Quickly understood our ‘emergency’ needs and sought to resolve it as quickly and as efficiently as possible. We had to return on the Monday morning for the ordered tyres to be fitted. Done quickly... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey. I called in and was helped immediately by Dan making my long drive home worry-f... Ver más
La empresa ha respondido
When dropping off my car I forgot to explain why I was replacing 2 of my tyres, they were still legal but I had a very slow puncture. So all the tyres appeared ok, I received a call just enquiring wh... Ver más
La empresa ha respondido
Came in for a wheel alignment check person was polite said tracking was fine and Tyres ok no charge. Very honest I was surprised as could easily have said it was slightly out and Been charged.. As I... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Buxton
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
The Front, Fairfield, SK17 7EQ, Buxton, Derbyshire, Reino Unido
- 01298 353790
4,7
Excelente
647 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Very Helpful
24 de marzo de 2025
Great friendly service
Great friendly service. Full assessment of the tyres and brakes sent via email. Work completed in great time and at a reasonable cost.
Definitely recommend.
19 de marzo de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Invoice sent to me wrong e mail this…
Invoice sent to me wrong e mail this has happened before I told you but not bothered updating your files ☹️
17 de marzo de 2025
Respuesta de Protyre Autocare - Buxton
Dear john mycock ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion. we have resend the invoice to the email address provided for you.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good communication.impartial advice
Good communication.impartial advice. Pleasant staff.
12 de marzo de 2025
The easy of booking and friendliness of…
The easy of booking and friendliness of staff allowed me to drop my car of early and rang me when it was done great service
12 de marzo de 2025
Respuesta de Protyre Autocare - Buxton
Thank you for your kind words. We're glad to hear you had a positive experience with our team.
kind regards
Kayliegh - customer care Protyre
Just had the car serviced and it seems…
Just had the car serviced and it seems to be pretty comprehensive and at a fraction of the price the car's manufacturer wanted to charge.
Friendly staff always helps.
7 de marzo de 2025
Excellent - would recommend
Very clear and upfront about prices etc. Very prompt and excellent result
3 de marzo de 2025
Quick resolution of problem
Diagnosed faulty tyre and replaced it with identical tyre very quickly
21 de febrero de 2025
Booked an app the day before was seen…
Booked an app the day before was seen on time next day , tyres sorted.
12 de febrero de 2025
Had two tyres fitted
Had two tyres fitted , the next day some horrible knocking noise , call the AA the wheel nuts where not even finger tight , apart from that all ok
12 de febrero de 2025
Respuesta de Protyre Autocare - Buxton
Dear Customer ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reliable and efficient tyre specialist
Needed 2 new tyres and the tracking checking. I found this company to be reliable, efficient and pleasant to deal with. Will be very happy to use them again.
8 de febrero de 2025
When I tyre company can’t change a tyre…
When I tyre company can’t change a tyre without threading bolts you have a big problem
29 de enero de 2025
Respuesta de Protyre Autocare - Buxton
Dear Customer,
Thank you for raising your concerns.
We would like the chance to investigate into this matter, therefore we have brought this to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further with you.
We apologise for any inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
Honest guys
Honest guys, who helped me with such profession and great customer service
29 de enero de 2025
excellent service
very helpful with ordering my tyres n then fitting highly recommended
22 de enero de 2025
Very professional made appointment…
Very professional made appointment turned up a little late but were ready straight in and out in 20 minutes ... Will be back
22 de enero de 2025
Great Friendly & Professional Service
Called due to having a unusable tyre after hitting a pothole in Derby. Polite, friendly and super helpful even though it was late in the day when I called and computers had been switched off. They ordered a tyre (I have an awkward sized Honda tyre) after apologising for the computers being off (apology not needed though).
Next day, service was fast and efficient with lots of communication/updates (they called me). Although part of a bigger group, they run this very much as a local business and have the community/customers at heart.
Cannot recommend them highly enough. Top blokes, friendly and professional
16 de enero de 2025
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