Ordered 4x tyres and booked a next day appointment on their website, turned up and within an hour the fitting was completed. Simple process, very helpful staff, and great service.
La empresa ha respondido
Localización
Cambiar localizaciónUnit 13, Bunting Road, IP32 7BX Bury St Edmunds, Suffolk, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I called in after a car service being told that I required 2 new tyres.Both were damaged but after my visit I only required 1 as the other had a puncture and could be repaired safely.Honest service an... Ver más
La empresa ha respondido
Paul the manager is always happy to help at short notice . His team always rectify the problems I have had with my car, and always make sure I am happy with the cost before completing the job.
La empresa ha respondido
Quick service from staff who were very pleasant ease of booking in and quivk turn around of new tyres fitted
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- también en la categoría
- Estación de inspección de automóviles
- Servicio de alineación de ruedas
- Servicio de automóvil
- Tienda de baterías para automóviles
- Tienda de frenos
Sobre Protyre Autocare - Bury Bunting Road
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Unit 13, Bunting Road, IP32 7BX, Bury St Edmunds, Suffolk, Reino Unido
- 01284 762996
4,8
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Brilliant service
I Visited bury tyres in Bury St Edmunds today and there was a very polite helpful chap called Adam. He sorted my car out with an air conditioning re gas and repaired my car with no issues at all I can not recommend bury tyres enough and now will let my freinds and family know about them. Even better my car wasn’t even booked in they just done it for me. 10/10 service. Thank you Adam 👍😊
5 de agosto de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Will,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Roger,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Booked an appointment time online in…
Booked an appointment time online in advance for 4 new tyres. Apparently their system does not take correct account of online bookings, so if there are walk-in customers hey are given preference. I waited quite some time over my appointment and had to enquire as to when my tyres were actually going to get fitted. This is how I found the above out from reception. It took 30mins over and above to move my car off the forecourt. Will not be doing this again!
31 de julio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Dear Angela,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very good service
29 de julio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Philip,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bury Bunting Road
Dear Jane,
Thank you very much for leaving us this 5-star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury Bunting Road branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Thanks for promptly sorting my slow…
Thanks for promptly sorting my slow puncture
27 de julio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Mike,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
MOT - Quick turnaround and excellent service
Always use Protyre. Great group of lads, friendly and professional. Quick turnaround and excellent service every time. Highly recommended.
21 de julio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Benjamin,
We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Do not book online and be prepared for a significant wait!
Arrived to have new tyres fitted after having booked an appointment online in advance only to be kept waiting for some time. Upon enquiring I was told there would be a significant delay. It would have been courteous for a member of staff to tell me this rather than leave me hanging around. Apparently the online and direct bookings do not recognise each other so I was at the back of the queue. Will not be doing this again! ☹️😡
27 de julio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Bury Bunting Road
Dear John Burgess,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Great Service
Appointment was on time. Staff were friendly, professional and efficient
20 de julio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Jim,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Saturday Saviours
Friendly, helpfull and knowledgeable staff, happy to chat and advise any further works and why. Bonus that they work Saturdays as weekdays can be too busy for me. Thanks for your help guys!
8 de julio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Mark,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre in Bury St Edmunds
The team at Protyre in Bury St Edmunds are brilliant. I wouldn't go anywhere else. They're always helpful, friendly and reasonably priced.
22 de junio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Ms Skipper,
We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Antony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bury Bunting Road
Dear Carol Cullum,
We're so glad you enjoyed your experience with our team at our Bury Bunting Road branch.
Thank you for your kind words!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Very good experience from checking what…
Very good experience from checking what I needed to
Booking in job done excellent service thank you
22 de junio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Dear Chris Prewer,
We are so glad you had an excellent experience with our team at our Bury Bunting Road branch, from start to finish.
Thank you for your wonderful feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Fast friendly service.
17 de junio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service as ever for a tyre repair…
Great service as ever for a tyre repair carried out quickly
17 de junio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Richard,
We're so glad we could quickly repair your tyre. Thank you for your kind feedback!
Best regards,
Eddie
Customer Care - Protyre
Great service
Dropped car off at agreed time, great reception on arrival, given a time when car would be ready for picking up, arrived back & all work completed on time & car ready for collection. Price for tyres (bought in advance was also very good).
13 de junio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Hilary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good Service
Easy to book. Friendly staff. Comprehensive & efficent. I would use again
17 de junio de 2026
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Jane,
We would like to thank you for sharing your feedback regarding the service you received at our Bury branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Bury Bunting Road
Hello Linda,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bury branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.