Very welcoming and helpful. Would highly recommend. Got the job done efficiently and in great humour, given it was during a heatwave. Even provided refreshments.
La empresa ha respondido
Localización
Cambiar localizaciónUnit 3 A, Poundbury Ind Est, DT1 2PG Dorchester, Dorset, GB
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Consulta las opiniones de los clientes
Neil and his team always go above and beyond to provide a great service, whether it's supplying new tyres, fitting an exhaust or carrying out a safety check. They always try to accommodate you, even w... Ver más
Had new tyres fitted to my caravan wheels which had tyron bands fitted. I know these make changing tyres very difficult and take a lot of patients and skill to remove and put back correctly. The manag... Ver más
Have used Dorchester before. Friendly and efficient team - only took 17 minutes to fit two front tyres and this included showing me how to reset the in car tyre monitoring system. Will definately us... Ver más
Información sobre la empresa
- Tienda de neumáticos
- Tienda de frenos
- Tienda de baterías para automóviles
- Estación de inspección de automóviles
- Servicio de automóvil
- Servicio de alineación de ruedas
Sobre Protyre Autocare - Dorchester
Escrito por la empresa
Escrito por la empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Información de contacto
Unit 3 A, Poundbury Ind Est, DT1 2PG, Dorchester, Dorset, Reino Unido
- 01305 266722
4,8
Excelente
523 opiniones
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Respuesta de Protyre Autocare - Dorchester
Dear Felicity Harrington,
Thank you for your feedback . We are sorry to hear that your recent visit to our Dorchester branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very welcoming and helpful
Very welcoming and helpful. Would highly recommend. Got the job done efficiently and in great humour, given it was during a heatwave. Even provided refreshments.
3 de julio de 2026
Respuesta de Protyre Autocare - Dorchester
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
What a rip off
One price on the Internet, a big increase on the actual bill, your done. Won't happen again
9 de junio de 2026
Respuesta de Protyre Autocare - Dorchester
Dear Customer,
Thank you for notifying us of your concerns regarding the cost.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Called in today to get puncture fixed
Called in today to get puncture fixed. Excellent customer service. Polite, pleasant and efficient.
23 de junio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Dorchester
Hello Ben,
We are so glad to hear we could assist you with your puncture repair! We appreciate your kind words about our team's service.
Best regards,
Eddie
Customer Care - Protyre
The staff were fantastic.
22 de junio de 2026
Respuesta de Protyre Autocare - Dorchester
Hello Rachael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Wheel swap Very helpful with swapping a full set…
Very helpful with swapping a full set of tyres, very quick and efficient
22 de junio de 2026
Respuesta de Protyre Autocare - Dorchester
Hello Ann,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I'd never use anyone else
I'd never use anyone else. Team are super friendly and helpful. Work carried out quickly and without fuss. Top notch service.
17 de junio de 2026
Respuesta de Protyre Autocare - Dorchester
Hello Craig,
We would like to thank you for sharing your feedback regarding the service you received at our Dorchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Daylight robbery (Dorchester protyre)
Be very wary of going here, I’ve used them many times even before the name change.how ever I went there today with a puncture and needed a new tyre and asked for the same Goodyear tyre to match the rest and he quoted £140 I was shocked he dropped to 130 then 110 he then went and asked someone more senior and he said that’s the best price I asked for the wheel to be put back on and went on my way put the same tyre into the branch website and it was £102 which is still a lot, called set tyres and they quoted £84 straight away, very fishy lost my trade off many years, so check before you go.
9 de junio de 2026
Opinión espontánea
Respuesta de Protyre Autocare - Dorchester
Dear Stephen Hutchins,
Thank you for notifying us of your concerns regarding the quoted cost.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
I turned up in need of a tyre and the…
I turned up in need of a tyre and the staff immediately identified what I needed and were able to fit it straight away.
3 de junio de 2026
Respuesta de Protyre Autocare - Dorchester
Hello Kerry,
We would like to thank you for sharing your feedback regarding the service you received at our Dorchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The guys at Dorchester are always…
The guys at Dorchester are always great. Professional and cheerful.
However, booking through Protyres website could be improved- site is clunky.
3 de junio de 2026
Have used Dorchester before
Have used Dorchester before. Friendly and efficient team - only took 17 minutes to fit two front tyres and this included showing me how to reset the in car tyre monitoring system. Will definately use again.
Thank you.
3 de junio de 2026
Great service
Great service. Quick, efficient and knowledgeable. Can fully recommend them for all your tyre needs.
27 de mayo de 2026
Quick easy and reasonably priced.
20 de mayo de 2026
Professional and friendly service
I ordered two tyres and an air conditioning re-gas. I arrived a little early but the staff started work straight away and did a professional job. The staff were friendly and helpful and the price was competitive so a very positive experience.
13 de mayo de 2026
Friendly and efficient service.
Neil and his team always go above and beyond to provide a great service, whether it's supplying new tyres, fitting an exhaust or carrying out a safety check. They always try to accommodate you, even when busy, which is most of the time! They're a small, friendly team who do a great job with courtesy and good humour. Highly recommended.
5 de mayo de 2026
Great service from the team
Great service from the team. 2 new tyres fitted in 15 minutes.
6 de mayo de 2026
Aircon Regas Offer
Arrived & staff were waiting for me. I left car & it was waiting for me on my return. Work carried out as expected.
23 de abril de 2026
Ordered and paid on the excellent…
Ordered and paid on the excellent website and the team in Dorchester was expecting me and fitted the tyres in no time at all.
4 de mayo de 2026
Brilliant service every time
Brilliant service every time. Very knowledgeable and friendly.
22 de abril de 2026
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