Protyre Autocare - Devizes Opiniones 932

TrustScore: 5 sobre 5

4,8

Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU Devizes, Wiltshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The team at Bathwick Tyres Devizes were brilliant, I phoned to book in for an Aircon regas on Tues but they couldn't get me in until the next day. I went in to the reception and was greeted with a f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Once again the team at Protyre did a super job for me. brake discs and pads sorted - no quibbles and all within a very reasonable time frame - I've said it before - Erin, Charlie and Elliot are all cl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My car was booked in for a new tyre and all four brake discs and pads i was aware how expensive it was going to be. So wheni collected it , it was a nice touch that they replaced a broken part of my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Devizes branch managed to fit me in at short notice to get my tyres replaced. Staff are always polite and welcoming and show my vehicle respect.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Tienda de frenos
  3. Tienda de baterías para automóviles
  4. Estación de inspección de automóviles
  5. Servicio de automóvil
  6. Servicio de alineación de ruedas

Escrito por la empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Información de contacto

  • Unit 2, Sir Ralph Trade Centre, Hopton Road, SN10 2EU, Devizes, Wiltshire, Reino Unido

  • 01380 728461

4,8

Excelente

TrustScore: 5 sobre 5

932 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Quick and easy job

They just got on with changing the tyre, quickly and efficiently, despite having no previous appointment.

28 de julio de 2025
Logotipo de Protyre Autocare - Devizes

Respuesta de Protyre Autocare - Devizes

Hello Elizabeth​,

We would like to thank you for sharing your feedback regarding the service you received at our Devizes branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Highly recommended

The team at Devizes branch always goes the extra mile to support customers . I highly recommend them and expect to receive a professional service.

28 de julio de 2025
Logotipo de Protyre Autocare - Devizes

Respuesta de Protyre Autocare - Devizes

Hello,

We appreciate your high recommendation of our Devizes branch team. We're happy to hear that you consistently receive professional support and service from us. Thank you!

Best regards,
Eddie
Customer Care - Protyre

Valorada con 1 estrellas sobre 5

I stopped using your company when you…

I stopped using your company when you 1) overcharged me horribly.
2) told me I wouldn't get a cheaper quote. I did by nearly £100.
Unfortunately, forced back to using you, you've overcharged me again! Estimate of £120 turned into £209

16 de julio de 2025
Logotipo de Protyre Autocare - Devizes

Respuesta de Protyre Autocare - Devizes

Dear Madeleine, 

Thank you for notifying us of your concerns regarding the cost. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Had my air-conditioning changed and…

Had my air-conditioning changed and recharged. It was the cheapest at the time with their current offer.
Booked in and paid online, I arrived at the predetermined time and 45 minutes later job done. Lovely cool air in the current heat wave we are having .

9 de julio de 2025
Valorada con 1 estrellas sobre 5

Not impressed

I wasn't advised that the spark plugs needed changing and the car is running rough.
Seems the service was pretty cursory as they didn't even take it for a test drive. Not impressed for a £250 full service. For clarity, this was at the DEVIZES branch.

27 de junio de 2025
Logotipo de Protyre Autocare - Devizes

Respuesta de Protyre Autocare - Devizes

Dear Ian Silver ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Carlisle  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Fantastic service all round

Fantastic service all round ! 😀 The website booking was easy to do . When I arrived I was greeted by the excellent lady behined the counter although the place was busy. The car was done in the agreed time and the fitter was very polite . Everyone had a smile on their face . The emailed car health report is an excellent bonus and goes that extra mile . Well done all !

25 de junio de 2025
Logotipo de Protyre Autocare - Devizes

Respuesta de Protyre Autocare - Devizes

Hello Mr Kearley,

We're happy to hear that you found the website booking easy to use and that you were greeted well upon arrival. It's great to know that the service was completed on time and that you appreciated the vehicle health report. Thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Valorada con 5 estrellas sobre 5

Everything you would want

Great service knowledgeable staff who are willing to help. Good service

6 de junio de 2025
Logotipo de Protyre Autocare - Devizes

Respuesta de Protyre Autocare - Devizes

Hello Christopher,

We're happy to hear that you received great and helpful service from our knowledgeable staff at our Devizes branch!

Thank you for your positive feedback and time.

Kindest regards,
Georgia
Customer Care - Protyre

Valorada con 4 estrellas sobre 5

Tyres

I arrived early and placed in straight in, not having to wait until my appointment meaning no wasting of time.

The tyres I’d ordered were unsuitable not highlighted by the webpage hence the dropped star.

The advice on the tyres was spot on and will safe me time and money long run thank you

18 de junio de 2025
Valorada con 5 estrellas sobre 5

I really appreciate their good service.

They worked hard to find out what was wrong with my car. I only paid on the first day. After that, they did not charge me. They also fixed the main problem. The staff and the boss were very professional. I really appreciate their good service.

10 de junio de 2025
Opinión espontánea
Logotipo de Protyre Autocare - Devizes

Respuesta de Protyre Autocare - Devizes

Hello Customer,

We're happy to hear that we could efficiently diagnose and resolve the issue with your car. We appreciate you acknowledging our team's professionalism and are grateful for your positive feedback regarding our service.

Kindest regards,
Georgia
Customer Care - PRotyre

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