Protyre Autocare - Ashford The Parade Opiniones 

1585
TrustScore: 5 sobre 5

4,8

The Parade, Orbital Park, TN24 0HT Ashford, Kent, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really easy and straightforward experience from start to finish. Online ordering was simple, and when I arrived the staff were friendly, welcoming, and genuinely helpful. Everything was quick and prom... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have recently moved to Charing and the time came for one of our company vans to have an MOT - we've never been to ProTyre before, but we'll definitely be going back. Everything was straightfor... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Would have given 5 stars but the air in the tyres were not adjusted. Always had great service fell a little short this time.

Valorada con 5 estrellas sobre 5

The amazing service I received Due to a kerbed split tyre and no spare, I needed breakdown who were unable to fit their spare tyre and had to take me and split tyre to Protyre (who I buy my tyres... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • The Parade, Orbital Park, TN24 0HT, Ashford, Kent, Reino Unido

  • 01233 500444

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1585)

33.781 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very good service

Unfortunately I had not checked my cars MOT expiry date and only found out on the day in the evening. I was able to book next day appointment for MOT which was only £45.
They did amazing job, quick and professional l.

14 de enero de 2026
Valorada con 5 estrellas sobre 5

Beyond the call of duty!

My last visit to another well known tyre establishment in the town ended up with me writing a letter of complaint about the awful service. However, the experience at Protyre, The Parade was the other end of the scale. The staff were friendly and polite. I was offered tea/coffee. The wait was about 40 minutes, which is pretty good in my experience. At the end I asked what pressure the tyre had been set to. The man handing over the car insisted on takng the car back to ensure all the tyres were at my preferred pressure. This was exceptional care and service. I will definitely use this place every time...very impressive and I even went back in to tell them so!

19 de enero de 2026
Valorada con 5 estrellas sobre 5

I had a flat tyre on the way to the…

I had a flat tyre on the way to the station and got to Protyre . They were so helpful and replaced my punctured tyre and one other with low tread in enough time for me to get a train to get my appointment in London . I am so grateful for that . I have been here many times and they are really good.

19 de enero de 2026
Valorada con 5 estrellas sobre 5

First class service

Friendly professional staff; easy to make a booking, even when needed quickly; efficient service; comfortable waiting area.

14 de enero de 2026
Valorada con 1 estrellas sobre 5

Although the service was great

Although the service was great, fitted me in very quick for a puncture / new tyre and I was happy with the price, that was all good
The reason for the 1 star is the finer attention to detail, a few days after I thought I would check the tyre and found that the matching Tesla Wheel Nut Covers on all Wheel nuts on the tyre that had been replaced had been left off, Come on Boys its not hard

14 de enero de 2026
Logotipo de Protyre Autocare - Ashford The Parade

Respuesta de Protyre Autocare - Ashford The Parade

Dear Customer,

Thank you for taking the time to share your feedback.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Prompt service as it was Christmas Eve

Prompt service as it was Christmas Eve

29 de diciembre de 2025
Logotipo de Protyre Autocare - Ashford The Parade

Respuesta de Protyre Autocare - Ashford The Parade

Dear Mrs. Groombridge,

We're happy to hear that you received prompt service on Christmas Eve with our team at our Ashford The Parade branch.

Thank you for your positive feedback; we appreciate it.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5
Logotipo de Protyre Autocare - Ashford The Parade

Respuesta de Protyre Autocare - Ashford The Parade

Hello Mr Meacher,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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