İ have used this pace for so many years , my experience has always been very positive , all our car s tyres supplied by Protyre. Everyone who works there always friendly and profesional.
La empresa ha respondido
Localización
Cambiar localización42-52 Charminster road, Charminster, BH8 8UR Bournemouth, Dorset, GB
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Consulta las opiniones de los clientes
I had to have four tyres replaced, was informed there was an hour wait but ended up being over an hour and a half. I understand that sometimes this happens but was given no apology or explanat... Ver más
La empresa ha respondido
Polite , helpful staff, regas started straight away, good price. Waiting room spacious, clean, wifi, air con, coffee machine. Online booking easy and prices clear. Would use again and recommend.
Very helpful. Got an air con regas, which unfortunately did not fix my air con as they found my air compressor has died. However, they removed the gas and confirmed a full refund would be processed. N... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Bournemouth
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
42-52 Charminster road, Charminster, BH8 8UR, Bournemouth, Dorset, Reino Unido
- 01202 444999
4,6
Excelente
1 mil opiniones
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Brilliant customer service and didnt…
Brilliant customer service and didnt feel pushed to spend more than required. My car definitely feels better to drive.
3 de septiembre de 2025
The whole process was very smooth from…
The whole process was very smooth from buying online to getting the tyres fitted. Good customer service at the Bournemouth site.
3 de septiembre de 2025
Great service
Called into Protyre, Charminster Road to have the tyres checked on my Jaguar. The four of them were in poor condition.
I returned later that day and they replaced them for me and gave a discount as I had purchased 4 tyres.
Pleasant indoor waiting area.
Very good and friendly service as always
2 de julio de 2025
Opinión espontánea
The staff are always cheerful & helpful
1 de septiembre de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Made an appointment for 8:30am for…
Made an appointment for 8:30am for Protyre’s 3rd attempt at fixing a tyre I was having problems with, I turned up at 8:27 walked across the card park in the rain to find the door locked and the person on the front desk 4 foot away just sat there, had to walk back to my car in the rain to wait the 3 minutes for him to open the door, my car then sat in the car park for 1 hour 20 minutes before anyone touched it. Very poor all round
1 de septiembre de 2025
Respuesta de Protyre Autocare - Bournemouth
Dear Mr Murdagroyd,
Thank you for reaching out to us, and we sincerely apologise for any inconvenience you may have experienced. We truly value your feedback.
We want to assure you that your concerns have been brought to the attention of our Area Manager. They will thoroughly investigate the matter at the centre and reach out to you as soon as possible to discuss it further.
Once again, we apologise for any frustration this may have caused, and we appreciate your understanding.
Best regards,
Georgia
Customer Care - Protyre
Highly recommended!
After discovering a screw in my tyre, I booked an appointment within 2hrs. Tyre was replaced in 20 minutes by friendly staff.
Waiting area is pleasant & there are shops around if you want to wander while you wait.
29 de agosto de 2025
Easy to book online
Easy to book online. Competitive price. Tyre was changed in a timely manner.
29 de agosto de 2025
They always give a fab service
They always give a fab service. The manager is excellent.
25 de agosto de 2025
Strongly recommend.
Politeness, friendly, helpful, the guys know what their doing and do it well.
That's why I keep using them.
I strongly recommend Protyre.
20 de agosto de 2025
extremely good
easy to book. great location, friendly and efficient staff. trusted service.
18 de agosto de 2025
Respuesta de Protyre Autocare - Bournemouth
Hello Miss Reynolds,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Great service....
Scott and Nathan deserve a name check and a wage rise .... they both went the extra mile and excelled in customer service .... thanks again... definitely be back...
15 de agosto de 2025
I have a great experience with Protyre…
I have a great experience with Protyre in Bournemouth. There is no slot through the whole year for regas the AC but they did my work immediately. Thanks for all..
13 de agosto de 2025
Respuesta de Protyre Autocare - Bournemouth
Hello Huzeyfe,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Dispute quite serious staffing problems…
Despite quite serious staffing problems they managed to service and m o t my Mercedes within the time constraints,
The manager was very accommodating.
I would recommend this garage on Bater road as I felt I had faith in their work and that they would not rip me off
Mike
12 de agosto de 2025
Opinión espontánea
Respuesta de Protyre Autocare - Bournemouth
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Friendly staff and make to feel well…
Friendly staff and make to feel well looked after.
11 de agosto de 2025
Customer care in action
Protyre Bournemouth investigated the inoperative rear fog light on my Skoda which I had assumed was a faulty bulb. It transpired after some twenty minutes to actually be a failing led which fortunately was still under warranty. I was amazed to be told that there would be no charge for the technician time spent and can only say how refreshing it was to receive genuine customer service in sharp contrast to the main dealer who does not seem to understand what customer service is!!
8 de agosto de 2025
Air con re-gas
Great service, very informative, and a job well done. Very pleased
6 de agosto de 2025
Courteous staff
Courteous staff , quick turnaround , clean environment and value for money
6 de agosto de 2025
Excellent service.
Excellent service.
Booked in and as quoted.
A/C is now chilled as am I
6 de agosto de 2025
Polite friendgreat servicely staff and very quick…
Polite friendly staff and very quick service.
28 de julio de 2025
Respuesta de Protyre Autocare - Bournemouth
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
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