We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... Ver más
Localización
Cambiar localizaciónUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
What a great shop for everything you could need in your kitchen! My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in t... Ver más
La empresa ha respondido
There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived f... Ver más
Staff were very helpful with our exchange but we did feel a little rushed, otherwise 5 stars.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, Reino Unido
4,9
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent
Well happy with my knife got the set now service is excellent staff are so friendly thank u 😊
5 de febrero de 2026
Staff were very kind and I was able to…
Staff were very kind and I was able to look around freely without being bothered. I take a long time browsing and enjoying the layout of the store as well. The kitchenware was reasonably priced and they had amazing deals. Would definitely recommend this store.
6 de febrero de 2026
Polite friendly service
3 de febrero de 2026
Lovely shopping experience
The shop was really well laid out, and the experience was one of tranquility despite the general hustle and bustle of the Trafford centre. Deja was incredibly helpful and kind; she informed me of the 3 for £9 offer, and answered any queries that I had. I was really impressed with the range of items the shop had for sale, and the value for money.
2 de febrero de 2026
Everything was perfect and the customer…
Everything was perfect and the customer service is very nice.
3 de febrero de 2026
The assistant was very helpful xx
1 de febrero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Lovely quality goods at a reasonable…
Lovely quality goods at a reasonable price.
30 de enero de 2026
Respuesta de ProCook - Trafford
We appreciate your positive feedback. We are so happy you found our goods lovely and our prices reasonable.
Excellent customer service
Panos could not have been more helpful when I was choosing my crockery - he laid all the options out for me and allowed me time and space to make my selections while always being available for questions. He even went to the trouble of sourcing a couple of pieces for me from another store. He absolutely went above and beyond, I was delighted with his service.
13 de enero de 2026
Opinión espontánea
Respuesta de ProCook - Trafford
We're so happy to hear that you received such excellent assistance while choosing your crockery. We appreciate you acknowledging the team member's dedication in helping you find exactly what you needed. Thank you for your positive feedback!
Helpfull assistant
Helpfull assistant
Good choice of products
Happy with my purchases
26 de enero de 2026
Respuesta de ProCook - Trafford
We appreciate you letting us know about the good quality and helpful people; it means a lot to our team.
Reasonable prices
Good range of products at reasonable prices. Staff were really helpful.
29 de enero de 2026
Respuesta de ProCook - Trafford
We appreciate you sharing your thoughts! We are so happy to hear that you liked our product range and found our staff helpful.
Plenty of choice
Plenty of choice, varying prices, pleasant atmosphere, and helpful staff.
29 de enero de 2026
Respuesta de ProCook - Trafford
We appreciate you taking the time to leave us this great review! We're so happy you liked our choices, prices, atmosphere, and staff.
Respuesta de ProCook - Trafford
We appreciate you taking the time to leave us this great review! We're so happy you liked our shop, products and staff.
The store stocked a good range of…
The store stocked a good range of items , the kitchen pan sets were a little expensive, i purchased one item no instructions inside the box , the cashier was happy to explain the instructions to me and confirmed I can return the item if not correct, i was not aware if your store i received the details from another store
25 de enero de 2026
Respuesta de ProCook - Trafford
We appreciate you sharing your experience. We're happy our store had a good selection. We'll review the pricing of our pan sets and ensure all items include instructions. We appreciate you bringing this to our attention.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.