I have visited Procook stores in various locations and always found them well organised and the staff friendly. Of course, the main reason for shopping there is the quality of their stock. Having rec... Ver más
Localización
Cambiar localizaciónUnit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG Trentham, Stoke-on-Trent, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Visited our nearest outlet at Trentham as always great staff very friendly and helpful great to browse around without any pressure. Made our purchases and as usual delighted with them. Highly recommen... Ver más
We decided to update some of our kitchen ware, and chose items from your shop in Trentham. The two assistants were very helpful and polite, really good service without being too intrusive
We always have a walk around your shop when we’re in trentham and this time we found something of interest, the staff were well informed and helpful. The products are good quality and reasonable pri... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG, Trentham, Stoke-on-Trent, Reino Unido
4,8
Excelente
797 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Trentham Pro Cook
Always good quality products from Pro Cook. Staff very helpful when needed, definitely not pushy.
I bought a glass medium size roasting dish and a chopping board. Very good prices and quality. Well wrapped by the young lady on the till too
22 de julio de 2026
Good service
20 de julio de 2026
Helpful staff and efficient.
18 de julio de 2026
The sales assistant was really…
The sales assistant was really knowledgeable about the whole range of products. He helped me to purchase the best products for my needs. The range was comprehensive and of the best quality.
14 de julio de 2026
The sales person was extremely polite
The sales person was extremely polite, helpful and found what I wanted without a lot of fuss. She handled all people in the shop fairly and was extremely professional. Well done.
17 de julio de 2026
Very helpful staff and a lovely shop…
Very helpful staff and a lovely shop that we enjoy visiting.
13 de julio de 2026
Aprons and more…
Oi love your aprons and now have five of them - all different but all the same good quality. I needed a splash back stencil for frying as stuff spits onto my cooker and marks it. I bought a different one years ago but the handle is in the middle and gets too hot so not good. Always very happy with my buys and live looking round your shops wherever I am
15 de julio de 2026
Great product
Great product. Excellent price. Shop we were in was beautifully set outand the staff were friendly and helpful.
8 de julio de 2026
Good advice and product knowledge.
11 de julio de 2026
From an advice question to a sales…
From an advice question to a sales position where very good one happy shopper, many thanks.
5 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
We always have a walk around your shop…
We always have a walk around your shop when we’re in trentham and this time we found something of interest, the staff were well informed and helpful.
The products are good quality and reasonable price, not cheap but you get what you pay for
2 de julio de 2026
Respuesta de ProCook - Trentham
We're so glad you always enjoy visiting our shop in Trentham! It's wonderful to hear you found something of interest and that our staff were well-informed and helpful. We appreciate your positive feedback on our product quality and pricing.
I purchased 2 lovely mini cast iron…
I purchased 2 lovely mini cast iron casseroles, they are extremely smart and of excellent quality. The smiling young lady was most helpful and clearly enjoyed her work.
2 de julio de 2026
Respuesta de ProCook - Trentham
We're so pleased you're happy with your lovely mini cast iron casseroles and their excellent quality! We're also glad to hear our staff was helpful and enjoyed their work.
Everything especially the staff.
30 de junio de 2026
Respuesta de ProCook - Trentham
We appreciate you letting us know you enjoyed everything, especially our staff! We are so happy to hear it.
Very helpful very quickly served dry…
Very helpful very quickly served dry knowledgeable about the product and/offers available
21 de junio de 2026
Staff welcoming and helpful when i…
Staff welcoming and helpful when i needed to exchange an item,shops are always well equipped and clean/tidy.
11 de abril de 2026
Respuesta de ProCook - Trentham
We're so happy you found our staff welcoming and helpful with your exchange! We appreciate your kind words about our well-equipped and clean shops.
Respuesta de ProCook - Trentham
We're glad you enjoyed your experience.
Very good service
Very good service, staff very helpful.
Good range of products, excellent quality.
14 de junio de 2026
Respuesta de ProCook - Trentham
We're so glad you enjoyed our products and found our staff helpful! Thank you.
Fab shop with wonderful staff.
13 de junio de 2026
Respuesta de ProCook - Trentham
We appreciate your kind words.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.