I contacted Protyre at Colchester and spoke with Jake, a very polite and helpful person who invited me to call in at the workshop. I went along a short while later and met Jake who examined my front... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 1 Westside Centre, Stanway, CO3 8PH Colchester, Essex, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Overall you provided a good service especially, when a warning light came up on the dashboard when driving away, you made sure every thing was OK and got the said warning light removed. However I was... Ver más
I had a great experience here and didn't even spend any money! I booked an aircon regas on Groupon thinking we have had our car 9 years and it has never been regassed! After leaving it with them and e... Ver más
La empresa ha respondido
I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them. I woke up the other day and not... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Colchester
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, Reino Unido
- 01206 210245
4,7
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Got me out of trouble when I had…
Got me out of trouble when I had roadside blow out - luckily they had a tyre the right size for my car, unlike several others that I called
29 de julio de 2026
Respuesta de Protyre Autocare - Colchester
Hello Neil,
Thank you for your positive feedback.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team was able to help you out of a difficult situation.
Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Aircon regas (Or not!)
I had a great experience here and didn't even spend any money! I booked an aircon regas on Groupon thinking we have had our car 9 years and it has never been regassed! After leaving it with them and expecting the quoted hours wait 15 minutes later I got a call. I was expecting them to say we can't regas it because it is not holding the gas, but no! They said it was working fine and the gas was almost full (Not bad for an 11 year old Fabia!) What's more they didn't charge anything for the checkup and I got a full refund from Groupon in a couple of days.Great service and honesty thankyou.
28 de julio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Colchester
Hello Chris,
Thank you for taking the time to share your wonderful experience! We are so pleased to hear that our team in centre provided such honest and efficient service. It's fantastic to know that your vehicle was in great shape, and we truly appreciate your kind words about our service and honesty.
Best regards,
Eddie
Customer Care - Protyre
Took good care of my 60 year old car
Took good care of my 60 year old car , tyres fitted carefully and all round good job
29 de julio de 2026
Respuesta de Protyre Autocare - Colchester
Hello Mr Trenfield,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic experience at Protyre…
Fantastic experience at Protyre colchester as always. Been going there for 10 years now for MOT'S, tyres & repairs. Staff are always super accommodating especially John who always remembers & looks after loyal customers. (Thanks for fitting me in for unexpected new tyres on the morning of my holiday!!)
Costs are always reasonable and explained in full. I will still continue using protyres!!!
13 de julio de 2026
Respuesta de Protyre Autocare - Colchester
Hello Coral,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always had a good experience with…
Always had a good experience with protyre stanway.
20 de julio de 2026
Respuesta de Protyre Autocare - Colchester
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Aircon check and regas
Went for an aircon check and though the mechanic thought the car needed some further work it transpired that after regasing it worked fine.
15 de julio de 2026
Respuesta de Protyre Autocare - Colchester
Hello Nick,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I wouldn’t go anywhere else!
I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them.
I woke up the other day and noticed there was a nail in my tyre it was completely flat.
I managed to get booked in with Protyre on the day and they managed to get it sorted within an hour. Would definitely recommend them!
15 de julio de 2026
Respuesta de Protyre Autocare - Colchester
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Respuesta de Protyre Autocare - Colchester
Hello Mr Vesnier,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and efficient!
13 de julio de 2026
Respuesta de Protyre Autocare - Colchester
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Cheapest in town for wheel alignment
Cheapest in town for wheel alignment, amazing staff very polite
8 de julio de 2026
Respuesta de Protyre Autocare - Colchester
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and punctual on scheduling
Prompt and punctual on scheduling. Have been with Protyre for over 5 years now and always had a great experience.
6 de julio de 2026
Respuesta de Protyre Autocare - Colchester
Hello Mohamed,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Poor Service
Booked through etyres, had email confirmation of appointment but on arrival was told no appointment and they were fully booked. Next convenient appointment was in 7 days. Customer service person wasn’t helpful at all. No call to warn me. Two hour round trip and wasted morning.
Customer relations are just as bad. They contacted me on Monday 29th and have ignored me since. Even after requesting me to contact them on here.
27 de junio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Colchester
Dear ASHLEY BRITTON,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Nice and friendly staff
Nice and friendly staff
Didn't have to wait long for the M.O.T to be done
3 de julio de 2026
Respuesta de Protyre Autocare - Colchester
Hello Ann,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient
3 de julio de 2026
Respuesta de Protyre Autocare - Colchester
Hello Mr Bushell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre…
The gentleman on reception was both knowledgable and helpful.
My only reservation was the 2 hour waiting after a 1.15pm appointment was made.
26 de junio de 2026
Respuesta de Protyre Autocare - Colchester
Hello Ken,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Staff were really friendly and helpful
Staff were really friendly and helpful. Went above and beyond.
24 de junio de 2026
Respuesta de Protyre Autocare - Colchester
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service!
22 de junio de 2026
Respuesta de Protyre Autocare - Colchester
Dear Mr Pun,
Thank you for your review!
We’re so pleased to hear you received Excellent efficient service at our Colchester branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Respuesta de Protyre Autocare - Colchester
Hello Alec,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was advised by the garage i normally…
I was advised by the garage i normally use to try yourselves and was very pleased with the outcome. The staff were friendly and polite. Would recommend you to friends and family to come to yourselves. Thank you.
12 de junio de 2026
Respuesta de Protyre Autocare - Colchester
Hello Denise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.