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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We’ve been members of Propertymark for many years and have always valued their support. However, we were particularly impressed by how insightful, helpful, and informative Darren’s recent visi... Ver más

Valorada con 5 estrellas sobre 5

We recently had an audit with Darren Kitchenside who immediately put us at ease with his friendly and personal approach. It was thorough and extremely informative and it was obvious that Darren had a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My company went through a two hour audit with Ali Haider at propertymark . Extremly helpful advice and detailed audit report on what i need to do to become compliant with all regulations , which i am... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently had our audit with Darren and it really was an insightful and beneficial process. Darren was able to advise on areas where we had either not considered fully or addressed in enough dep... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Organización sin fines de lucro

Escrito por la empresa

We are the leading membership body for the property sector with over 19,000 members who display the Propertymark Protected logo. Our members are letting agents, estate agents, auctioneers and valuers, commercial property and inventories. We help create a great experience for those buying, selling, or renting their home.*


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Very Helpful, Insightful and Worthwhile

We’ve been members of Propertymark for many years and have always valued their support. However, we were particularly impressed by how insightful, helpful, and informative Darren’s recent visit and audit were.

He thoroughly reviewed all the areas we should be adhering to, offering clear, practical advice on the steps we could take. He even went above and beyond by helping to draft documents and posters.

Darren was polite, friendly, and extremely knowledgeable. He took the time to explain the reasoning behind each point, and nothing was too much trouble.

We would highly recommend this service to any agent—it's genuinely worthwhile.

Thank you again, Darren, for all your help and support. It was a pleasure working with you, and we look forward to your next visit.

31 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We recently completed a Propertymark…

We recently completed a Propertymark audit and found the whole process to be professional, well-structured, and genuinely supportive. It felt far more like a constructive review than a box-ticking exercise.

Propertymark adds real value to our business by helping us maintain high standards and strengthen our compliance. The guidance and follow-up resources provided are clear, practical, and easy to implement.

Being a member gives us confidence that we’re operating in line with best practice, and it reassures our clients that we meet recognised professional standards.

Overall, we feel supported as a business and see real benefit in being part of Propertymark.

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We recently had an audit with Darren…

We recently had an audit with Darren Kitchenside who immediately put us at ease with his friendly and personal approach. It was thorough and extremely informative and it was obvious that Darren had an enormous amount of knowledge that he passed over to us. It certainly helped clarify some issues and can only aid us in our compliance and procedures. Darren followed up the audit with a promised email with links and notes on our meeting which are extremely useful. Thanks very much.

23 de abril de 2026
Opinión espontánea
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Respuesta de Propertymark

Hi Jackie, thank you for your excellent review. Delighted to hear you got everything you needed out of the visit and that Darren was able to share lots of knowledge with you and the team.

Valorada con 5 estrellas sobre 5

Propertymark Audit

My company went through a two hour audit with Ali Haider at propertymark . Extremly helpful advice and detailed audit report on what i need to do to become compliant with all regulations , which i am now resolving . I would recommend all agents go through the audit if members of Propertymark to show how professional your business will be . S Thickbroom

23 de abril de 2026
Opinión espontánea
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Respuesta de Propertymark

Hi Steve, thanks for your review and the five stars. It's great that you were able to get so much advice and guidance. And that's what the team is there for. :) See you again.

Valorada con 5 estrellas sobre 5

Compliance review with Darren Kitchenside.

Had our compliance review with Darren Kitchenside - he really knows his stuff - very helpful, knowledgeable and professional.

Really nice guy.

16 de abril de 2026
Opinión espontánea
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Respuesta de Propertymark

Hi Paul, thanks so much for your lovely review.

Valorada con 5 estrellas sobre 5

Had our first review through…

Had our first review through Propertymark with Darren Kitchenside. Quite daunted by it initially, but Darren explained what the process was, which eased the anxiety. Darren proved very knowledgeable at every level and was happy with the findings and encouraged by our business meeting 100% compliance by following some amendments suggested.

14 de abril de 2026
Opinión espontánea
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Respuesta de Propertymark

Hi Sam, thanks for the lovely review and the five stars. We really appreciate the feedback on how it went, and we're so glad that you were able to implement Darren's advice. Congrats on the 100% compliance!

Valorada con 5 estrellas sobre 5

We had an audit with Darren…

We had an audit with Darren Kitchenside.
Darren was very knowledgeable, professional and very friendly.
I found the meeting very informative, specially with the latest regulations surrounding the estate agency act and the current residential rental market.

13 de abril de 2026
Opinión espontánea
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Respuesta de Propertymark

Hi Hamid, thank you very much for the great review. We're really pleased to hear that you got so much out of it especially regarding legislation.

Valorada con 5 estrellas sobre 5

We recently had our audit with Darren…

We recently had our audit with Darren and it really was an insightful and beneficial process. Darren was able to advise on areas where we had either not considered fully or addressed in enough depth.

Whilst I’ve got some homework to do, I definitely feel more ‘calm about compliance’ on the back of it.

7 de abril de 2026
Opinión espontánea
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Respuesta de Propertymark

Thanks, Sean! We really appreciate your review. The intention is always to help you and hopefully make things feel a bit easier, and I'm glad this was the case.

Valorada con 5 estrellas sobre 5

Audit with Darren

We recently had an audit with Darren, he was very helpful and made what could have been a stressful expierence very positive. He showed great knowledge of where we could improve.

31 de marzo de 2026
Opinión espontánea
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Respuesta de Propertymark

Fantastic to read, Joseph, we're really glad it was a positive experience.

Valorada con 5 estrellas sobre 5

Darren is professional and helpful

We recently completed our first compliance audit with Darren Kitchenside, and it was a very smooth and valuable experience from start to finish.

Darren was thorough, clear, and incredibly helpful in walking us through all areas of compliance. The audit was comprehensive without feeling overwhelming, and he took the time to explain everything in a practical and easy-to-understand way.

What stood out most was how constructive the feedback was. Rather than just pointing out issues, Darren provided actionable suggestions and useful resources that we can implement straight away.

Overall, a very positive experience, especially for our first audit. We feel much more confident in our processes moving forward thanks to his guidance.

26 de marzo de 2026
Opinión espontánea
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Respuesta de Propertymark

A huge thank you from us for leaving a review. It's great to read how constructive and helpful the visit was. We're glad you feel supported and got some good intel at the same time.

Valorada con 5 estrellas sobre 5

I recently underwent a compliance audit…

I recently underwent a compliance audit with Darren Kitchenside at Propertymark and found the experience to be extremely positive.

Darren was professional, knowledgeable, and approachable throughout. He took the time to clearly explain each aspect of the process, which made what can often feel like a daunting exercise both straightforward and constructive. His follow-up notes were detailed and genuinely helpful.

Overall, a very supportive and well-managed audit. I would not hesitate to recommend Darren to others going through the process.

18 de marzo de 2026
Opinión espontánea
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Respuesta de Propertymark

Thank you, Nicolas! Really pleased it was a positive, supportive experience for you and the team. Exactly what we hope to achieve from each visit.

Valorada con 5 estrellas sobre 5

We had our audit and Darren was…

We had our audit and Darren was fantastic, he couldn't have been more helpful and really provided the guidance we needed to ensure that we were fully compliant. The feedback was very thorough and he went above and beyond to help us. Thank you Darren!

25 de febrero de 2026
Opinión espontánea
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Respuesta de Propertymark

Hi Kelly, thanks so much for this lovely review. We really appreciate it. So glad it was worthwhile and helpful. And as always please let us know if you need any further support!

Valorada con 5 estrellas sobre 5

Audit review

We have now had our desk top audit review with Darren Kitchenside which was incredibly informative. Naturally we were nervous leading up to our first review however found Darren to be very supportive. Hope to lean on his support again in the future.

27 de febrero de 2026
Opinión espontánea
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Respuesta de Propertymark

What a fantastic review, James. Thanks so much for sharing your feedback. We're glad it was informative and you felt supported.

Valorada con 5 estrellas sobre 5

Delighted to be members of Propertymark

We are delighted to be members of Propertymark for many years, we had the pleasure of meeting Darren Kitchenside recently, who was able to help steer us in the right direction to ensure we maintain the highest possible standards. Helpful, knowledgeable and easy to understand. Top service many thanks Darren.

24 de febrero de 2026
Opinión espontánea
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Respuesta de Propertymark

Wonderful to read, Francis, thank you for sharing and we will make sure we pass your feedback onto Darren.

Valorada con 5 estrellas sobre 5

Propertymark Audit Report

The audit was very informative, supportive and a very helpful experience with the emphasis on achieving the shared aim of ensuring high standards.

26 de febrero de 2026
Opinión espontánea
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Respuesta de Propertymark

Thank you, Iola! Great to see it was positive.

Valorada con 5 estrellas sobre 5

Audit with Darren

Compliance Audit. Two words that probably fill most businesses with dread, if only because we're busy trying to make a living! Fear not though. It was actually very useful. Fortunately our business is very compliant and aware of its obligations, but Propertymark are not trying to catch you out here. There's a myriad of legislation and regulation to keep on top of. Not helped when the powers that be are all over the shop i.e. the material information debacle.
Darren is really friendly and helpful and just made useful suggestions on how we could tidy up a few things and just be even more bullet proof as a business should we ever be inspected. Definitely worth the time to have someone who really knows this stuff backwards to act as a fail safe and indeed a resource I'd happily go back to in future.

17 de febrero de 2026
Opinión espontánea
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Respuesta de Propertymark

Thanks so much for this comprehensive review, Roly. We really appreciate it. Glad you had some sharp concise advice in the minefield of property legislation.

Valorada con 1 estrellas sobre 5

I think that Propertymark has lost its core purpose

After over three decades of blemish-free support, today I have reached the conclusion that Propertymark has lost its core purpose and all sensible direction, so I have resigned my FNAEA and MARLA memberships.

I'm sure the founders would be horrified to learn that Propertymark has formed a separate limited company for the purpose of investing funds into venture capital. If that's not bad enough, £115k was lost in one venture alone in 2024. Whose money was lost?

19 de febrero de 2026
Opinión espontánea
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Respuesta de Propertymark

We're sorry to hear this, CH, and have requested more information from you so that we can explore in detail and address this membership concern seriously. I believe we have had a similar review from you previously which we have also asked for more information on, but have not heard back from you. Would you be able to contact us at communications@propertymark.co.uk to explore this further.

Valorada con 5 estrellas sobre 5

Audit with Darren

We had a Propertymark audit with Darren who was great, he was very helpful, personable and informative. The documents and checklists he sent to us after to ensure our business is compliant went above and beyond what we’d expect from a standard audit – thank you Darren!

26 de enero de 2026
Opinión espontánea
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Respuesta de Propertymark

Wonderful to read, Cherrelle, thank you very much for taking the time to leave us a review.

Valorada con 5 estrellas sobre 5

Property mark are great

I’ve been a an ARLA member of a property for over 5years & the real there are also helpful.
I have not found one member to say otherwise and really appreciate the effort they do to give the best guidance to matters explained- especially understanding my lingo.
Huge thumbs up and thank you legal team at property mark.

16 de febrero de 2026
Opinión espontánea
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Respuesta de Propertymark

Hi Ruth, thank you for the five-stars. We really appreciate it.

Valorada con 5 estrellas sobre 5

Ali Haider recently visited our office…

Ali Haider recently visited our office in Hove to conduct an Audit.

Extremely useful visit and follow up. Plenty of advice, tips and links that have proved to be very beneficial.

Friendly & knowledgeable. Thanks Ali.

13 de octubre de 2025
Opinión espontánea
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Respuesta de Propertymark

Thanks for the five stars, Nick! We really appreciate it. Glad your visit went well.

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