Protyre Autocare - Bushey Opiniones 

856
TrustScore: 4.5 sobre 5

4,3

152 High Street, Bushey, WD23 3DH Bushey, Hertfordshire, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Thank you Reece for helping me sort out my tyre after having a problem with Asda not delivering it. Also, thank you to Asher for giving me a quote and quickly getting me booked in and sorting out my... Ver más

Valorada con 5 estrellas sobre 5

Rees was incredibly helpful and is very knowledgeable. Everything was done on time and to a high standard - 4 new tyres fitted and balanced etc. in under an hour. The team of fitters clearly appreciat... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Reasonably priced and personal service, feels like an independent even though they are part of a group of businesses. Used them a few times, I never feel like they are taking me for a ride! I'm not su... Ver más

Valorada con 5 estrellas sobre 5

Had my MOT today and spoke to Reece who spoke to me in depth about what my car will need moving forward. He was informative and honest and suggested it might be time to get a new car. With nothing to... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • 152 High Street, Bushey, WD23 3DH, Bushey, Hertfordshire, Reino Unido

  • 020 8950 8858

4,3

Excelente

TrustScore: 4.5 sobre 5

856 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(856)

35.357 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Everything was straightforward

Everything was straightforward. But didn't pass because of windscreen wipers. Paid for new ones and not very happy to see my car has odd ones on! 😩🤷‍♀️🤷‍♀️
Doesn't look good on the car and would appreciate you telling me why they are different. Thanks.

4 de diciembre de 2024
Valorada con 1 estrellas sobre 5

I have recenty bought tyre online from…

I have recenty bought tyre online from protyre bushey, tyre is really good but service not good at all I been the before 1 hour of my appointment for my fitting two tyre and they said we can't fit today because something was broke down as I feel all false for tyre change need just jack and all the way from bushy i go enfild branch to fit my tyre it eas very hectic day for me really not recommended bushy batch at all

27 de noviembre de 2024
Logotipo de Protyre Autocare - Bushey

Respuesta de Protyre Autocare - Bushey

Dear Pareshkumar Prajapati,

Thank you for bringing this to our attention and we're sorry to hear that you did not have a positive experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 3 estrellas sobre 5

Found lots of faults and over a week…

Found lots of faults and over a week has gone by waiting for a quote to resolve .. keep saying waiting for supplier .. communication poor - after head office got involved now have a quote and car is booked in - thankyou

27 de noviembre de 2024
Logotipo de Protyre Autocare - Bushey

Respuesta de Protyre Autocare - Bushey

Dear Jonathan,

Thank you for leaving us review and we're sorry to hear that you have not received a quote for the repair work. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 2 estrellas sobre 5

Tyres pressures 10psi more than what…

Tyres pressures 10psi more than what they supposed to be. Also used old valves and valve caps

13 de noviembre de 2024
Logotipo de Protyre Autocare - Bushey

Respuesta de Protyre Autocare - Bushey

Dear Customer,

Thank you for bringing this to our attention. We understand your frustration with the tyre pressure and valve issues.

We have raised your concerns with the Area Manager who will investigate into this matter at the centre and will be in touch as soon as they can to discuss this further with you.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 1 estrellas sobre 5

Rude staff and zero respect

Rude staff and zero respect! Had a puncture repaired, £30 cash paid, rang the garage following morning to tell them tyre has gone flat . Only to be answered by a rude lady over the phone with zero customer service skills! They hold no history on my vehicle. She telling me it’s my fault for paying cash and not taking invoice. No help at all. Luckily RAC came out to rescue. They don’t help like they use to. The atmosphere in there is depressing! Did not see the happy chap behind the desk aswell! I think it’s under a new management that clearly don’t know what they are doing ! Stay well clear .

5 de noviembre de 2024
Opinión espontánea
Logotipo de Protyre Autocare - Bushey

Respuesta de Protyre Autocare - Bushey

Dear Jameson,

Thank you for notifying us of your concerns. We are very sorry to hear that you had this experience - this is far from the high standards we would expect of our centres and team members.

Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Georgia
Customer Care - Protyre

Valorada con 1 estrellas sobre 5

I did go to bushey protyre they lift…

I did go to bushey protyre they lift up my car on ramp and my car stuck they couldn't bring it down They told me that you have to come tomorrow back to pic up your car GU18AAJ I was very disappointed because of this shocked that how they can do this to me I told them that I have very important appointments and I cant attend these appointment without a car I have been waiting there for more than 4 hours and then a mechanic came and brought my car down and they have changed my tyre very unprofessional staff and a manager they dont know any thing about health and saftey why they lift up the ramp without checking it if it is working or not.i will not go to them again and even not recommend to someone else

6 de noviembre de 2024
Logotipo de Protyre Autocare - Bushey

Respuesta de Protyre Autocare - Bushey

Dear Ansar Ahmed,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Quick Service

Quick Service, no attempt to add things to the bill. I have used this company for years and continue to be satisfied.

23 de octubre de 2024

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