intending to buy several items. While looking at saucepans a sales assistant asked if we needed any help,we did. He then advised us about the saucepans. When we returned after dec... Ver más
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Localización
Cambiar localizaciónUnit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ Swindon, GB
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Consulta las opiniones de los clientes
We fell upon the store nor realising there was one in Swindon. Lots of selection, and space to browse all on display. Excellent customer service that was greatly appreciated.
Went into Procook at Swindon designer outlet today and decided to look at some knives for my mum and stepdad whose original set was like something from the 70's and blunter than a butter knife. A real... Ver más
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Very good quality and value for money. Good size stock pot. Would have loved if this size was made in tri-ply. The Frying pan is amazing too. Even heat distribution and food does not stick to the pan... Ver más
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Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ, Swindon, Reino Unido
4,9
Excelente
610 opiniones
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Experienced helpful staff in the…
Experienced helpful staff in the Swindon store.
Purchased a little hand rotary whisk which works excellently and medium/little toasting tin, which also can also be heated on the induction hob
26 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Very helpful staff providing an amazing…
Very helpful staff providing an amazing service!
19 de abril de 2026
Respuesta de ProCook - Swindon
We appreciate you sharing that our staff was very helpful and provided amazing service!
Looking for kitchen stuff
Nice friendly helpful staff, nice tidy shop lots of items to choose from Nice prices
8 de abril de 2026
Respuesta de ProCook - Swindon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you liked our helpful staff, tidy shop, and prices.
Shop assistant very helpful ensuring we…
Shop assistant very helpful ensuring we got the set we really needed. Also liked being able to make up my own set not necessarily the one put together by the shop!
3 de abril de 2026
Excellent customer service
We always love Procook products, they are very high quality and reliable, but what sets the Swindon store apart is the excellent level of service and care that we walk away with the exact products we want.
7 de abril de 2026
Respuesta de ProCook - Swindon
We're happy to hear you love our high-quality, reliable products. It's great to know the excellent service at our Swindon store ensures you find exactly what you want.
Got exactly what I wanted.
2 de abril de 2026
Good service and good value for money.
5 de abril de 2026
Respuesta de ProCook - Swindon
We appreciate your positive feedback! We are so happy you found our service and value for money to be good.
Really nice shop,young assistant very…
Really nice shop,young assistant very helpful and pleasant,will visit this shop again.
20 de marzo de 2026
Great set of knives
Great range of products. Bought item in outlet store. Experience was good.
Bought a replacement set of knives, really impressed. Weighty in the handle which is just what I wanted and the knives are one unit.
29 de marzo de 2026
Great experience
Loads of choice, staff were friendly and helpful. Happy with purchase. Would recommend.
24 de marzo de 2026
Friendly staff
Lovely helpful friendly staff do anything to help me on my visit bought my saucepans and they put aside for collection when I'd finished all my shopping 👍
19 de marzo de 2026
Respuesta de ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and you were able to purchase your saucepans.
I like the product quality and staff's…
I like the product quality and staff's were helpful. More verity will be helpful.
16 de marzo de 2026
Respuesta de ProCook - Swindon
We appreciate your feedback and are happy to hear that you liked the product quality and found our staff helpful. We'll consider adding more variety.
Great service at store and they offered…
Great service at store and they offered to leave my shopping with them and have my lunch without carrying my purchase
15 de marzo de 2026
Respuesta de ProCook - Swindon
We're glad you enjoyed your experience. It's wonderful to hear our team made your shopping more convenient, allowing you to enjoy your lunch without any burden. Thanks!
V helpful staff
17 de marzo de 2026
What made this a great shop was the… Steve G
What made this a great shop was the amazing different cooking products that was on sale, and reasonably priced.
16 de marzo de 2026
Respuesta de ProCook - Swindon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our amazing and reasonably priced cooking products.
Had bought cooking trays in December…
Had bought cooking trays in December and used the big one 3 times and it cracked.
Rang up as I couldn't find a receipt and Sam said don't worry about it come in and we can change it.
Very happy outcome.
13 de marzo de 2026
Excellent customer service in the shop…
Excellent customer service in the shop good quality product
9 de marzo de 2026
Respuesta de ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our customer service and product quality.
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