Protyre Autocare - Cheltenham Opiniones 

1287
TrustScore: 4.5 sobre 5

4,6

Units C1&C2, Bathwick Tyres, GL51 9PB Cheltenham, Gloucestershire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First time I had used the Cheltenham branch. They fitted 2 new tyres for me and conducted free alignment check, which was a 4 wheel alignment, better than I had been expecting. Work done well and a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First time I had used the Cheltenham branch. They fitted 2 new tyres for me and conducted free alignment check, which was a 4 wheel alignment, better than I had been expecting. Work done well and as... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been using Pro-Tyre Cheltenham for many years and have always received excelled service from the team. I recently took my car in for an MOT. The communication was clear and the process made... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have to say had a great experience with pro-tyres from booking on-line, to being met by manager Mark and his most helpful team. Car booked in for 8.30 work started promptly while I waited, and complet... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Units C1&C2, Bathwick Tyres, GL51 9PB, Cheltenham, Gloucestershire, Reino Unido

  • 01242 584757

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1287)

35.548 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Pro tyre review - good

Pro tyre were very good, there is a lovely waiting area and all the staff are very professional.

The only negative was how long my appointment took, I was book in at 14:00 but my car was not worked on until 14:45. I understand this can't be avoided sometimes.

9 de marzo de 2026
Valorada con 5 estrellas sobre 5

The manager was very helpful and got a…

The manager was very helpful and got a problem that had occurred with an online booking and sorted it when I arrived to have a couple of tyres fitted. Plus checked oil/water levels whilst I was there.
So would have no hesitation on using again.

18 de marzo de 2026
Valorada con 5 estrellas sobre 5

Superb service

Car went in for an alignment and the guys pointed out there was a couple of other problems which was potentially dangerous which is now resolved. Shout to Lewis who went beyond to get me back on the road. Thanks guys

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable, Honest and Great Service

I only ever use this garage now as I completely trust them. The team are always friendly, helpful and very professional. I recently had my MOT done which unfortunately failed, but they sorted all the work quickly and kept me updated throughout. They even kindly held onto my car for me while I was away on holiday, which was really appreciated.

The service is always excellent and everything is handled smoothly, perfect every time. I wouldn’t go anywhere else.

4 de marzo de 2026
Valorada con 5 estrellas sobre 5

Efficient tyre fitting

Booked online to have two tyres fitted, arrived on time and the job was done efficiently and quickly. In addition they checked the whole car over and topped up my screen wash for free 😀

11 de marzo de 2026
Valorada con 5 estrellas sobre 5

5* customer service and trustworthy work done

Very happy with the service I received. Mark and the team made sure everything was explained and the advice given was second to none. Even took the time to explain the difference in tpms valves and brake pads/discs. Will be booking my car there again when a service is next required.

2 de marzo de 2026
Valorada con 5 estrellas sobre 5

I went in for some professional advice…

I went in for some professional advice and they re-tested the car there and then. Their customer service is a step above all others and should be recognised. The staff are always friendly and willing to offer advice. I always go to Protyre.

6 de marzo de 2026
Valorada con 1 estrellas sobre 5

Disappointed with dishonest approach

Initially I felt the tyre fitter was very helpful and honest. Fitted the one flat tyre but then tried to get me to have the other 3 replaced stating they were dangerous to drive on. Luckily I said I would get them done somewhere else nearer home. Took the car to kwik fit the following day and they said they did not need changing and there was still plenty of tread on them. Felt like they were trying it on just because I was a woman. Also made a right mess of the wheel itself, all scratched. Still waiting for them to email me a receipt. Would not return.

25 de febrero de 2026
Logotipo de Protyre Autocare - Cheltenham

Respuesta de Protyre Autocare - Cheltenham

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Professional, helpful & honest

Used Protyre Cheltenham in past & always been very happy. This time, I had slow puncture on a back tyre so ordered & pre-paid for 2 new tyres in advance. The guys checked for issue & were able to repair it as in the right part of tyre which had plenty of tread left. They swiftly refunded what I’d pre-paid back onto card. This level of honesty & service is why I will continue to return to them & happily recommend. Many thanks to Mark & team.

17 de febrero de 2026

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