Protyre Autocare - Banbury Opiniones 

1604
TrustScore: 5 sobre 5

4,8

Gatteridge Street, Banbury, OX16 5DJ Banbury, Oxfordshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very easy to book my tyre and brake inspection and the subsequent replacement of 2 tyres plus alignment. Friendly staff and good communication regarding expected time to complete their work. Great Ser... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This garage are very dependable and reliable. I was not sure what the knocking sound was in my car and it was identified that I needed 2 front drop links. This was immediately sorted and my care is... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Work required was done quickly and efficiently and I don't believe I will be told that unnecessary work is required.

Valorada con 5 estrellas sobre 5

The team are amazing and polite I ordered to the wrong store and phoned customer services within 5minutes it was all sorted , they gave me an appointment and my car was taken straight in at the allot... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Gatteridge Street, Banbury, OX16 5DJ, Banbury, Oxfordshire, Reino Unido

  • 01295 263149

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1604)

33.096 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Despite making a reservation I was an…

Despite making a reservation I was an hour and a half having a single tyre replaced that had a puncture.

15 de abril de 2026
Logotipo de Protyre Autocare - Banbury

Respuesta de Protyre Autocare - Banbury

Dear Paul Teasdale,

Thank you for taking the time to share your feedback.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Outstanding customer service from…

Outstanding customer service from Robert Smith at Pro-Tyre. I was urgently required to travel to Slovakia by road and they turned me around same day and gave me the comfort knowing my car was up
To the trip!

Please call Robert to arrange an appointment. Much more reliable!

15 de abril de 2026
Valorada con 1 estrellas sobre 5

Poor experience

I visited the garage for a pre booked MOT and was served at the reception desk by a man whose manner I felt was rude and unhelpful. This really detracted from the overall experience. The man was also rude to a fellow colleague who worked in the garage and was politely waiting for him to finish on his computer and then assist me. He spoke to him in front of me in a belittling way which was uncomfortable. Because of the discourteous and challenging manner I wouldn’t recommend the garage to anyone.

8 de abril de 2026
Logotipo de Protyre Autocare - Banbury

Respuesta de Protyre Autocare - Banbury

Dear Ms Edwards,

Thank you for bringing this to our attention following your visit to our Banbury centre. We are very sorry to hear that you had this experience - this is far from the high standards we would expect of our centres and team members.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Professional as always

Professional as always. This time for a service on my grandson's first car. Selected again as happy with all previous work done by Protyre on my personal vehicles.

30 de marzo de 2026
Valorada con 1 estrellas sobre 5

Refused MOT to a bit of dirt

Refused MOT to a bit of dirt, don't come here if your a tradesman

1 de abril de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Banbury

Respuesta de Protyre Autocare - Banbury

Dear Sean Wilkins,

Thank you for notifying us of your concerns regarding the MOT. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

MOT and Service done

MOT and Service done, updated service report sent to mobile and log filled in and returned to glove compartment. Kind and professional staff , a very good experience .

20 de marzo de 2026

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