Have used Protyre and Celtic tyres as it was for over 30 years. Always well priced, fabulous honest good old fashioned customer service, with quick fitting. Will say booking on line can be a ball a... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónBridgend Industrial Estate, Bridgend, CF31 3TT Bridgend, Cardiff, GB
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Consulta las opiniones de los clientes
5 stars - Highly recommended I've been using this garage for years and continue to receive excellent service every time, no matter what my vehicle is booked in for. One of the things I value most... Ver más
La empresa ha respondido
Excellent service. I’ve been using this particular tyre centre even before it was ProTyre, when it was Celtic Tyres. The service has always been fantastic, but now it’s even better. Price of tyres was... Ver más
Excellent service for changing out 2 tyre pressure sensors. Despite having to change the booking due to late delivery of sensors, this was changed very smoothly by Helen. Paul at the main desk, very p... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Bridgend Princes Way
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Bridgend Industrial Estate, Bridgend, CF31 3TT, Bridgend, Cardiff, Reino Unido
- 01656 657424
4,7
Excelente
2 mil opiniones
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Good friendly service
Good friendly service
Efficient in their knowledge, and work
7 de agosto de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Excellent service and very competitive…
Excellent service and very competitive prices. Staff are really friendly.
5 de agosto de 2026
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Mathew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Relaxed and well greeted arrival
Relaxed and well greeted arrival. Quick and efficient service.
3 de agosto de 2026
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Have used Protyre and Celtic tyres as…
Have used Protyre and Celtic tyres as it was for over 30 years.
Always well priced, fabulous honest good old fashioned customer service, with quick fitting.
Will say booking on line can be a ball ache is you want them ASAP, but definitely 5 star worthy
3 de agosto de 2026
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Andrew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Bridgend. We appreciate your long-standing loyalty.
Best regards,
Eddie
Customer Care - Protyre
Good experience as usual
3 de agosto de 2026
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Bryan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Friendly staff, competitive prices and excellent service. Good coffee in the waiting area too!
22 de julio de 2026
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Yvonne,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service all round
Excellent service from start to finish. Very lovely people there
20 de julio de 2026
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Nia,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Puncture repair
Went in unbooked with a puncture, reception was very good, had my car in and puncture repaired within 45 mins, can't fault the service
22 de julio de 2026
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
All good and quick!
22 de julio de 2026
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Michal,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Mr Roberts,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Karen,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Rhys,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Brian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Proir booking
Proir booking. Seen immediately I arrived. Car in garage, dealt with in 15 minutes, counter staff efficient and courteous. Thank you.
15 de julio de 2026
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt polite and professionel service
13 de julio de 2026
Respuesta de Protyre Autocare - Bridgend Princes Way
Dear John Willmott,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Bridgend Princes Way branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer acre - Protyre
Been here twice now for tyres and an…
Been here twice now for tyres and an MOT, no messing around by these guys, top notch both times
13 de julio de 2026
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Mr Thorogood,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very pleased with the service I tell…
Very pleased with the service I tell and the lady who I spoken to was very helpful I said that I need three new tyres she had my history information and suggested the same tyres and got them out of stock for me and I had them fitted the same day
7 de julio de 2026
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Keith,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Quality service
Immediate attention with very friendly staff. Even looked after my dog with water as she was suffering in the heat !
9 de julio de 2026
Respuesta de Protyre Autocare - Bridgend Princes Way
Hello Derek,
We would like to thank you for sharing your feedback regarding the service you received at our Bridgend branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
On arrival
On arrival, receptionist was on phone but completely ignored me.
Even when off phone,he still failed acknowledge me for further 5-10 mins.
Asked me where wheel nut was; on telling him was in glove compartment, he told me no good and needs be on passenger seat.
From Appointment time to leaving,was there for NINETY MINUTES for just 2 tyre being changed.
Reception area full of people who reported also been waiting ages for feedback car,updates(not a good atmosphere in their)
Walk in person greeted friendly by Receptionist and dealt with asap cf poor couple who had been there over hour with no update on their car,had asked about it but Receptionist chose NOT deal with them but Walk in instead
Receptionist appeared be "having bad day" as heard muttering under his breathe about Staff efficiency(not very professional)
Would NOT go there again
6 de julio de 2026
Respuesta de Protyre Autocare - Bridgend Princes Way
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that did not have a positive experience.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
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