Staff was very helpful, i had some questions which they answered very professional. I do recommend going into the shop if you are not sure what products suits your needs best because they will provide... Ver más
Localización
Cambiar localizaciónUnit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ Swindon, GB
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Consulta las opiniones de los clientes
Helpful Assistant with good advice and product knowledge. Good quality products at reasonable prices. Even gave consideration to how we would carry products from store to car with additional carry bag... Ver más
Exceptional sales man and service. There was literally nothing we could have asked about the items we were looking at and comparing that the sales man couldn’t have answered - he was just brilliant. I... Ver más
The lady in the store was professional and kind, and went the extra mile to check the stockroom and bring out some additional items for me. She was also very patient and efficient when wrapping every... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ, Swindon, Reino Unido
4,9
Excelente
633 opiniones
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En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Good experience staff really polite and…
Good experience staff really polite and friendly and I really enjoyed my product which was sustained steel frying pan.
1 de febrero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
My pleasant purchase in Procook
My wife and I walked in to Procook in Swindon Outlet last week and we were to buy some bowls. They’ve only got 7 of those but we need 10. The lady said to us that we could take 7 and the rest of 3 would be sent to our home the next day for free and those have arrived the next day. They were very helpful and polite throughout our purchase. Will definitely make purchases again.
30 de enero de 2026
Respuesta de ProCook - Swindon
We're glad you enjoyed your experience in our Swindon Outlet store. It's great to hear that the team was helpful and polite and that the bowls arrived promptly. Thank you for your positive feedback; we appreciate it.
First time visiting the store
First time visiting the store. Everything was presented well. Very helpful staff. The customer service lady whose name I think was rebecca /beccy was really helpful and very polite. Thankyou!
25 de enero de 2026
Respuesta de ProCook - Swindon
We're happy to hear that you enjoyed your first visit to our store! We appreciate your positive comments regarding our presentation and helpful staff. It's great to know that our team provided excellent service. Thank you!
Respuesta de ProCook - Swindon
We appreciate your positive feedback on our great service, knowledge and value; we are so happy you are pleased!
Respuesta de ProCook - Swindon
We appreciate you letting us know that our staff was helpful and lovely to you. Thank you for your positive feedback.
Respuesta de ProCook - Swindon
We appreciate you letting us know our staff was helpful and there was no pressure; it means a lot to our team.
Staff & Service excellent at Swindon…
Staff & Service excellent at Swindon outlet
12 de enero de 2026
Great Service
Good displays and choices
Great Customer service
Competitive pricing
15 de enero de 2026
Respuesta de ProCook - Swindon
We're happy to hear that you enjoyed our displays, choices, customer service, and pricing. Thank you for your positive feedback; we appreciate it!
The shop assistant was very polite
The shop assistant was very polite, helpful, gave good information about the products, told us of other offers, and told us about the free parking.
15 de enero de 2026
Respuesta de ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that the shop assistant was polite and helpful and gave good information.
friendly experience
man on checkout (didn't catch his name) was lovely, helped us pick from 3 choices of knives, was friendly, and informative
11 de enero de 2026
Respuesta de ProCook - Swindon
We're happy to hear that you had a positive experience! We appreciate your feedback regarding the helpful assistance you received during your knife selection. Thank you!
I always find what im looking for
I always find what im looking for, I could spend ages just looking around the store always spend money in there
14 de enero de 2026
Respuesta de ProCook - Swindon
We're happy to hear that you consistently find what you need and enjoy exploring our store. We appreciate you taking the time to share your positive experience!
Liked shopping here
12 de enero de 2026
Respuesta de ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Respuesta de ProCook - Swindon
We're happy to hear that you easily found what you wanted. Thank you for your feedback; we appreciate it.
Always love look at Pro-cook Swindon…
Always love a trip to Swindon outlets and no trip is complete without a visit to the ProCook store. I recognise there are more stores round the country but we always seem to gravitate towards spending at this one more. Same chap has been there each time. Always very friendly and can’t do enough to help, which is probably why we spend at this store
11 de enero de 2026
Respuesta de ProCook - Swindon
We're happy to hear that you enjoy visiting our store during your trips. It's great to know that our team member's helpfulness enhances your shopping experience. We appreciate you taking the time to share your positive feedback!
Helpful and friendly service
10 de enero de 2026
Respuesta de ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great customer service
11 de enero de 2026
Respuesta de ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent service
5 de enero de 2026
Respuesta de ProCook - Swindon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good quality cookware at a fair price
Good quality cookware at a fair price. Polite, helpful staff at ProCook Swindon Designer Outlet.
5 de enero de 2026
Respuesta de ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our cookware good quality and our staff helpful.
I always find staff at outlet village…
I always find staff at outlet village Swindon very helpful..
14 de diciembre de 2025
Respuesta de ProCook - Swindon
We appreciate your positive feedback! We're so happy to hear that you always find our outlet village Swindon staff very helpful.
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