Protyre Autocare - Chesham Opiniones 567

TrustScore: 4.5 sobre 5

4,7

Moor Road, Unit 33 Chess Business Park, HP5 1SD Chesham, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely fantastic service. Great customer support. I had Aircon Regas. They also checked tyres and brakes with a full printed report. Protyre. Autocentre Chesham Bucks

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic, flawless service. Had a puncture of one of my tyres last night. The team took great care to meticulously protect the brand new diamond cut alloys. Very friendly manager Karthik and shout ou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What absolutely first class service. After a pothole incident, Protyre replaced the front tyre and re-balanced the wheels on our Porsche. They also provided detailed reports on wear. Way better than a... Ver más

Valorada con 5 estrellas sobre 5

I recently used Protyres (Black Boots I know them as) Chesham, to get the tracking checked on my Volvo 4x4. The Hunter laser equipment they use is one of the best available, and all 4 wheels needed re... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Moor Road, Unit 33 Chess Business Park, HP5 1SD, Chesham, England, Reino Unido

  • 01494797820

4,7

Excelente

TrustScore: 4.5 sobre 5

567 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

The service was prompt and efficient

The service was prompt and efficient

24 de junio de 2026
Logotipo de Protyre Autocare - Chesham

Respuesta de Protyre Autocare - Chesham

Hello Chen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff. Job well done

22 de junio de 2026
Logotipo de Protyre Autocare - Chesham

Respuesta de Protyre Autocare - Chesham

Hello Mrs De Coninck,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Absolutely fantastic service

Absolutely fantastic service. Great customer support. I had Aircon Regas. They also checked tyres and brakes with a full printed report.
Protyre. Autocentre
Chesham
Bucks

22 de junio de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Chesham

Respuesta de Protyre Autocare - Chesham

Hello Susan,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 5 estrellas sobre 5

Prompt

Prompt, Efficient and helpful service

15 de junio de 2026
Logotipo de Protyre Autocare - Chesham

Respuesta de Protyre Autocare - Chesham

Hello Mr Cooper,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Valorada con 2 estrellas sobre 5

Poor service

Poor service. The tyres were supposed to be fixed for the rear. When requested to rotate by installing the new ones at the rear and old in the front, I was told you should have requested earlier.

I agreed wating to get this done, but was advised it can't be and was advised to come later where I will be charged 15 per wheel.

27 de mayo de 2026
Logotipo de Protyre Autocare - Chesham

Respuesta de Protyre Autocare - Chesham

Dear Nathaniel,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 1 estrellas sobre 5

Regas even though they knew there was a leak!

Booked in for a free air conditioning check and the a regas if all was ok!
When I picked the car up they told me that there is a leak in my ac but they have regassed anyway and hope it will last?
The next morning the ac had stopped working!
Why was it regassed when they knew there was a leak?
Phoned up to see if I could find out why I wasn’t informed about the leak before paying £89.95 to be told I am lying and would have not been told there is a leak!
Now I’ve got to wait at least 5 days to see if a refund appears!
Would not recommend.

27 de mayo de 2026
Opinión espontánea
Logotipo de Protyre Autocare - Chesham

Respuesta de Protyre Autocare - Chesham

Dear Customer,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 2 estrellas sobre 5

I asked tge garage to inspect and…

I asked tge garage to inspect and report on a suspected puncture. Only when I paid my bill was I told they didn't find anything wrong. WHen I asked what else could resolve tge puncture I was told a bead reseal could help. But my car was already off tge ramp. They should have offered me tgst option earlier. I don't think the garage is interested in fixing punctures as probably not enough profit. We need garages tgat offer proper customer service.

25 de mayo de 2026
Logotipo de Protyre Autocare - Chesham

Respuesta de Protyre Autocare - Chesham

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

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