I previously gave a one star rating as I bought 4 new tyres from Protyre but had problems with dashboard warning lights for tyres and brakes after driving away which they were initially reluctant to... Ver más
Localización
Cambiar localización965 - 967 Christchurch Road, Pokesdown, BH7 6AZ Bournemouth, Dorset, GB
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Consulta las opiniones de los clientes
My car's tyre pressure warning light kept coming on even after inflating the tyres - the readings were only showing slight variations. I visited Protyre and they inflated the tyres and checked the pre... Ver más
La empresa ha respondido
Initally had a puncture on Saturday & visited for a repair. Back tyres checked & advised they were quote badly worn. Ordered new & arranged and appointment for my day off. Arrived a little early &... Ver más
La empresa ha respondido
Extremely helpful and friendly service. I’m reluctant to call her a receptionist (as she is infinitely more than that to this business) is beautiful in every way. The guys in the workshop (not quite... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Bournemouth Pokesdown
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
965 - 967 Christchurch Road, Pokesdown, BH7 6AZ, Bournemouth, Dorset, Reino Unido
- 01202 432005
4,8
Excelente
1 mil opiniones
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Great service from Protyre
The times I have used Protyre, everyone I have dealt with has been knowledgeable and professional and sorted out any issues promptly. Protyre are also competitively priced !
22 de diciembre de 2025
Great customer service.
17 de diciembre de 2025
Excellent srvice
17 de diciembre de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Excellent service made to feel very…
Excellent service made to feel very welcome a great job done nice personal
12 de diciembre de 2025
Respuesta de Protyre Autocare - Bournemouth Pokesdown
Dear Mr Swift,
We appreciate you sharing your positive experience you had with our team at our Bournemouth Pokesdown branch !
We're happy to hear that you felt welcome and valued our service. It's great to know we did a great job!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Good service
8 de diciembre de 2025
The lady on the front desk at Pokesdown…
The lady on the front desk at Pokesdown Protyre ( I think her name is Pippa ) is a total star .. she works so hard to ensure that each customer is treated professionally and with the highest of courtesy. She 'owns' her duties impeccably, especially during stressful periods where there are phones ringing, customers queuing and requiring attention. She works tirelessly to bring successful conclusions, and in my opinion she is a game changer and total asset to your business. In conclusion, I would add that this lady should hold a more senior position within your business, and would definitely recommend her for a managerial position.
Stephen Baker now retired but former Senior Manager at the BBC and O2 Mobile.
11 de diciembre de 2025
Opinión espontánea
Respuesta de Protyre Autocare - Bournemouth Pokesdown
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very helpful lady manager
10 de diciembre de 2025
Quick efficient service
Quick efficient service. Friendly staff. Highly recommend them.
8 de diciembre de 2025
Great customer service
Good selection of tyres, easy to book online. The service I received on the day was great, they were rushed off their feet yet remained professional and I felt well informed. I also observed despite being insanely busy the phone never went unanswered.
5 de diciembre de 2025
Respuesta de Protyre Autocare - Bournemouth Pokesdown
Hello Layla,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The young lady at reception was super…
The young lady at reception was super efficient
3 de diciembre de 2025
Respuesta de Protyre Autocare - Bournemouth Pokesdown
Hello Renzo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bournemouth Pokesdown
Hello Analisa,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I always feel slightly uneasy dealing…
I always feel slightly uneasy dealing with the team at Protyre. I have previously felt that when I asked for a puncture repair, I got misdirected and sold a new tire plus on my recent visit it took them over an hour to fit two new tires to my vehicle which seemed an excessive amount of time. I would tend to recommend people go elsewhere.
1 de diciembre de 2025
Respuesta de Protyre Autocare - Bournemouth Pokesdown
Dear David ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Bournemouth pokesdown branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Respuesta de Protyre Autocare - Bournemouth Pokesdown
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Pretty good service
Pretty good service, the prices could be better for returning customers.
24 de noviembre de 2025
Excellent service as always from Gary
Excellent service as always from Gary , Phoebe and the team . Wouldn’t go anywhere else .
24 de noviembre de 2025
A really friendly and knowledgeable team
Pheobe was simply amazing; super professional but with a very approachable and customer focussed attitude. Phoebe was also very informative about products and helped me decide on the best options for both my budget and my vehicle. The technician who fitted my tyres was also fantastic. I would highly recommend the Pokesdown team to anyone needing vehicle care.
19 de noviembre de 2025
Respuesta de Protyre Autocare - Bournemouth Pokesdown
Hello Ms Voss,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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