The team at Bathwick Tyres Devizes were brilliant, I phoned to book in for an Aircon regas on Tues but they couldn't get me in until the next day. I went in to the reception and was greeted with a f... Ver más
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Localización
Cambiar localizaciónUnit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU Devizes, Wiltshire, GB
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Consulta las opiniones de los clientes
Once again the team at Protyre did a super job for me. brake discs and pads sorted - no quibbles and all within a very reasonable time frame - I've said it before - Erin, Charlie and Elliot are all cl... Ver más
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My car was booked in for a new tyre and all four brake discs and pads i was aware how expensive it was going to be. So wheni collected it , it was a nice touch that they replaced a broken part of my... Ver más
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The Devizes branch managed to fit me in at short notice to get my tyres replaced. Staff are always polite and welcoming and show my vehicle respect.
La empresa ha respondido
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Devizes
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU, Devizes, Wiltshire, Reino Unido
- 01380 728461
4,8
Excelente
932 opiniones
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I was very satisfied with the service i…
I was very satisfied with the service i got
16 de abril de 2025
Polite quick service
11 de abril de 2025
They listened & explained.
9 de abril de 2025
Quickest firm to get my required tyre
Quickest firm to get my required tyre. Prompt fitting and cheapest
4 de abril de 2025
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Disappointed
Booked a slot for 2 tyres to be replaced .. waited an hour . Staff member working on my car prioritised a customer who came in after me without a pre booked slot . Disappointed should have been no longer than 20 mins
2 de abril de 2025
Respuesta de Protyre Autocare - Devizes
Dear Tim Bennett ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Devizes branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
I have always wanted my car to be very…
I have always wanted my car to be very well checked because it is my family car. And you did exactly that. Thank you very much.
2 de abril de 2025
Polite and respectful.
They managed to squeeze me in on the day. Also, when I questioned the advertised discount, he checked to see if it was applicable and applied it to my bill, once confirmed.
28 de marzo de 2025
MOT incompetence
Had a mot done last Friday a 3 year old Electric car it so say failed on a brake issue I got my trusted mechanic to look at it and he couldn't see any issue the mechanic then took this car to a rolling road at another garage and again they couldn't find any issue this caused me financially alot I had to pay the mechanic and hire a car and fuel it to go to the airport as mine had so say failed furious was a understatement it went back Monday for a retest having nothing done other than a inspection from two mechanics and it passed
2 de abril de 2025
Respuesta de Protyre Autocare - Devizes
Dear Duncan Sterling,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Pre booked an appointment
Pre booked an appointment
Was Made to wait an additional 45 minutes. Time I did not have to sit around. Devizes is under new management, 15 years I’ve been a loyal customer never been made to wait that long with no apology. Sort your bookings out. Wasted an entire morning.
28 de marzo de 2025
Opinión espontánea
Respuesta de Protyre Autocare - Devizes
Dear Mr Webster,
We understand your frustration with the wait time for your appointment. We value your loyalty and appreciate your feedback.
We are committed to providing a positive experience for all our customers and will work to improve our appointment scheduling processes, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the registration of the vehilce in question and your best contact number, a team membner will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Very professional and friendly
Very professional and friendly and work at a high standard, would always recommend them.
24 de marzo de 2025
Always good service nice people…
Always good service nice people definitely recommend 👌
21 de marzo de 2025
Great experience here…
Great experience here for a service and MOT. Really friendly staff and super helpful. I got a full report for my service and a quote for my recommendations from my MOT. They were also super quick and made me feel at ease when I was sat in the waiting area with a fussy baby.
19 de marzo de 2025
Can not fault the service
Can not fault the service. Work done as promised and in under an hour.
14 de marzo de 2025
4 x Tyres and alignment
Great service, very friendly staff and a quick turnaround,.
28 de febrero de 2025
The great team at Devizes.
The great team at Devizes always put their customers 1st, not only with value for money but with customer care, always will to try and find better solution to any issues that might have arisen
7 de marzo de 2025
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