I have used Protyre on multiple occasions. This time the appointment was running more than one hour late due to a computer failure. The gentleman checking me in was typing something and I waited a n... Ver más
Localización
Cambiar localizaciónUnit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED Cambridge, Cambridgeshire, GB
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Consulta las opiniones de los clientes
How refreshing to find a company that is so honest it doesn’t do work that doesn’t need doing. We had booked and payed online to have our wheels aligned and when they checked it didn’t need doing so t... Ver más
La empresa ha respondido
I've used Protyre Cambridge for about ten years, and since Ryan took over as manager several years ago the service has been even more outstanding than it already was. I do most of my own work on my ca... Ver más
La empresa ha respondido
Took my Tesla Model 3 in for a front wheel alignment and the guys did a great job - nice and quick, not expensive at all (Tesla themselves wanted about 5x as much for the same thing), and great servic... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Cambridge
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED, Cambridge, Cambridgeshire, Reino Unido
- 01223 411441
4,6
Excelente
1 mil opiniones
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Excellent help and advice
Excellent help and advice today. I have been using Protyre for many years, service is always to a high standard and efficient.
20 de mayo de 2026
Opinión espontánea
Best tyre place in Cambridge
Have been using these guys for many years for all my cars. Recently made a mistake of going to a car dealer - they made a total mess of my tyre repair so I’ve come back to ProTyre to get it done properly. These guys are brilliant! I highly recommend them!
20 de mayo de 2026
Fair and good pricing.
20 de marzo de 2026
Easy to use online booking and buying…
Easy to use online booking and buying tyres. Fantastic deals. At the garage, really friendly staff, quick efficient service. Waiting area was clean and tidy, comfortable seats and free hot drinks.
13 de mayo de 2026
Rob and Jeremy were amazing
Rob and Jeremy were amazing - very professional, knowledge and patient. Great ambassadors for Protyre. I really appreciated their help and support. They make Protyre my first choice every time!
14 de mayo de 2026
Opinión espontánea
Really easy booking system
Really easy booking system, a friendly reception and the work was done nice and quickly
13 de mayo de 2026
Promptly sourced a Misubishi exhaust…
Promptly sourced a Misubishi exhaust part and fitted to my satisfaction. My go to car people in Cambridge and never let me down.
6 de mayo de 2026
Good wheels service.
6 de mayo de 2026
Great service
Great service. Arrived early and started work straight away which meant I got the car back much sooner than I expected, very happy. I didn’t know this place existed, but now they have a new regular customer in the future. Thanks very much.
2 de mayo de 2026
Good service at a reasonable price
MOT and service efficiently done on time. Much better than experienced with main dealer.
27 de abril de 2026
Good experience
Had my tyres and wheel alignment done 16/04/2026, staff was very helpful, friendly and got my car sorted very quick! Will be going back and recommended to others!
16 de abril de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Waited longer than expected
Online it gives you a time 8.30 but when I got there and asked when will it be done they said this afternoon what ended up being about 1.30 so I had to wait around not knowing what to do
22 de abril de 2026
Respuesta de Protyre Autocare - Cambridge
Dear Mr James,
Thank you for your feedback. We are sorry to hear that your recent visit to our Cambridge branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Poor customer service sent car back…
Poor customer service sent car back after lights come back on dash after passing mot ,the next day and told I’d need £157 to spend ,terrible
20 de abril de 2026
Respuesta de Protyre Autocare - Cambridge
Dear George Rolls,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Cambridge branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Don’t believe all that you are told!
Went to have front 2 tyres replaced. Asked if they would check rear brakes as I thought they were sticking. Received call to say I needed a set of callipers as seized, new discs and pads for just over £900. Advised I should not drive car. I took my car to my own mechanic who replaced discs and pads for £330 and said my callipers did not need replacing.
15 de abril de 2026
Respuesta de Protyre Autocare - Cambridge
Dear Correna,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
I booked and paid for a Gold Service…
I booked and paid for a Gold Service when I got to the ProTyre this morning at 8:30am I was told they are unable the do the I paid and booked for as they were already fully booked. I asked for a refund and they were unable to do it there and then. I feel like I have been scammed. Wasted my time, petrol, having time off work.
11 de abril de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Cambridge
Dear William Shotton,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Good service and good price
The process was straightforward, appointment made and the team were ready and did the work on time and no issues. And this was during a bank holiday.
8 de abril de 2026
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