Protyre Autocare - Cardiff Brindley Road Opiniones 

661
TrustScore: 5 sobre 5

4,9

Brindley Road, off Penarth Road, CF11 8TX Cardiff, Cardiff, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service as usual, short notice tyre replacement due to nail being found during MOT at BMW. Lower cost than BMW, prompt and efficient service. Would certainly recommend to any friends or fami... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I popped into the location expecting to make an appointment, and was pleasantly supprised they took the car straight in and made the adjustments necessary in less than 15 minutes. I was leaveing in ap... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Arranged appointment to replace two front tyres. Previously advised recommended tyres, cheaper than ones I was going to buy based on mileage and driving style. All fitted and sorted within 30 mins of... Ver más

Valorada con 3 estrellas sobre 5

Great staff and good service in general but nearly totally let down this recent bank holiday. Unfortunately Google and their website all stated it was open but it was fully shut when I arrived. Other... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Sobre Protyre Autocare - Cardiff Brindley Road

Escrito por la empresa

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Brindley Road, off Penarth Road, CF11 8TX, Cardiff, Cardiff, Reino Unido

  • 02920 221201

4,9

Excelente

TrustScore: 5 sobre 5

661 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(661)

33.675 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Good service eventually

Great staff and good service in general but nearly totally let down this recent bank holiday. Unfortunately Google and their website all stated it was open but it was fully shut when I arrived. Other customers also waiting who fell foul of this error. I had confirmation texts and email confirmation and fully paid in advance for a tyre change but even though the Brindley Road branch had a banner specifically saying they were open 9-4 on Monday 4th they were completely shut. I’ve since had a reply saying they’re going to speak to their communications team and website team, but realistically their system needs to be updated to NOT allow work to be booked in on days they’re clearly not there. How stupid. Many thanks to the team though for organising the work to be done at their Clive Street garage so promptly and hassle free. Big thumbs up to mechanic Phil there for reassuring me and giving me confidence to get back on the road safely and drive my family to West Wales on our holiday.

11 de mayo de 2026
Logotipo de Protyre Autocare - Cardiff Brindley Road

Respuesta de Protyre Autocare - Cardiff Brindley Road

Dear Julian,

Thank you for bringing this to our attention. We are sorry to hear that this has happened.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 2 estrellas sobre 5

Tyres

On arrival we were notified that our tyres had not arrived. Even tho we had placed the order 3 days earlier.

When tyres did arrive 2 hours later, the staff at Cardiff did an amazing job.

7 de enero de 2026
Logotipo de Protyre Autocare - Cardiff Brindley Road

Respuesta de Protyre Autocare - Cardiff Brindley Road

Dear Glyn Edwards ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Cardiff Brindley Road branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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