Peter who was at front of shop was very tentative and professional throughout. He originally took the booking which was smooth and easy to arrange over the phone. On arrival, temperature outside w... Ver más
La empresa ha respondido
Localización
Cambiar localización407 Croydon Road, Caterham, CR3 6PP Caterham, Surrey, GB
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Consulta las opiniones de los clientes
Coffee/tea is available for the waiting customer again which is a helpful thing especially in the recent heat. Good job on the wheel alignment and some tyres.
La empresa ha respondido
Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... Ver más
La empresa ha respondido
Visited after finding that my car had been scratched/scrapped whilst parked roadside and one of the tyres was flat. The Protyre team looked at it straight away, changed the tyre and also did their bes... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Caterham
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, Reino Unido
- 01883 348609
4,7
Excelente
2 mil opiniones
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You fitted in an early slot and all the…
You fitted in an early slot and all the people from reception to the work area were committed
19 de enero de 2026
A 5 star experience
John the manager gave a courtesy reminder call an hour prior to my appointment, nice touch. Arrived earlier and got seen to straight away. Excellent and clean reception area . Job done efficiently and on time.John explained in detail all work carried out and future advisory work. He also checked my battery and and fluid levels with no extra charge. Truly a genuine guy and was not trying to fool you with extra work. Very sharp service
14 de enero de 2026
Excellent service as always from John…
Excellent service as always from John and the team.
14 de enero de 2026
Great service and price
Excellent booking and communication. Superb service from professional staff.
Kept up to date of progress and contacted when completed.
Competitively priced.
Great local garage, and will definitely continue to use them.
Many thanks.
7 de enero de 2026
John,
John,, the manager, booked me in over the phone, late in the day, changed my battery, even being under staffed, 👍🏻
5 de enero de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Good service even with staff shortages…
Good service even with staff shortages due to Christmas holidays. I
2 de enero de 2026
Respuesta de Protyre Autocare - Caterham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Decent job
Decent job, just took a good deal longer than it should have done.
31 de diciembre de 2025
Humble and helpful
Was caught In a pickle just before Christmas and sought the help of protyre. Really good team and accommodated to change my tyres even though there were a few short notices. Appreciate the help and service. And price on top of that!!!
24 de diciembre de 2025
Respuesta de Protyre Autocare - Caterham
Dear David Link,
We're happy to hear that your experience at our Caterham branch was fast and efficient!
Thank you for your positive feedback; we appreciate it very much.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
They were very good friend and helpful.
11 de diciembre de 2025
Great service as always. Merry Xmas
Great service as always and always go the extra mile to keep all safe and working correctly. Thank you and Merry Christmas
10 de diciembre de 2025
Respuesta de Protyre Autocare - Caterham
Dear DAVID K,
We're happy to hear that you consistently receive great service from our team at our Caterham branch.
We appreciate you acknowledging our commitment to safety.
Thank you for your positive feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Great service as ever.
15 de diciembre de 2025
Thanks for changing brakes & discs at…
Thanks for changing brakes & discs at short notice.
19 de noviembre de 2025
Respuesta de Protyre Autocare - Caterham
Hello Mr Thomas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Falken All season van tyres
Responded quickly to internet request. Easy to book and pay online. Falken All season van tyres fitted on time and working well.
10 de diciembre de 2025
Respuesta de Protyre Autocare - Caterham
Hello Roger,
We appreciate you sharing your positive experience! We're happy to hear that you found it easy to book and pay online, and that the tyres were fitted on time by the team in centre. Thank you for your feedback.
Best regards,
Eddie
Customer Care - Protyre
Great friendly and helpful service…
Great friendly and helpful service would get 5 stars but a few additional requests not completed not brought to my attention on collection
10 de diciembre de 2025
Very helpful team! I will recommend to anyone who needs car service abs MOT
Very helpful team!
8 de diciembre de 2025
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