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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Good Software. Eady to understand. Do the job. Support different codecs. And when I have to contacte the custer service... they do a good and professional job.

Valorada con 5 estrellas sobre 5

I purchased a license of DJ Music Mixer more than a year ago, then I upgraded my pc to Windows 10 and had to reinstall some programs including DJ software. Then the license did not work due to securi... Ver más

Valorada con 5 estrellas sobre 5

I had a good experience with this company (Program4Pc), their products are in the filed of multimedia and work solid. The support service is fast and answers every question within minutes with an abs... Ver más

Valorada con 1 estrellas sobre 5

Rip off. Licence was revoked and software went into trial mode. Licence I bought won't work, says already been used. Same computer, no changes. Scam. Going through eBay dispute now as they give 180... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software
  2. Tienda de accesorios para computadoras

Información proporcionada por diversas fuentes externas

Program4Pc Great Software, Great PC - PC Video Converter Studio, PC DVD Converter, Icon Converter Plus, DJ Music Mixer, DJ Audio Editor, PC Icon Extractor, PC Icon Editor, PC Image Editor, GIF to Flash Converter


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

22 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,5

Todas las opiniones

(22)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Really appreciate all the help you…

Really appreciate all the help you provided. First solution worked. Service was fast. Really enjoy the program. Would recommend you To anyone

21 de marzo de 2023
Opinión espontánea
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Respuesta de Program4Pc

Thank you Connie for your kind words; we are happy to help you enjoy our software.

Valorada con 5 estrellas sobre 5

Great Service

The Audio program does exactly what I wanted, and they were very responsive to the small problem that I had, great service

17 de junio de 2022
Opinión espontánea
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Respuesta de Program4Pc

Thank you very much Bob for your kind words.

Valorada con 5 estrellas sobre 5

Excellent Video Converter

Excellent Video Converter with lots of editing features.
It converts videos quickly and covers all video formats.
Their Customer Service Dept. is responsive and courteous and resolves problems quickly

20 de febrero de 2022
Opinión espontánea
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Respuesta de Program4Pc

Dear Customer,
Thank you very much for your kind words.

Valorada con 4 estrellas sobre 5

I'm pleased with this software

This is a good video converter, easy to understand, provides quick conversion from/to any formats I'm interested in. I'd buy it again for that reason, though I must admit to having an activation code issue such as others have described: after installing a new update, I couldn't activate it using my prior activation code. But I had a reasonably prompt response from the technical support folks - they reset my activation code and I've been able to use it ever since. It seems the sort of problem that should be easily corrected, but judging from some of the reviews, it evidently is NOT that easily corrected. But I'm pleased overall with the product.

30 de diciembre de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Video Converter Pro: Unable to Activate

My computer's hard drive crashed, and lost everything on it. It was quite old, so I bought a new computer, and when I tried to install and activate Video Converter Pro, it refused to allow me to activate the software. I was aware of their DRM feature about this, so I tried using the tool on their website to get my code reactivated. I did not receive any email about my code being reactivated (like the previous time I had to do this). I tried multiple times, and I've looked in my spam and junk folders and disabled all filters to ensure that the email did got misfiled, with no success. I've tried contacting their support, with no responses from support. I thought maybe thier support team was just under heavy stress due to Covid, but it's been 4 months now, with still no response. At this point, I assume that I'm not going to get a response. I could buy the software again, but I should not have to buy it a second time when I have only 1 computer. I've thought about pursuing legal actions, but not sure if that would even help, considering their website doesn't show a mail address to send a certified letter, nor is there a phone number available to call.

Update: I was finally able to get my Activation Code reset and can use the software, not long after making the complaint here. Upgrading from 1* to 3* review. The software is excellent (if you can get your code to work ;) )

4 de diciembre de 2021
Opinión espontánea
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Respuesta de Program4Pc

Dear Customer, we are sorry for the inconvenience, somehow your email didn’t get delivered and we missed it. Please email us your order info and activation code to info@program4pc.com and we will definitely get back to you as soon as possible.

Valorada con 1 estrellas sobre 5

I have spoken to other angry customers that have had no success with you. You are doing the same to them as you are doing to me. I am going to seek legal advice and stop your fraudulent actions toward

I have spoken to other angry customers that have had no success with you.
You are doing the same to them as you are doing to me.
I am going to seek legal advice and stop your fraudulent actions towards me and other people that you have ripped off.

9 de junio de 2021
Opinión espontánea
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Respuesta de Program4Pc

Dear Peter,
We are sorry for the inconvenience but our Support Team answered all your emails and questions regarding your order placed on 2018, your license code and transferring it to a new computer. Answers might have gone into your bulk/spam folder and you missed it. Please check there to make sure emails have not landed there and feel free to contact our support team if you have any other questions and kindly update your review as we did our part. We will do our best to provide a solution as soon as possible.

Our Support Team has already replied back to you, they fixed your license and now you can use it again.

Valorada con 1 estrellas sobre 5

Rip off

Rip off. Licence was revoked and software went into trial mode. Licence I bought won't work, says already been used. Same computer, no changes. Scam. Going through eBay dispute now as they give 180 days. Shame, as decent software, other than that.

EDIT: Recieved my money back but not because they did the right thing. Escalated to PayPal.

16 de agosto de 2020
Opinión espontánea
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Respuesta de Program4Pc

Dear Customer,
We are sorry for the inconvenience. You ordered our software on 4/23 and used it perfectly till today, it is not scam but instead it is a system designed to protect your license from piracy in case your system couldn’t be recognized by our software. There could be several technical reasons to not be able to use your license such as Windows restoration, major Windows update or even a new or restricted antivirus which blocks our software communications.
You could contact us and we would be more than happy to explain and provide a solution for your difficulty. But nothing to be worried about we have already reset your license and you can use it again. Please feel free to contact us via our website and we will be more than happy to assist you with any questions you may have.

Valorada con 1 estrellas sobre 5

Bought this program several years ago…

Bought this program several years ago and lost my hard drive, was told I have to buy it again, this is a complete ripoff and warn others that buy from this crowd

2 de agosto de 2020
Opinión espontánea
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Respuesta de Program4Pc

Dear Customer,
As we explained in our previous emails, your license was entitled for free minor updates, you placed the order in 2015 and from that moment till now we released couple of major updates but still provided to you as free update with no payments. Now in order to received newer update you may need to order a new license.
We explained the “free update for minor version” clearly in our website including EULA (End User License Agreement) which you need to read and be agree before installing he software.

Valorada con 5 estrellas sobre 5

Excellent Product

I think this is the best Video Converting software I have seen. Their customer service was excellent and very prompt in fixing an initial issue I had and the software itself is very simple to use and has enabled me to convert MP4 videos to DVD very easily and to an excellent quality.
Top Marks from me

16 de abril de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do NOT buy

Do NOT buy. They will invalid you license 2 days after purchase and NEVER reply to emails. Horrible company

29 de agosto de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer support

I purchased a license of DJ Music Mixer more than a year ago, then I upgraded my pc to Windows 10 and had to reinstall some programs including DJ software. Then the license did not work due to security reason (avoid piracy and using on a different machine). I sent Program4Pc a message and they reset my activation code within 30 minutes, yes it was only half an hour. I really amazed how fast they act.
Happy with my software and will recommend it to everyone who need their software.

29 de enero de 2016
Opinión espontánea

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