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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I have never come across shirts which don't offer BOTH a torso size and a collar size. Pronto Direct only offer you a collar size on most of their shirts - meaning that, to get an 'XL' one to fit me... Ver más

Valorada con 5 estrellas sobre 5

Blue Nitrate Powder Free Disposable Gloves size XL in Boxes of 100. Fantastic Price and excellent quality too. They dont tear when your putting them on like more expensive versions ive ordered from el... Ver más

Valorada con 5 estrellas sobre 5

Ordered size considering size guide info. I upped to XL, but they were smaller than my current L polo shirts. Easy to return, made another order, first order credited, 2XL shirts arrived, all happy.... Ver más

Valorada con 5 estrellas sobre 5

The two hardback diaries were excellently packed and they arrived earlier than expected... well done. Price of each diary was very good, so was the quality! All in all, a pleasing purchase...

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4,1

Muy bueno

TrustScore: 4 sobre 5

236 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(236)

37 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

3XL is more like L - Attempted to fill online return but order not recognised.

I ordered two Powershell Bodywarmers, which did arrive promptly, but far from being the advertised 3XL in size they were more like L !!

I have no problems with M&S, Cotton Traders, Jacamo and Buttonfresh, where 3XL means 3XL. Pronto have got no idea!!

I filled their online return form - but it would not accept my order number, saying it didn't exist.
I have emailed. If there is no satisfactory reply the next stop is Citizens' Advice.

22 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointing customer service

Would leave zero stars but that's not an option.
Ordered hard hats from here as it had the best price with next-day shipping. Hard hats have an expiry date due to the plastic materials. When my order arrived, I saw the manufacture date was 1.5 years old, meaning I only had a limited time to use them. Their customer service was not willing to offer any kind of discount, despite half their lifespan already being gone. I would not recommend ordering from this company.

20 de abril de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Delivery time not met

Can't fault the product which I've bought before but for anyone who uses this company my advice would be don't pay the extra for the royal mail 24 hour delivery service. In my case it hasn't been delivered yet. It's 13th February 2026. I made my order on the evening of the 10th not expecting it to picked until the following day given the time I actually made the order.

I received an email on the afternoon of the 11th saying that my order had been despatched and after selecting the 24 hour delivery option not unreasonably expected the package to be delivered the next day. It wasn't!

As I write this after checking the items location with Royal Mail Tracking I find it is still in transit and the earliest it will arrive will be tomorrow 14th February which will be 3 days after I was told it had been despatched. I would have been better off using the standard service and saving myself a few pounds. The thing that irritates me is when companies promise a service that they can't guarantee. It's the small irritations like this that make me seek other suppliers.

13 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

sadly on friday

sadly on friday . going into mansfield the bus driver slammed his breaks on and i have hold of the bar . and swung around hitting another pole on the bus . i have pain now in my shoulder ! and under arm !

23 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

NO DELIVERY, NO REFUND

Ordered few work clothes and after more than week driver "tried to deliver", no items ever was tried to delivered and seller messaged that they will try re-deliver items but havent heard from them more than 3 weeks, no one answers on emails about refund or delivery! Lost time and money!

23 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

You wont regret purchasing.

Accidentally stumbled across this company when looking for workwear. I am so glad I did, the range is extensive and the quality and longevity of the clothing is something you will not be disappointed in. Delivery was very fast. Great website to navigate, easy order process, wide range of items. 100% will purchase over and over again.

22 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Flame Retardant Overall

I was looking for PPE that was outside the norm. I ordered late in the day. The goods turned up next day at the correct delivery address. The sizing was exactly as described and fits perfectly. The quality appears to be good, especially for the cost.

14 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The gloves arrived late

The gloves arrived late. There was a slight mistake in the address. It was nobody’s fault. I cannot discredit the company.

13 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

After waiting the 5 working days for…

After waiting the 5 working days for the item to come, I contacted them and asked where is my package. They responded “we will check with the courier” It took an another week for the item to arrive. Very poor and poor customer service. I won’t be using again

8 de noviembre de 2025
Opinión espontánea

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