The guidance and help we were offered at the Truro branch when buying kitchen knives was superb. We were not rushed with the purchase and given every opportunity to try the knives out on their choppin... Ver más
Localización
Cambiar localización2-3 Pydar Street, TR1 2AR Truro, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... Ver más
La empresa ha respondido
The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fi... Ver más
Came in to look for a new set of knives, Charlotte was of utmost help and pointed out all the information needed and was lovely to talk to! She made the whole experience of discussing styles, prices a... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
2-3 Pydar Street, TR1 2AR, Truro, Reino Unido
4,9
Excelente
985 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Really friendly and helpful staff in…
Really friendly and helpful staff in your Truro Store. They are a real credit to your company.
3 de febrero de 2026
The service was incredible
The service was incredible lady’s knowledge was outstanding
4 de febrero de 2026
excellent range of equipment.
excellent range of equipment.
Well presented.
Helpful staff.
5 de febrero de 2026
Friendly and helpful staff
1 de febrero de 2026
Excellent quality
Excellent quality saucepans and frying pans with brilliant guarantees the after service is brilliant highly recommend their shop
I’ve also had brilliant cutting knives all their stuff is high quality with high quality service and guarantees
3 de febrero de 2026
Excellent friendly staff
The Manageress is always helpful. Explained product etc. recognises us whenever we pop in. The product is brilliant
30 de enero de 2026
Good Experience in ProCook
Really good experience in ProCook. The staff were friendly and helpful giving advice and options on the item I wanted to buy. I needed some new kitchen knives and am very happy with them.
29 de enero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The customer service agent in the store…
The customer service agent in the store was professional polite and helpful. She did not over sell me something that did not suit my needs. She was wonderful.
26 de enero de 2026
Respuesta de ProCook - Truro
We appreciate you taking the time to leave us this great review! We're so happy to hear that the agent was professional, polite, and helpful and didn't oversell.
Respuesta de ProCook - Truro
We appreciate you letting us know our service was friendly and helpful; it means a lot to our team.
Very helpful and professional service
Very helpful and professional service, a joy to deal with
29 de enero de 2026
Respuesta de ProCook - Truro
We appreciate you sharing that our service was professional and helpful. We're so happy you enjoyed your experience dealing with us!
Respuesta de ProCook - Truro
We appreciate you letting us know the lady was friendly and helpful; it means a lot to our team.
Fab shop for those who cook and those who eat!
ProCook has a great range of food/cooking inspired equipment at reasonable prices. The shop was laid out well, everything was easy to find and the shop assistant was lovely, very friendly and helpful.
22 de enero de 2026
Respuesta de ProCook - Truro
We're happy to hear you found a great range of cooking equipment at reasonable prices. It's great to know the shop layout was helpful and that our shop assistant was friendly.
Staff are always so lovely and helpful…
Staff are always so lovely and helpful in store
21 de enero de 2026
Respuesta de ProCook - Truro
We appreciate your positive feedback; we are so happy you find our staff lovely and helpful in our store!
Lovely friendly helpful staff
22 de enero de 2026
Respuesta de ProCook - Truro
We appreciate you letting us know our staff was lovely, friendly, and helpful; it means a lot to our team.
Always an enjoyable experience to visit
The shop is beautifully laid out with plenty of room to move around and view items for sale.
The staff always seem cheerful and are all friendly and helpful.
23 de enero de 2026
Really friendly and helpful staff!
14 de enero de 2026
Respuesta de ProCook - Truro
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.