Competitive price. 4 tyres fitted nicely. No marks on wheels etc (important to me). Had a 10 o’clock booking but didn’t get started until after 11. Manager apologised for delay so not major issue.... Ver más
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First time using Protyre in Bolton. Very competitive prices and the job was done at the time my appointment was. I'd definitely use them again and highly recommend them.
La empresa ha respondido
Protyre Bolton again gave good service. Only thing I couldn't do was use the general query option on the website as it kept erroring. Staff and Ash at the garage were professional and polite as always... Ver más
La empresa ha respondido
Great customer service! I'd had a recommendation from my garage following mot to have tyres replaced and full wheel alignment carried out by Thistlethwaites in Bolton. They found a safety issue and, f... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Bolton
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Burns Street, Bolton, BL3 6DA, Bolton, Lancashire, Reino Unido
- 01204 524392
4,6
Excelente
2 mil opiniones
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Great absolutely great
22 de octubre de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Extremely disappointing service and lack of accountability
I had my car’s air conditioning recharged at Protyres, and shortly after the service my AC completely stopped working. I was later advised that the compressor no longer engages.
When I contacted Protyres, I asked for details of the oil used during the recharge, as my vehicle uses an electric compressor that requires a specific, non-conductive oil. Despite repeated requests over the past three months, the company has been unable (or unwilling) to confirm what oil was used.
This raises serious concerns that a standard, incorrect oil may have been used — which can cause damage to electric compressors. Based on the sequence of events, it appears highly likely that the compressor failure was a direct result of Protyres’ improper servicing.
To make matters worse, communication has been extremely poor. After months of chasing for a simple answer, I am still left without resolution and a non-functional air conditioning system.
Overall, a deeply frustrating experience marked by technical negligence and lack of responsibility. I would strongly advise others to avoid using Protyres for AC servicing, especially for vehicles with electric compressors.
17 de julio de 2025
Opinión espontánea
Respuesta de Protyre Autocare - Bolton
Dear jasnie pan,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Excellent service as usual
Excellent service as usual.
Staff go above and beyond your help you.
Have used many times in the past.
Very reliable and trustworthy.
20 de octubre de 2025
Respuesta de Protyre Autocare - Bolton
Hello Mrs Marsh,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Urgent MOT
Made a last minute MOT booking after my existing garage had to cancel due to an equipment failure. PROTYRE were courteous, on time. (Actually took my car in straight away when I arrived early) no fuss and passed with no advisories....easy from start to finish
15 de octubre de 2025
Great customer service and best tyre prices in Bolton
I'm really happy with the service at Protyre Bolton. I wanted to pay in cash, but the website didn't give that option. When I called, the guy at the front desk was very helpful and booked the tyre fitting for me without any issue. I came in, showed him the online quote from their website, and paid exactly that price in cash. Everything went smoothly, quickly and professionally. The staff were friendly and efficient, and the tyre prices were the best I found in Bolton after checking several garages online. Highly recommended!
8 de octubre de 2025
Great service and great prices
13 de octubre de 2025
Amazing service with a smile
I went to Bolton Protyre in Burns street Bolton recently. They booked me in and everything went smoothly. They there on time, courteous and extremely professional. As a woman, sometimes garages can be intimidating places but it was refereshing to see a lovely smiley face Lady Louise who was so polite and friendly. The Manager Ash, was very knowledgeable, highly professional and spoke with respect to his staff and customers.
Well done Pro Tyre what a little gem you have here
4 de octubre de 2025
Opinión espontánea
Respuesta de Protyre Autocare - Bolton
Hello Donna,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bolton
Hello Sean,
We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
called in Bolton for tyre check in the…
called in Bolton for tyre check in the morning, tyres fitted in under 1hr in the afternoon. good service
6 de octubre de 2025
Respuesta de Protyre Autocare - Bolton
Dear Mr Cooper,
We're happy to hear that you received efficient service with your tire check and fitting in Bolton.
Thank you for your positive feedback and for taking the time to share your experience.
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
Long appointment needed!
Needed some new tyres for my car, did a Google search, and Protyres Bolton came up. I put my VRM in to check the size of my tyres, and what was recommended. Selected 4 x tyres, at a good price and booked in the car for the following day. Arrived at the garage, booked in the car, for the gentleman to tell me that the tyres I had selected were for Audi only. I said it didn't say that anywhere on the website, and those tyres were recommended for my (non-Audi) car by your website. He then told me it didn't really matter, and it would take a hour. 2 hours later it still wasn't finished, I had to go an appointment I had, and had to wait another hour for the car to be ready. Not sure I would use the garage again.
26 de septiembre de 2025
Respuesta de Protyre Autocare - Bolton
Dear S HODKINSON,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bolton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Quick service for wheel alignment…
Quick service for wheel alignment carried out at the appointed time. Reasonable price and helpful staff
4 de octubre de 2025
Respuesta de Protyre Autocare - Bolton
Hello John,
We would like to thank you for sharing your feedback regarding the service you received at our Bolton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
HAD A GREAT EXPERIENCE AT PROTYRE TOOK…
HAD A GREAT EXPERIENCE AT PROTYRE TOOK MY CAR IN FOR AN MOT AND SERVICE THE STAFF WERE BRILLIANT THE MANAGER ANSWERED MY QUERIES, I WAS VERY HAPPY WITH THE SERVICE I WILL BE RETURNING.
25 de septiembre de 2025
Opinión espontánea
Respuesta de Protyre Autocare - Bolton
Hello Hilary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful staff competitive pricing…
Very helpful staff competitive pricing a nice change from the norm
1 de octubre de 2025
Quick service as always 100%…
Quick service as always 100% satisfaction
Thank you
1 de octubre de 2025
Helpful on time and plesent
1 de octubre de 2025
Went in and asked for an oil change…
Went in and asked for an oil change which I was booked in for yet was only told after they had finished that I would have to pay for a full service - it wasn’t the money but the failure to communicate
29 de septiembre de 2025
Respuesta de Protyre Autocare - Bolton
Dear Carl Procter,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Amazing customer service and super…
Amazing customer service and super efficient work. Very impressed!!
29 de septiembre de 2025
4 new Bridgestone Turanza for a great price
4 new tyres fitted and balanced and the “toe in” done on the tracking, less than an hour and the car feels fantastic, totally great work from the guys and gals, it’s the reason I return when I have any probs with my tyres or tracking..
24 de septiembre de 2025
Respuesta de Protyre Autocare - Bolton
Hello Andrew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic place to take your car
Fantastic place to take your car. No messing, and a great job every time.
17 de septiembre de 2025
Respuesta de Protyre Autocare - Bolton
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bolton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great customer service!
Great customer service! I'd had a recommendation from my garage following mot to have tyres replaced and full wheel alignment carried out by Thistlethwaites in Bolton. They found a safety issue and, following a quick phone call with me, they dealt directly with my garage to get the issue sorted between themselves. Great space to wait in if you need to, or convenient enough to pop into town or retail park to do some shopping whilst you wait.
29 de agosto de 2025
Respuesta de Protyre Autocare - Bolton
Dear Karen Farrell,
We're glad you enjoyed your experience and appreciated our customer service at our Bolton branch .
We are happy to hear that we identified a safety issue and resolved it with your garage. Thank you for the positive feedback regarding our waiting area and convenient location.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
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