Protyre Autocare - Caterham Opiniones 

1647
TrustScore: 4.5 sobre 5

4,7

407 Croydon Road, Caterham, CR3 6PP Caterham, Surrey, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Coffee/tea is available for the waiting customer again which is a helpful thing especially in the recent heat. Good job on the wheel alignment and some tyres.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited after finding that my car had been scratched/scrapped whilst parked roadside and one of the tyres was flat. The Protyre team looked at it straight away, changed the tyre and also did their bes... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed w... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • 407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, Reino Unido

  • 01883 348609

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(1647)

34.393 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Great service, price and attention to detail. John was very helpful when I called with a few issues with my car so highly recommend protyre.

5 de mayo de 2026
Valorada con 5 estrellas sobre 5

Good company

Good company. Needed 2 new tyres that arent standard. Ordered them in and fitted them with no hassles. Really friendly and helpful staff with good and quick service. Booked a time and day and was all completed effortlessly. Would recommend them no problem.

13 de mayo de 2026
Valorada con 5 estrellas sobre 5

Job well done …

Booked for two new tyres and wheel alignment, was seen at the booking time and job well done
Thanks guys

11 de mayo de 2026
Valorada con 3 estrellas sobre 5

They know what they did wrong and…

They know what they did wrong and corrected it after it was pointed out--hence 3 stars.

30 de marzo de 2026
Logotipo de Protyre Autocare - Caterham

Respuesta de Protyre Autocare - Caterham

Dear Gary Skivington,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Efficient service

Efficient service. Even though I called ahead, they made no fuss about accommodating me turning up later than my original appointment was.

6 de mayo de 2026
Valorada con 1 estrellas sobre 5

if you planning to do you M.O.T there…

if you planning to do you M.O.T there be prepared to spend £300-400 per bulb. They will rip you off. They will find things that are not necessary for you to fix.I Personally got told for a plate bulb with boot switch for £209 and £100 to fit. i got the bulb along with the switch for £10 and it took me less than 20senconds to fit

4 de mayo de 2026
Logotipo de Protyre Autocare - Caterham

Respuesta de Protyre Autocare - Caterham

Dear XXXX,

Thank you for your feedback We are sorry to hear that your recent visit to our Caterham branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.


Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

very accommodating and professional

I had a reminder from Protyre that my MOT was due, a month before and I had forgotten to book. They fited me in for an MOT very quickly and did the service the following day. I was already aware that 2 tyres were near the limit and though it passed the MOT, they had my tyres, in stock, so I could replace them, Very good and customers are felt valued.

4 de mayo de 2026
Valorada con 5 estrellas sobre 5

Always great at ProTyre Caterham

My 19 year old Daughter needed 2 front tyres on her Mazda, plus a wheel alignment to prevent the new tyres from being scrubbed.
She was nervous about going into a garage for the first time on her own, and we needed a tyre for my wife’s Merc anyway, so I went along.
The staff were friendly and courteous as always.
And it turned out that her alloy wheels had some corrosion by the tyre bead. They went ahead and dealt with that for her prior to fitting the tyres on a busy Saturday. And for no extra charge, only mentioning it once the problem had been dealt with.
As I said to her, THAT is why I go to ProTyre, even though it’s a mile or two further. They go the extra mile for their customers.
As a first time experience, I don’t think she could have asked for better.

29 de abril de 2026
Valorada con 5 estrellas sobre 5

Exceptional service from start to…

Exceptional service from start to finish. Arrived at 4 PM on a Friday without a booking after being turned away from other garages because it was to late in the afternoon.Protyre went above and beyond to help me out with a tracking problem as I had a long drive ahead even though it meant them closing late. Cannot recommend them enough.

29 de abril de 2026

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