We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... Ver más
Localización
Cambiar localizaciónUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
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Consulta las opiniones de los clientes
What a great shop for everything you could need in your kitchen! My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in t... Ver más
La empresa ha respondido
There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived f... Ver más
The store was well stocked for it's limited size. The staff were pleasant and attentive without being pushy. The prices were reasonable and the items looked well made.
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, Reino Unido
4,9
Excelente
1 mil opiniones
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Excellent products.
11 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Very helpful staff
Very helpful staff, courteous and patient
Very easy exchange
Will go again
7 de julio de 2026
Respuesta de ProCook - Trafford
We're so glad you found our staff helpful, courteous, and patient, and that your exchange was easy! We look forward to seeing you again.
fantastic customer service and…
fantastic customer service and fantastic products and fantastic prices
11 de julio de 2026
Respuesta de ProCook - Trafford
We're so pleased to hear that you enjoyed our fantastic products, prices, and customer service! Thank you for your kind words.
We poped in for a couple of item's …
We poped in for a couple of item's having ha a good look i was unable to locate them when we asked for assistance the staff are right on Q. Showing me several options. Very good service.
10 de julio de 2026
Not expensive and excellent staff
2 de julio de 2026
Love this shop.
Love this shop.
Staff are friendly
And everything you buy are just top notch.
Brilliant..
9 de julio de 2026
What a great shop for everything you…
What a great shop for everything you could need in your kitchen!
My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in the mechanism. Could I also say ‘great cutting action’ too.
Quality products a affordable prices, give ProCook a visit.
8 de julio de 2026
Respuesta de ProCook - Trafford
We're so glad you found our shop to be a great place for all your kitchen needs! It's wonderful to hear you're pleased with the design and cutting action of your new scissors. Thank you for recommending us!
Respuesta de ProCook - Trafford
We appreciate you highlighting both our product quality and customer service. Your feedback is valuable to us.
Friendly helpful staff
6 de julio de 2026
Respuesta de ProCook - Trafford
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
In store experience
Visited the store especially for a product I’ve had my eye on for a while, store was nice and clean and I was able to find what I wanted pretty quickly. The store member even gave me some good advice on the best way of using the product, going above and beyond. Great service!
4 de julio de 2026
Respuesta de ProCook - Trafford
We're so pleased you had a great experience in our store and found the product you were looking for quickly! It's wonderful to hear our team member provided excellent service and helpful advice.
Staff were very helpful and polite
2 de julio de 2026
Respuesta de ProCook - Trafford
We are so pleased to hear that our team provided you with such a positive experience. Your kind words are greatly appreciated!
Pro Cook Trafford Centre Excellent…
We went to the Pro Cook in the Trafford Centre and needed help with purchasing kitchen knives. Richard, who served us, was excellent and we made several purchases. Delighted with the service.
23 de junio de 2026
Respuesta de ProCook - Trafford
We're delighted you received excellent assistance at our Trafford Centre store and were pleased with your purchases. Thank you for your kind feedback!
Respuesta de ProCook - Trafford
We appreciate your positive feedback!
Nice welcoming staff and a bright clean…
Nice welcoming staff and a bright clean well laid out store. Lots of choice and options. Excellent shopping experience.
20 de junio de 2026
Respuesta de ProCook - Trafford
We're so happy you enjoyed our welcoming staff, clean store, and wide selection! We appreciate your kind words about your excellent shopping experience.
Helpful and thoughtful staff.
15 de junio de 2026
Respuesta de ProCook - Trafford
We appreciate your kind words.
Respuesta de ProCook - Trafford
We are so glad you enjoyed our quality goods and great service. Thank you for your kind words!
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