Protyre Autocare - Buckley Opiniones 

2485
TrustScore: 4.5 sobre 5

4,5

Mount Terrace Works, CH7 3AE Buckley, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Been coming to Buckley Tyres for my tyres for over 20 years, and I come a fair way from Wirral too. Always competitively priced, and always EXCELLENT customer service. The team just descend on your c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The tyres were the best price locally, the staff were polite, respectful, efficient and helpful. My only complaint was that as a regular customer of Buckley Tyres, I asked if my new tyres could be fit... Ver más

Valorada con 5 estrellas sobre 5

Fitted me in, only waited 10 mins young gentleman very polite and thorough in checking my tyres. Even tho it’s not Buckley tyres anymore very good experience definitely be back when my car does need n... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Mount Terrace Works, CH7 3AE, Buckley, Reino Unido

  • 01244 544575

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(2485)

34.881 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

That’s why I went absolutely…

That’s why I went absolutely disappointed even they didn’t bother fixed tracking.30 seconds guy said we can’t do it. I didn’t know business has been changed I wouldn’t go I hope they
Realise that place was honest and helpful
VERY SHAME

21 de abril de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Buckley

Respuesta de Protyre Autocare - Buckley

Dear Mr Kemal Yilmaz,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

I had a very good visit on Friday.

I had a very good visit on Friday.
The gentleman who fitted my tyres was excellent he explained everything that needed doing and was very efficient.
I have always come to this depot and have had great service.

10 de abril de 2026
Valorada con 1 estrellas sobre 5

Tracking

I took my car into the north wales Buckley garage due to steering wheel vibrations at 65 mph. I was told the wheels needed alignment. The work was carried out, and the following day I noticed the steering wheel was not on striate and the vibrations were worse. I took the car back to be told the wheels also needed balancing. It’s a shame the car was returned to me with the work not carried out correctly, and a waste of my time having to return. No apologise given by the manager who happened to be on site at the time and called out the issue.

13 de abril de 2026
Logotipo de Protyre Autocare - Buckley

Respuesta de Protyre Autocare - Buckley

Dear Marc,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 2 estrellas sobre 5

My booking was for 9.30am as per my

My booking was for 9.30am as per my email, got told I arrived early as my appointment was 9.45am. It appeared the times had been changed but no communication and I was spoken too very rudely.

No warm welcome when arriving at the garage, I felt I shouldn't have been there.

Also very concerning I get told my brakes need replacing but my car was in a few weeks prior and being checked forvtyres and breaks but again no communication. When I mentioned this a new member of staff appeared who said my brakes were fine, no consistency at all in information being provided.

Ive been a customer of what was buckley tyres before protyre for years but I will not be revisiting as the service has definitely changed and your custom is not appreciated.

I think the whole idea of needing an appointment is ridiculous as you cant just turn up with a puncture you have to wait 24 hours before your tyre can be fixed.

4 de abril de 2026
Logotipo de Protyre Autocare - Buckley

Respuesta de Protyre Autocare - Buckley

Dear Samantha Sayer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 1 estrellas sobre 5

Buckley tyres, never again

I have used Buckley tyres for over 30 years with excellent service under the previous owner.
You would always get sorted.
I have recommended Buckley tyres to friends and family. Not anymore.
I went in today as I had a puncture, when I went to the reception I was told that it is appointment only. When the receptionist checked for the next available slot it was in two and a half hours time. I said that the tyre goes down quickly, and would not stay inflated for that length of time, only to be told that was the next available slot. I said that I will have to take it somewhere else.
I went to Saltney tyres who were very polite and friendly, similar to the service you received at the original Buckley tyres.
I will be using Saltney tyres from now on.

4 de abril de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Buckley

Respuesta de Protyre Autocare - Buckley

Dear Mike Hickman,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

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