Progressive Desk Opiniones 

100
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Construction is Solid and it looks great. The manufacturing (cuts/welds/paint/etc) of the stand part look good. Holes all lined up. It was easy to assemble. The Electric Linear Actuators... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I can't find any information regarding the size of the screw holes underneath the feet, making it difficult to locate the correct size thread to put my desk on wheels. Other than that, the desk is fin... Ver más

Valorada con 4 estrellas sobre 5

Customer service is hard to reach. Email replies take time. But their responses are excellents. So the support is excellent, when you got it. Also, please stop using Canpar as a shipping provider..... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great Desk! The V-ryzer purchase experience from ordering to delivery and build was a breeze. Building it requires assistance, which was fun. Using it daily is where this desk shines. It has lots... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de mesas para ordenadores
  2. Accesorios para muebles
  3. Fábrica de muebles
  4. Tienda de muebles
  5. Tienda de mobiliario para oficinas
  6. Tienda de mobiliario para supermercados y comercios

Escrito por la empresa

Build My Perfect Desk - Electric Standing Desks for both Home and Office Our journey began as a project, building adjustable height desks for our own office. A few months later, we saw the positive impact a standing desk made on productivity levels and the overall well being of our team. Why Choose a Progressive Desk? With over 10 years of experience in manufacturing high-quality linear motion products, Progressive Desk offers superior comfort combined with ergonomic technology. At Progressive Desk, we believe in creating a workspace that’s comfortable and lets you power through your day. We not only design and manufacture our products, but we also have our entire office working at standing desks and getting the most out of their workday. We are there to help you We are there to help you at each step of the way. From the moment you visit our website and shop from our line of ergonomic products, to delivery and set up. You will have constant support from our experts: learning more about standing desks for your home and business, or getting the best advice on custom design and installation of your desk and accessories. Whether you need one desk or more, our team of experts will guide you through the buying process and quantity discounts.


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

100 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(100)

3 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

I like the product

I like the product, but the quality is a bit inconsistent. Hoping to see some tighter quality control in the future.

22 de octubre de 2021
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Respuesta de Progressive Desk

Hi Dave, thanks for taking the time to provide us with this feedback. We are sorry to hear about the inconsistencies you've found in our products. Please do note that we take this matter very seriously and if there is any specific product we can improve on, we'd be more than happy to get your detailed feedback. We want to make sure your future experiences will be a positive one. We look forward to hearing from you, Dave!

Valorada con 4 estrellas sobre 5

Loving the desk

Great, really great product. The star ding is because we had missing screws in some and too many in others. Had to wait a few more weeks to get the right screws they weren’t the kind found at a normal hardware store). Otherwise, really love the desk!

22 de octubre de 2021
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Respuesta de Progressive Desk

Hi Trish, thank you for taking the time to provide us with this review. While we're glad you're enjoying your new desk, we're very sorry for any inconvenience you have faced, and have liaised with customer service regarding your feedback. If you have any future issues or queries, please don't hesitate in reaching out to us and we will be more than happy to assist you!

Valorada con 1 estrellas sobre 5

Arrived broken twice

Arrived broken twice. Cancelled the order. Their customer service didn't seem to care.

22 de octubre de 2021
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Respuesta de Progressive Desk

Hi Dave, thank you for providing us with this feedback. We sincerely apologize for the inconvenience you have faced, and truly appreciate your feedback. Our customer service agents are more than happy to help if you have any further queries. Please feel free to reach out to us!

Valorada con 5 estrellas sobre 5

Solo Rizer desk = amazing!

I ordered a Solo Rizer desk. There was some delivery confusion on the part of the delivery company, but Progressive Desk's customer services sorted it out immediately. Even with that the desk arrived on time.

The desk is fantastic, very sturdy and lovely finish (bamboo). I use it every day in both sitting and standing configurations and so far it has been amazing. I have used standing desks before in an office environment and this one is as good, looks better and is much cheaper... and by a Canadian company.

My only complaint, and it's not really a complaint since these things happen, is that the tabletop arrived very slightly damaged in a couple of places (two little dents). That said, it hasn't impacted my enjoyment of the desk.

21 de octubre de 2021
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Respuesta de Progressive Desk

Hi Paul, thanks for sharing your experience with us! We appreciate the support and are always happy to assist with anything you might need. Regarding the shipping issue, we apologize on behalf of the courier but we're glad to hear you're getting the most out of your Solo Ryzer! We do want to let you know that your desk is covered under our 15-year warranty and we'd be more than happy to assist you with the issues you found with your tabletop. Please feel free to reach out to us!

Valorada con 5 estrellas sobre 5

Excellent product

Excellent product, and, prompt and personal service via telephone did NOT disappoint! Very helpful staff.

18 de octubre de 2021
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Respuesta de Progressive Desk

Hi David, thank you for taking the time to leave us this review - we really appreciate it and are delighted to hear that you had a positive experience with us!

Valorada con 4 estrellas sobre 5

It was good

It was good. It was good, it was good

17 de octubre de 2021
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Respuesta de Progressive Desk

Hi Jim, thank you for taking the time to leave us this review - we're glad to hear that you had a great experience with us!

Valorada con 2 estrellas sobre 5

The actuators worked. The controls didn't.

The actuators worked in an acceptable manor. The controls, on the other hand, did not work at all and there was little to no documentation available through the website or support. Had to return two control boxes and still don't have a solution from the company. I literally had to build and program my own controller. It seems like they are a reseller as opposed to a manufacturer, which is fine, but it limits the support they can provide.

10/19 Update - To clarify, my review stems from purchasing synchronizer boxes that were not functional. One arrived and provided a hall effect error code that could not be diagnosed by the tech support. A new unit was sent to replace the faulty box. The new unit was also exhibited the same fault. The staff I dealt with were extremely courteous and helpful, but the hardware I purchased was flawed.

16 de octubre de 2021
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Respuesta de Progressive Desk

Hi Zach, thank you for providing us with this feedback. We understand that you had been in contact with our customer service team and we have communicated that we do not currently offer coding services for our customers and can only provide product-related assistance.

If you do have other questions for the team, please feel free to reach out to us via sales@progressiveautomations.com, or by call (toll-free) 1-800-676-6123. Thanks again for reaching out to us!

Valorada con 4 estrellas sobre 5

Finally, the desk I have always dreamed of!

I love this desk! (Now that it is finally put together, that is.) The plusses predominate with Progressive (excuse the ultra-alliteration). The initial response to my queries about some of the specifics of cost, the right configuration, and specifications was quick and helpful. I was sent a link to spec details and illustrative drawings and given an email with an address to contact if I had further questions. My subsequent phone call was answered quickly by someone understandable (I'm 65 and have hearing loss). That representative was cordial, patient, knowledgeable, and matter-of-fact, and identified what would come with the desk and what would not, so I knew pretty well what to expect. When the desk and its parts arrived (five boxes with desk, frame, and accessories - and HEAVY), there were no surprises. The order was filled exactly as I intended. I originally back-ordered the desk about 2 months out, and the delivery came the week they originally stated it would.

The only criticism I have, and the reason I gave 4 stars instead of 5, is because the directions are minimal and do not provide crucial guidance in how to measure and arrange the desk components to fit particular configurations. Not being experienced or adept at fitting things together spatially and making too many assumptions about how it would fit together, I had to re-do parts of the frame once and re-configure frame components almost completely after I realized the predrilled holes underneath the desk tops would not match up with how the frame was aligned. It wasn't that the directions were wrong, they were just too general for a layman like me, and I presume many people who work at a desk most of the day. Progressive should really have a few different detailed steps for how different configurations of the frame can be constructed.

The desk itself is beautiful and the surface very smooth. It works very well and can be programmed and re-programmed easily for 2 different heights. I am more than happy with it now that it is together and functioning. It was well-worth the cost, given the quality of the product and and the customer service, especially if you, like I, spend hours daily behind a desk.

16 de octubre de 2021
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Respuesta de Progressive Desk

We are grateful that you took the time out to leave us a review, DSG! Your feedback helps us to improve our service for everyone. We have forwarded your comments above to our team and we are working towards providing better instructions for our customers. We also do have video assembly guides available on our YouTube channel if you think that a visual aide might be more helpful to you. Thanks for choosing Progressive Desk, and we hope to assist you again soon!

Valorada con 5 estrellas sobre 5

That product is amazing and the…

That product is amazing and the customer service is super knowledgeable when you need them.
Great company.

15 de octubre de 2021
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Respuesta de Progressive Desk

Hi there, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! Please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.

Valorada con 5 estrellas sobre 5

UPS damaged the table lift package and…

UPS damaged the table lift package and had to be sent back twice so it was a literal nightmare actually getting the desk. The desk is great, I just wish I could have had everything on time and not weeks later than expected.
*This was not an issue with progressive desk, their customer service was very helpful. Carelessness seems to be a frequent problem with all shipping couriers right now for some reason.

15 de octubre de 2021
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Respuesta de Progressive Desk

Hi Emily, thank you for taking the time to leave us this review. We really appreciate it and would firstly like to sincerely apologize for any inconvenience you faced with our couriers. We are actively working with them to improve their service, as top quality service to our customers is a priority for us. We're otherwise glad to see you had a positive experience with us, and please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.

Valorada con 5 estrellas sobre 5

Insightful advice helped make my…

Insightful advice helped make my project a success ... I'll send pictures.

15 de octubre de 2021
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Respuesta de Progressive Desk

Hi there, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! Please don't hesitate in reaching out again if you have any future queries - we'd be glad to help and are looking forward to seeing your pictures.

Valorada con 5 estrellas sobre 5

I love my Progressive desk

I love my Progressive desk! I was starting a new job working from home and felt investing in a proper desk was a worthy investment. 5 months later I can tell you this desk was worth EVERY PENNY!! I love desk! My only regret is not having bought one sooner!

15 de octubre de 2021
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Respuesta de Progressive Desk

Hi Danny, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! We hope you continue enjoying your standing desk, and please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.

Valorada con 1 estrellas sobre 5

Bent Frame & Damaged Grommet !

I received my new desk and the frame was bent and the frame stickers were worn off. The frame looked used- I contacted the customer service number and sent multiple pictures and emails. Also the black grommet was used and had drill marks on the side. Customer Service Rep ( Stanfield) gave me 15% of on the frame and Progressive claimed it was shipping damage however the box was undamaged and the metal was bent. Also they shipped out a new Grommet to replace a used one that was sent to me. I did not expect all the major hassle with the desk and sending many pictures and emails. Personally when you purchase a high price desk from reputable company- I should not have been shipped out questionable items and not given any real discount for my time and hassle! Buyer beware when you unbox their items!

15 de octubre de 2021
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Respuesta de Progressive Desk

Hi Paul, thank you for taking the time to provide us with this feedback. We sincerely apologize for any inconvenience you have experienced and completely understand your frustration at recieving products that aren't perfect. We pride ourselves on providing excellent products, alongside excellent customer service, and are disappointed to hear you aren't happy with the resolution we have offered. While we think this is fair based on our assessment, we sincerely apologize that you are unhappy with this.

We're more than happy to help with any future queries or concerns you may have - please don't hesitate in reaching out to Stanfield or anyone on our support team again if needed.

Valorada con 5 estrellas sobre 5

Great product and superb customer service

Great product and superb customer service. I had issues with product damaged in shipping and these were resolved speedily and with absolute professionalism.

15 de octubre de 2021
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Respuesta de Progressive Desk

Hi there, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! Please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.

Valorada con 4 estrellas sobre 5

Satisfied Customer

Am very satisfied with the product and overall experience. Seems to be a good company and delivered a high quality product. The only reason I don't give them all 5 stars is the long delivery time and a few delivery dates along the way. I believe it took about 6 weeks. Perhaps the delay was a function of supply chain issues that seem to be increasing through the pandemic.

15 de octubre de 2021
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Respuesta de Progressive Desk

Hi Brad, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had an overall positive experience with us - we do sincerely apologize for the delay you experienced, and are actively working with our couriers on improving this. Please don't hesitate in reaching out again if you have any future queries - we'd be glad to help!

Valorada con 5 estrellas sobre 5

The fact is you did great

The fact is you did great. It is on me now to finish my project and get it to market. Time will tell. If I need any more help I know Progressive will be there. Thanks again.
Ken McDonald

15 de octubre de 2021
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Respuesta de Progressive Desk

Hi Ken, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! Please don't hesitate in reaching out again if you have any future queries - we'd be glad to help.

Valorada con 1 estrellas sobre 5

Such a horrible experience

It really took over 2 months to get a unwounded table.

15 de octubre de 2021
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Respuesta de Progressive Desk

Hi Chris, thank you for taking the time to provide us with this feedback. We sincerely apologize for any inconvenience you have faced. If you would like to contact our sales team directly, we would be more than happy to discuss options or alternatives for you in order to resolve this. You can call us on 1-800-828-9414 or email sales@progressivedesk.com.

Valorada con 5 estrellas sobre 5

perfect combination...!

we build custom desks, progressive has the perfect columns for us to keep our customers happy.

15 de octubre de 2021
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Respuesta de Progressive Desk

Hi there, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you're having a positive experience with us! Please don't hesitate in reaching out again if you have any future queries.

Valorada con 5 estrellas sobre 5

Great product

Great product! The lift up desk hardware works smoothly and effectively. The programmable height adjustment that comes standard is a must have for anyone looking at this kind of product.

15 de octubre de 2021
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Respuesta de Progressive Desk

Hi there, thank you for taking the time to leave us this review. We really appreciate it and are glad to see you had a positive experience with us! We hope you continue to enjoy your standing desk, and please don't hesitate in reaching out again if you have any future queries.

Valorada con 5 estrellas sobre 5

EXCELLENT SERVICE

EXCELLENT SERVICE - WE HAVE WORKED CLOSELY WITH BRYAN AND HE CUTS A CHECK ON THE SPOT

15 de octubre de 2021
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Respuesta de Progressive Desk

Hi Kerrville RV, thanks for taking the time to leave us this review. We really appreciate it and are glad to hear you had a positive experience with us!

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