Protyre Autocare - Carterton Opiniones 

1060
•
TrustScore: 4.5 sobre 5

4,7

Ventura Park, Broadshires Way, OX18 1AD Carterton, Carterton, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Work carried out on time at competitive price. Parking was tight, but subseqently spoke ro staff who said it because they were temporarily taking on extra work from Faringdon branch so should only... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was immediately greeted upon my arrival which is most welcome. No problems whatsoever. Not the most talkative bunch but there again I wasn't there for a conversation but to get my tyres fitted. G... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service as usual Booked online for air con re gas, staff very friendly, job was done quickly, even a few extra pointers before MOT 👍 Much appreciated 👏

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly staff, quick service. Less than 20 minutes from turning up to leaving with my tyre changed. Quick and easy booking online

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Servicio de alineación de ruedas
  5. Servicio de automóvil
  6. Tienda de baterías para automóviles
  7. Tienda de frenos

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Ventura Park, Broadshires Way, OX18 1AD, Carterton, Carterton, Reino Unido

  • 01993 843987

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
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1 estrella

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4,7

Todas las opiniones

(1060)

33.081 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Only after your money

Took my C1 if for tracking. I was told it could not be done as seized and would cost approx £400 to fix. Took car away and popped it to another garage. Car done in 20mins with no issues. Not even a mention of a seized lock nut. Only after your money.

20 de abril de 2026
Logotipo de Protyre Autocare - Carterton

Respuesta de Protyre Autocare - Carterton

Dear  Lee gaffney, 

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Carterton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.


We apologise for any inconvenience caused.


Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 3 estrellas sobre 5

One small problem

Booked in for 17:00, got there due to traffic 17:10 but they still got me in, however as they were rushing I think maybe they wasn’t focused as a day later I noticed one of my wheel bolts was 3/4 undone !

13 de abril de 2026
Logotipo de Protyre Autocare - Carterton

Respuesta de Protyre Autocare - Carterton

Dear Stephen Wilkinson,

Thank you for bringing this to our attention.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Excellent Service

Hit a pothole and damaged my tyre, David turned around my stress levels and got me back on the road within 1 and half hours and excuse the pun,they were flat out.

6 de abril de 2026
Valorada con 5 estrellas sobre 5

As always

As always, David from Protyre is knowledgeable and helpful. I wouldn’t take my car anywhere else.

6 de abril de 2026
Valorada con 5 estrellas sobre 5

Very easy to book online

Very easy to book online. Dave was very friendly and gave a clear outline of the work that needed to be done during my car's service. Work was completed quickly and follow-up issues were explained.

30 de marzo de 2026
Valorada con 5 estrellas sobre 5

Friendly Experience

I took my wife's Morgan Plus 4 for its annual MOT and the guys were a bit surprised to see such a car. But they carried out a very thorough MOT test while I waited. It was all very friendly and enjoyable experience.

19 de marzo de 2026
Valorada con 5 estrellas sobre 5

Easy and convenient

It was easy to order and pay for my tyres on the website. I was able to book a fitting slot at my convenience. The team were friendly and did an excellent job. I shall be using Protyre Carterton again.

9 de marzo de 2026
Valorada con 5 estrellas sobre 5

Helpful and efficient

Easy to book in advance and see tyre stock, efficient on the day and really super helpful when I realised I had picked up a screw in my rear tyre on the way over helping to fix this in addition to changing over my front tyres for no extra cost.

3 de marzo de 2026
Valorada con 1 estrellas sobre 5

Where do I start! not a very professional outfit!

Where do I start!
They fitted the new tyres then told me they couldn't set the tracking because they didn't have the equipment required to set up a car with ADAS (Advanced Driver-Assistance System).... something many modern cars have! I had to find another garage to do the tracking because the nearest Protyre centres with the right equipment either didn't answer the phone or the only person qualified to use it was on holiday for the week.
To add insult the one of wheel nut covers fell off before they reversed the car out of the workshop.....a good job I spotted this as most of them were so poorly fitted I would have lost more on the way home.

23 de febrero de 2026
Logotipo de Protyre Autocare - Carterton

Respuesta de Protyre Autocare - Carterton

Dear Tony,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Carterton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Great team!

Great team!! Went in for a replacement tyre and a brake issue. They needed to order parts, got it all sorted the same day. Very quick turn around, brilliant service and just an all around good experience.

25 de febrero de 2026
Valorada con 5 estrellas sobre 5

Swift and efficient tyre replacement at a competitive price.

I used Protyre last Spring to regas my Toyota's a/c so when I needed 4 new tyres a couple of weeks ago Protyre came up on the searches with the best prices for the Falken tyres which were the original brand fitted when the car was new. Even better was the fact when I came to order they had a promotion which took £10 each off tyre so I was very happy with that. I placed the order and arranged a suitable appointment for fitting a few days later. I delivered it 10 minutes before the due time and was told it would be ready between 1 hour and 1 1/2 hours. We returned after just over an hour later and it was just coming off the ramp. Good and fast service, good price and friendly staff. Will certainly continue to use them in future.

16 de febrero de 2026
Valorada con 1 estrellas sobre 5

Told my auntie not to go there.took an…

Told my auntie not to go there.took an hour to do 2 tyres on her little car. Staff stood around . No rush to get her sorted.

4 de febrero de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Carterton

Respuesta de Protyre Autocare - Carterton

Dear Mr Barker,

Thank you for notifying us of your concerns in regard to your Aunt's recent visit to our Carterton branch.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Great service

Great service, good price ( although it could have been better). I copied the code to save £10 but it didn’t let me apply it at checkout. Car was in and out quickly.

16 de febrero de 2026

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