ProCook - Talke Opiniones 630

TrustScore: 5 sobre 5

4,9

Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Manager Debbie was very professional and knowledgeable without being pushy. We purchased a set of knives which we are so far really pleased with. Service was exceptional and I love to shop here. Debbi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We thought we wanted a new cast iron casserole pan but after the great advice from the sales assistant Debbie we chose a stainless steel one. She gave us the pros and cons of all the pans available wh... Ver más

Valorada con 5 estrellas sobre 5

I had a great experience your member of staff was excellent and nothing was to much trouble the items I bought were exactly what I wanted. I’ve bought products from this range going back at least fi... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The choice of frying pans was OK. Though the labels all said “Designed in the UK”, unfortunately they were all made in China. Because of their poor human rights record I always try to avoid buying suc... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito por la empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Información de contacto

  • Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

630 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The assistant was very knowledgable and…

The assistant was very knowledgable and past on lots of details that helped in our choice of products

29 de mayo de 2026
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Respuesta de ProCook - Talke

We're so glad our assistant's knowledge helped you choose the perfect products. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Although the product wasn't exactly…

Although the product wasn't exactly what I wanted the 2 members of staff were incredibly helpful

20 de mayo de 2026
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Respuesta de ProCook - Talke

We're glad our staff was incredibly helpful, even though the product wasn't quite right. Thank you for your feedback!

Valorada con 5 estrellas sobre 5

The staff service was really good and…

The staff service was really good and the lady who served us was really helpful and informative

16 de mayo de 2026
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Respuesta de ProCook - Talke

We're so pleased our staff provided really good service and was helpful and informative. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

staff v knowedgeable

staff v knowedgeable, helped with the choice
cannot be faulted

14 de mayo de 2026
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Respuesta de ProCook - Talke

We appreciate your kind words about our knowledgeable staff. We are glad we could help.

Valorada con 5 estrellas sobre 5

very helpful staff

very helpful staff. lots of good advice

18 de mayo de 2026
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Respuesta de ProCook - Talke

We appreciate your kind words about our helpful staff.

Valorada con 5 estrellas sobre 5

Good quality goods

Good quality goods
Good price range
Good range loved the 3for £10

16 de mayo de 2026
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Respuesta de ProCook - Talke

We're happy to hear you enjoyed our goods and pricing, especially the 3 for £10 offer!

Valorada con 5 estrellas sobre 5

the customer service par excellence

the customer service was brilliant the lady in the shop was very good at pointing out how the product worked and explaining the refund procedure, the item bought exceeds my expectation in its implementation and ease of use.

13 de mayo de 2026
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Respuesta de ProCook - Talke

We're so glad to hear that our customer service was brilliant and that the product exceeded your expectations in implementation and ease of use. Thank you for your kind words!

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product. Very helpful assistant

17 de mayo de 2026
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Respuesta de ProCook - Talke

We are happy you found our product excellent and our assistant helpful.

Valorada con 5 estrellas sobre 5

Staff extremely helpful

Staff extremely helpful - very good choice of products - reasonably priced

12 de mayo de 2026
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Respuesta de ProCook - Talke

We appreciate you sharing that our staff was helpful, and that you liked our product choice and pricing!

Valorada con 5 estrellas sobre 5

Manager Debbie was very professional…

Manager Debbie was very professional and knowledgeable without being pushy. We purchased a set of knives which we are so far really pleased with. Service was exceptional and I love to shop here. Debbie is a credit to your company.

10 de mayo de 2026
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Respuesta de ProCook - Talke

We appreciate you sharing your experience. We're happy to hear that our team member was professional and knowledgeable, and that you are pleased with your purchase. We're glad you love to shop with us!

Valorada con 5 estrellas sobre 5

Fab staff and products

The staff in the store were so helpful and knowledgeable of the products available.

4 de mayo de 2026
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Respuesta de ProCook - Talke

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our staff was helpful.

Valorada con 5 estrellas sobre 5

The Talke store...

I went to the store in Talke for a few bits. The staff there were great and got me evetything i needed.

3 de mayo de 2026
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Respuesta de ProCook - Talke

We're so glad to hear our Talke team provided excellent service and helped you find everything you needed. Thank you for your kind words!

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