We went to look at cutlery and knives. I've always wanted nice good quality cutlery and Harry who served us was extremely helpful and knowledgeable. He went the extra mile to show us the differences i... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 7, Lower Mall, Atria Watford, WD17 2UB Watford, GB
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Consulta las opiniones de los clientes
The service we received from the young man in the Watford store was truly excellent. He was helpful, willing and informed. We could not praise him highly enough. He us to be commended.
I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the i... Ver más
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using... Ver más
Información sobre la empresa
Escrito por la empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito por la empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Información de contacto
Unit 7, Lower Mall, Atria Watford, WD17 2UB, Watford, Reino Unido
- 01923 963099
4,8
Excelente
414 opiniones
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Exceptional Service
The service we received from the young man in the Watford store was truly excellent. He was helpful, willing and informed. We could not praise him highly enough. He us to be commended.
9 de octubre de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Amazing products and service
We went to look at cutlery and knives. I've always wanted nice good quality cutlery and Harry who served us was extremely helpful and knowledgeable. He went the extra mile to show us the differences in quality and material. Amazing service and products
3 de octubre de 2026
Opinión espontánea
Respuesta de ProCook - Watford
We are so pleased to hear that you had such a wonderful experience exploring our cookware. It is fantastic to know that our team member was so helpful and knowledgeable in guiding you through the different materials and options. We hope you thoroughly enjoy your new items for years to come!
Brilliant staff overall was a great…
Brilliant staff overall was a great experience and very helpful
26 de septiembre de 2026
So helpful and friendly
Went into Procook on Tuesday I was greeted by 2 lovely ladies that was very helpful and friendly
29 de septiembre de 2026
Respuesta de ProCook - Watford
We're so glad to hear that you had such a wonderful visit on Tuesday! It's fantastic to know that our team members were welcoming, attentive, and able to assist you so well. Thank you for taking the time to share your kind feedback with us!
WHEN WE VISTED THE STORE, HELPFUL STAFF AROUND THE STORE
WHEN WE VISTED THE STORE, WE WERE APPROCHED BY A YOUNG LADY, WHO WAS EXTREMELY HELPFUL , MADE IT EASY TO MAKE OUR CHOICE
27 de septiembre de 2026
Respuesta de ProCook - Watford
We're so happy to hear that a member of our team was extremely helpful and made your shopping experience easy! We appreciate your kind words.
Great shopping experience
The staff are gorgeous and so helpful.
I love my new casserole dishes!
They are super cute.
19 de septiembre de 2026
Our new purchase a knife block and some new…
We purchased a knife block and some new knives the young man who assisted us was extremely knowledgeable able to give good practical advice he was positive and welcoming
19 de septiembre de 2026
Remi has excellent customer service…
Remi has excellent customer service skills polite and ready to help.
14 de septiembre de 2026
Friendly helpful staff as soon as I…
Friendly helpful staff as soon as I walked in to the store
17 de septiembre de 2026
A great experience.
Very helpful, knowledgeable, happy and friendly staff. Thank you
7 de septiembre de 2026
Helpful staff
Visited several times while we made our decision, then ordered online
26 de agosto de 2026
Great service in the Watford branch…
Great service in the Watford branch yesterday . I’ve never been in before but we got just what we wanted and were impressed with everything we saw.
1 de septiembre de 2026
It was very good experience and staff…
It was very good experience and staff was very friendly.
31 de agosto de 2026
Brilliant shopping experience.
Excellent experience. Salesperson Remi was courteous, very approachable and very professional. Dealt with my queries and any apprehension I had honestly and professionally!! Thank you Remi.
28 de agosto de 2026
Customer service was great.staff very…
Customer service was great.staff very helpful.
19 de agosto de 2026
Knowledgeable staff
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using ProCook products helping me to make a good decision.
21 de agosto de 2026
Exactly what I needed and great service
I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the item for me quickly. The item itself was reasonably priced (£12) and I was reassured I could bring it back within 30 days for a refund if the size was incorrect. All round a very positive experience.
20 de agosto de 2026
Opinión espontánea
Great service and products
Great service and their products are very good quality. Thank you
3 de agosto de 2026
Respuesta de ProCook - Watford
We're so glad you enjoyed our great service and that you appreciate the quality of our products! Thank you for your kind words.
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