Protyre Autocare - Bournemouth Pokesdown Opiniones 

1210
TrustScore: 5 sobre 5

4,8

965 - 967 Christchurch Road, Pokesdown, BH7 6AZ Bournemouth, Dorset, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I previously gave a one star rating as I bought 4 new tyres from Protyre but had problems with dashboard warning lights for tyres and brakes after driving away which they were initially reluctant to... Ver más

Valorada con 5 estrellas sobre 5

My car's tyre pressure warning light kept coming on even after inflating the tyres - the readings were only showing slight variations. I visited Protyre and they inflated the tyres and checked the pre... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Superb service. I was travelling for a family medical appointment and the staff called as soon as my tyre was in so not a moment was wasted and I could get on with my journey. Much appreciated.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Extremely helpful and friendly service. I’m reluctant to call her a receptionist (as she is infinitely more than that to this business) is beautiful in every way. The guys in the workshop (not quite... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Sobre Protyre Autocare - Bournemouth Pokesdown

Escrito por la empresa

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • 965 - 967 Christchurch Road, Pokesdown, BH7 6AZ, Bournemouth, Dorset, Reino Unido

  • 01202 432005

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1210)

35.562 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

100% satisfaction

I have been using your service for many years and would not even consider using anyone else. I have always been treated efficiently, quickly and received sound advice.
I have learned to accept your firms advice and have never left with anything but complete satisfaction.

16 de marzo de 2026
Valorada con 5 estrellas sobre 5

Comprehensive tyre check

I had been advised by another garage, 8 months previously, that at least one tyre on my car would need replacing within 4 or 5 months. I took it to Protyre and asked them to check the tyres. Staff were cheerful, friendly and polite, they gave the tyres a thorough examination, measured the treads and checked the pressures and advised me that they had plenty of life left in them and I didn't need to replace anything - backed up by an emailed report and all for free.
I will use them (again) when I do need to replace tyres.

9 de marzo de 2026
Valorada con 5 estrellas sobre 5

You get what you ask for.

I phoned and was told a time that the job could be done and it was done while I waited… they did what they said when they said would and for me this equals excellent customer service and you don’t always get that these days.

18 de febrero de 2026
Valorada con 5 estrellas sobre 5

Good experience end-to-end

Good experience end-to-end. Happy with the price for the tyres, fitted my new wheels and transferred over the pressure sensors with no fuss. Very helpful and polite staff.

18 de febrero de 2026
Valorada con 5 estrellas sobre 5

100% recommend!

Great experience and very thorough service regarding my tyres. Would 100% recommend, thank you for making the process less daunting for a novice :)

11 de febrero de 2026
Valorada con 5 estrellas sobre 5

Outstanding Front-Desk Service – Even When Under Pressure

I recently visited Protyre Autocare – Bournemouth Pokesdown and was really impressed with the overall experience, particularly the customer service.
Phoebe was the only person on the front desk at the time and was handling constant phone calls, walk-in customers, and multiple tyre and car service enquiries simultaneously. Despite the pressure, she remained calm, professional, and genuinely helpful throughout. She communicated clearly, kept things moving efficiently, and made sure no one was left waiting without acknowledgement.
The waiting area was also comfortable, and the coffee and tea machine was a great touch — much appreciated while waiting for the work to be completed.
Based on my experience, I’d happily return and recommend this branch. Phoebe is a real credit to the team.

4 de febrero de 2026
Valorada con 2 estrellas sobre 5

Booking system failure

Had booked a free check up, when I arrived I was told no registration received. Rebooked the afternoon on the same day. After believing my Car had all the free test which were on offer I was told the car only received car safety test.

28 de enero de 2026
Logotipo de Protyre Autocare - Bournemouth Pokesdown

Respuesta de Protyre Autocare - Bournemouth Pokesdown

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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